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Show Results For
- All HBS Web
(908)
- People (6)
- News (260)
- Research (399)
- Multimedia (3)
- Faculty Publications (87)
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- 25 Jun 2019
- Research & Ideas
The Powerful Strategic Tool Companies Should Not Try to Control
additional sources of innovation beyond their research and development can set up simple methods for harnessing user feedback. Traditionally, a company might offer a suggestion box to engage users, but that’s one-way communication. In contrast, creating an actual... View Details
Keywords: by Danielle Kost
- 12 Oct 1999
- Research & Ideas
Confronting the Challenges that Face Bricks-and-Mortar Stores
What does cyberspace mean for physical retail space? Has online shopping changed the fundamentals of retailing? How should managers evaluate new in-store technologies? Harvard Business Review posed these questions to three retail View Details
- 02 Jul 2012
- Research & Ideas
Why Good Deeds Invite Bad Publicity
it's the right thing to do for the environment or their community." In such cases, it's important to realize that there are consequences. "Sometimes in my interactions with executives, they say, 'We meant really well and we were socially... View Details
- 15 Nov 2010
- Lessons from the Classroom
Connecting Goals and Go-To-Market Initiatives
In some respects, developing strategy is the easy part. Executing that strategy in alignment with strategic priorities is where real mastery of management takes place. We asked Harvard Business School senior lecturer Frank V. Cespedes,... View Details
- 10 Jan 2005
- Research & Ideas
Professors Introduce Valuation Software
policies) and economic value. Q: The tool was first used for an MBA course at HBS. Have you made many modifications to move it out to the commercial world? A: This year we have added an interaction with online data sources, to enable... View Details
Keywords: by Sean Silverthorne
- 05 Apr 2021
- What Do You Think?
Why Can’t More Leaders Teach?
regularly invites CEOs and other practitioners to complement our full-time, tenure-track faculty in teaching MBA classes. The executives are typically well-recognized for their successful careers. As faculty head of the MBA program for... View Details
Keywords: by James Heskett
- September 2023 (Revised July 2024)
- Case
Going Mobile-First? The Digital Transformation of Davivienda Bank in Colombia
By: Jorge Tamayo and Jenyfeer Martinez Buitrago
Set in 2017, this case describes the digital transformation strategy of Davivienda— a leading player in Colombia’s commercial banking and one of the companies belonging to Grupo Bolívar, a major Colombian financial conglomerate. The case also describes the pioneer role... View Details
Keywords: Change Management; Transformation; Decision Choices and Conditions; Information Technology; Digital Strategy; Digital Transformation; Internet and the Web; Mobile and Wireless Technology; Innovation and Management; Innovation Strategy; Growth and Development Strategy; Business Strategy; Banking Industry; Latin America; Central America; South America; Colombia
- February 2011 (Revised December 2012)
- Case
Coca-Cola on Facebook
By: John Deighton and Leora Kornfeld
In late 2008, executives at Coca-Cola had to decide what to do with a fan-created page on Facebook that had amassed over one million followers in three months. From a legal point of view the fan-created page was in violation of Facebook's terms of service as a... View Details
Keywords: Change Management; Governance Controls; Policy; Brands and Branding; Marketing Channels; Social and Collaborative Networks; Food and Beverage Industry
Deighton, John, and Leora Kornfeld. "Coca-Cola on Facebook." Harvard Business School Case 511-110, February 2011. (Revised December 2012.) (request a courtesy copy.)
- 12 Apr 2004
- Research & Ideas
What Great American Leaders Teach Us
and study of the Great American Business Leaders database. The project identified and analyzed the accomplishments of some 860 top executives in the 20th century, and results are now starting to emerge. A portion of the database is free... View Details
Keywords: by Sean Silverthorne
- April 2014
- Supplement
Ingrid Johnson: Reflections on Leading Change
By: Michael Tushman
This case discusses the issue of leading change at the business banking division of Nedbank, a prominent South African bank, between 2005 and 2009. (This timeframe, beginning just 11 years after Apartheid's end, covers Ingrid Johnson's leadership of this division... View Details
Keywords: Leading Change; Restructuring; Personal Development and Career; Commercial Banking; Banking Industry; South Africa
Tushman, Michael. "Ingrid Johnson: Reflections on Leading Change." Harvard Business School Video Supplement 414-709, April 2014.
- 25 Oct 2011
- First Look
First Look: October 25
stores are multi-sided platforms (MSPs). We propose a definition that provides a more precise notion of MSPs by requiring that they enable direct interactions between the multiple customer types that are affiliated with them. Several... View Details
Keywords: Sean Silverthorne
- 28 Jul 2014
- Research & Ideas
Eyes Shut: The Consequences of Not Noticing
standards. Who is to blame? The owners of the factory, or the retailers that demand price levels that cannot be met if reasonable safety standards for factory workers are in place? Let's step back and consider this account of an View Details
- 03 Dec 2007
- Research & Ideas
Authenticity over Exaggeration: The New Rule in Advertising
The past 10 years have seen some level of this direct marketing model bear out. But according to an HBS working paper to be published in the Journal of Interactive Marketing, consumers are using technology to learn about marketers, rather... View Details
- 08 Jul 2024
- Research & Ideas
The Critical Computer Science Principles Every Strategic Leader Needs to Know
says. Not only that, but “increasingly, the tech architectures inside firms are a source of competitive advantage.” Wu suggests executives study up on these five computer science principles—and leave the rest to their tech teams. 1. Think... View Details
- 10 Feb 2014
- HBS Case
Stressing Safety in South Africa’s Platinum Mines
the language has made that impossible?" Carroll told the executives to figure it out. As the case explains, Anglo hired an industrial theater group to act out various safety-related interactions between... View Details
- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
the rooms. And the accommodations, while clean and comfortable, might be more spartan than most executives are accustomed to. "We jokingly call it 'monastic scholastics,' " he says The result is that more people spend time View Details
- 16 Dec 2002
- Lessons from the Classroom
Marrying Distance and Classroom Education
adult learning workshop was looking at the strengths and weaknesses of face-to-face education versus online distance learning. But in fact, these two types of education can be quite complementary. Should executives interested in corporate... View Details
Keywords: by Sean Silverthorne
- 21 Nov 2011
- Lessons from the Classroom
The New Challenge of Leading Financial Firms
of these leaders are somewhat singular to their field, Healy and colleague Boris Groysberg have created an HBS Executive Education program called Leadership in Financial Organizations. Combining a mix of case studies, lectures, and View Details
- 01 Mar 2022
- What Do You Think?
Is It Time for More Reverse Mentoring?
with our younger talent about ideas they are proposing for our company’s strategic direction? Personally, should I be making use of one or more of these apps that I don’t understand? Twenty-five years ago, there was a sense at General Electric that senior View Details
Keywords: by James Heskett