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  • 17 Aug 2020
  • Research & Ideas

What the Stockdale Paradox Tells Us About Crisis Leadership

less-direct threats will be similarly structured. All disasters have in common phases of pre-impact, impact, and recoil, with typical behaviors occurring during each. In short-term disasters, these three View Details
Keywords: by Boris Groysberg and Robin Abrahams
  • Web

Accounting & Management - Faculty & Research

its next phase of growth, Papalexopoulos faced the most consequential decision of his tenure: should he continue at the helm, promote a trusted insider, or become the first in the company’s history to... View Details
  • Web

Courses - Entrepreneurship

how executives should approach making critical decisions during the different phases of an entrepreneurial company's life. Starting from the vantage point of the individual , we will put ourselves in the... View Details
  • March 2015
  • Teaching Note

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

This Teaching Note explains the theory of the case and teaching plan for the case: CVS Health: Promoting Drug Adherence (515010). The case finds Helena Foulkes, Executive... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
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  • Research Summary

Overview

By: Iavor I. Bojinov
Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
  • 14 Feb 2012
  • First Look

First Look: February 14

Publication:Social Choice and Welfare (forthcoming) Abstract We take a decision theoretic approach to the classic social choice problem, using data on the frequency of choice problems to compute social choice functions. We define a family... View Details
Keywords: Carmen Nobel
  • Research Summary

Overview

Over the last decade, technology companies like Amazon, Google, and Netflix have pioneered data-driven research and development processes centered on massive experimentation. However, as companies increase the breadth and scale of their experiments to millions of... View Details
  • January–February 2023
  • Article

Forecasting COVID-19 and Analyzing the Effect of Government Interventions

By: Michael Lingzhi Li, Hamza Tazi Bouardi, Omar Skali Lami, Thomas Trikalinos, Nikolaos Trichakis and Dimitris Bertsimas
We developed DELPHI, a novel epidemiological model for predicting detected cases and deaths in the prevaccination era of the COVID-19 pandemic. The model allows for underdetection of infections and effects of government interventions. We have applied DELPHI across more... View Details
Keywords: COVID-19 Pandemic; Epidemics; Analytics and Data Science; Health Pandemics; AI and Machine Learning; Forecasting and Prediction
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  • 14 Feb 2017
  • First Look

First Look at New Research: February 14

transition? Would these strategic decisions be sufficient to steer SOHO China through new economic hurdles? Is 3Q enough to buoy SOHO’s performance and bring it into the next phase of growth? Purchase this... View Details
Keywords: Sean Silverthorne
  • Web

Podcast - Business & Environment

Visualizing our Changing Climate with Probable Futures 28 FEB 2024 | Climate Rising In this first episode of our series on adaptation, host Mike Toffel sits down with Spencer Glendon and Alison Smart of Probable Futures. They discuss how Probable Futures tools are... View Details
  • Research Summary

Institutions and Corporate Lobbying

“Institutions and Make-or-Buy Decision of Lobbying: The Role of Sociopolitical Legitimacy on Foreign MNEs’ Lobbying Internalization”

In this study, I examine how legitimacy comes into play in foreign MNEs’ make-or-buy decisions... View Details

Keywords: Institutions; Make V. Buy; Lobbying; Legitimacy; Corruption; Culture; Multinational Enterprise; United States
  • 23 Nov 2021
  • Book

What It Takes to Build an Organizational Culture That Wins

produce desired behaviors. That slows down decision making and execution. Employees (and, as we will see) customers are loyal only to a point. This is a culture designed to support one strategy. It may be a strategy built around a highly... View Details
Keywords: by Avery Forman
  • 14 May 2018
  • Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

other hand, always prided itself on its personal touch, empowering individual stores—even individual employees—to make decisions about products that emphasize high quality, healthy, and local foods. That decentralization, however, caused... View Details
Keywords: by Michael Blanding; Food & Beverage
  • Web

Europe - Global

crises. As TITAN prepared for its next phase of growth, Papalexopoulos faced the most consequential decision of his tenure: should he continue at the helm, promote a trusted insider, or become the first in... View Details
  • 21 Feb 2018
  • Research & Ideas

When a Competitor Abandons the Market, Should You Advance or Retreat?

Administration. He looked most closely at decisions made during phase two clinical trials—the period when diseased patients are treated with the test drug and results are compared with patients randomly... View Details
Keywords: by Rachel Layne; Pharmaceutical; Health
  • Web

Entrepreneurship - Faculty & Research

the probabilities of success are low, extremely skewed, and unknowable until an investment is made. At a macro level, experimentation by new firms underlies the Schumpeterian notion of creative destruction. However, at a micro level, investment and continuation View Details
  • 16 Nov 2021
  • HBS Case

How a Company Made Employees So Miserable, They Killed Themselves

differently in the initial phases of the restructuring, pushing back against the French government and other shareholders by resisting the pressure for increased dividends, or more accurately gauging the likely acceleration of competition... View Details
Keywords: by Michael Blanding
  • Web

Business & Environment - Faculty & Research

experimental methods to further demonstrate causality and to consider the effects of potential moderators. These findings have implications for decisions related to product pricing, placement and assortment, store layout, and the choice... View Details
  • 30 Jul 2018
  • Research & Ideas

Why Ethical People Become Unethical Negotiators

predict that they will act ethically at the bargaining table.   2. Participating in the negotiation: During this action phase when negotiators are at the table, making decisions about offers, agreements, and... View Details
Keywords: by Dina Gerdeman
  • Web

Business History - Faculty & Research

Contested Meanings of Freedom: Workingmen's Wages, the Company Store System and the Godcharles v. Wigeman Decision By: Laura Phillips Sawyer In 1886, the Pennsylvania Supreme Court struck down a law that prohibited employers from paying... View Details