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- 31 Aug 2020
- What Do You Think?
Why Don’t More Organizations Understand the Power of Diversity and Inclusion?
correlation vs. cause and effect. As commenter Diogenes put it, “Prove with a cogent methodology that racial and gender diversity lead to greater profitability. Prove causation, not correlation (which studies to date primarily by... View Details
Keywords: by James Heskett
- 27 Jun 2019
- Research & Ideas
Rituals Strengthen Couples. Here’s Why They’re Good for Business, Too
the daily gathering of parents and kids at the same table every night for dinner can make that time feel less like eating an ordinary meal and more like sharing a meaningful family ritual. Types of rituals: from date nights to chores In... View Details
Keywords: by Dina Gerdeman
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
management should understand about IT is its associated economics. Driven by Moore's Law, those evolving economics have enabled every industry's transaction costs to decrease continually, resulting in new economics for the firm and creating the feasibility of products... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- 23 Jan 2013
- Research & Ideas
Three-Dimensional Strategy: Winning the Multisided Platform
Business School whose former students James Reinhart and Chris Homer (both MBA 2009) cofounded the company. "Buyers valued the convenience of quicker service and more consistent quality, so thredUP pivoted to a reseller model. From the... View Details
Keywords: by Julia Hanna
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
rapidly leveraging new ways of doing things, both from an operational and commercial standpoint, quickly became a number one priority. Keeping up to date with the latest governmental information was a useful starting point for many, but... View Details
- 10 Jan 2008
- Sharpening Your Skills
Sharpening Your Skills: Operations Management
Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions to be answered: Can "lean" productions methods improve service industries? How can a... View Details
- 29 Sep 2015
- Research & Ideas
Work 3.0: Redefining Jobs and Companies in the Uber Age
as Lyft, Postmates, Upwork, TaskRabbit, and scores of others like them—connect large numbers of independent contractors providing services with customers seeking those services. The companies profit by taking a cut of the revenue for... View Details
- 29 Oct 2010
- Research & Ideas
Will I Stay or Will I Go? How Gender and Race Affect Turnover at ‘Up-or-Out’ Organizations
Date of Event: May 10, 2010 Speakers: Kathleen McGinn Gender and racial inequalities continue to persist at "up-or- out" knowledge organizations such as law firms, making it difficult for women and minorities to advance to... View Details
- 09 May 2005
- Research & Ideas
Hold or Fold? Sizing Up Business Risk
one this step is based on, is figuring out how you will know when to go for Options B or C and call it quits on the current game. To do this, we first assess what our best option seems to be based on: our satisfaction to date with the... View Details
- 13 Jan 2014
- Research & Ideas
How Government Can Restore the Faith of Citizens
research , Buell and Norton had experimented with customer satisfaction in travel and dating websites. They found that when these sites visually showed the effort being exerted by the site during searches or transactions, customers were... View Details
Keywords: by Michael Blanding
- 17 Oct 2014
- Research & Ideas
New Treasury Rules Help Long-Retirement Planning
The United States Treasury recently amended its rules to encourage workers with retirement plans to purchase life annuities within these plans. Life annuities generally make fixed monthly payments from the date of retirement until the... View Details
- 30 Apr 2012
- Research & Ideas
India’s Ambitious National Identification Program
2014. The program involves linking a 12-digit randomly assigned number to a person's biometric data-a photograph, all 10 fingerprints, and iris scans of both eyes--as well as to demographic information, including name, address, date of... View Details
Keywords: by Dina Gerdeman
- 14 Feb 2005
- Research & Ideas
The World in Your Palm?
both a car wax and dessert topping. At the moment, the cell phone is the closest thing we have to a fully converged device, said panelists, who represented device makers, telecom service providers, and operating system developers. Many... View Details
Keywords: by Sean Silverthorne
- 02 Jun 2014
- Research & Ideas
Secrets to a Successful Social Media Strategy
Why are people so drawn to social media? The question long haunted Mikolaj "Misiek" Piskorski and eventually led to his new book, A Social Strategy: How We Profit from Social Media. Drawing from years of research dating back to before... View Details
Keywords: by Carmen Nobel
- 06 Dec 2010
- Sharpening Your Skills
Sharpening Your Skills: Doing Business in Emerging Markets
Although this interview dates back to 1999, Porter's points about the importance for companies to establish "home bases" in the countries they operate, and take advantage of local knowledge clusters, are still valid today. Key concepts... View Details
- 18 Oct 2004
- Research & Ideas
The Bias of Wall Street Analysts
companies their firms are issuing securities for—or hope to do business with. The research, "Playing Favorites: Financing Options Sway Analysts' Thinking," was published in the June 2004 edition of Investor Relations Quarterly. Bradshaw discusses the findings... View Details
- 21 Jun 2004
- Research & Ideas
Music Downloads: Pirates—or Customers?
industry consider peer-to-peer services as marketing tools rather than the enemy? Should online pricing be different from in-store pricing? What happens when broadband makes it as easy to illegally download an entire CD as an individual... View Details
- 16 Sep 2014
- Research & Ideas
Has Apple Reinvented the Watch?
product's projected launch date next year). Will the Apple Watch reinvent wearables the way the iPhone did smartphones? What do those inside the watch industry think of it? For answers, we turned to Harvard Business School Assistant... View Details
- 27 Aug 2007
- Op-Ed
Mattel: Getting a Toy Recall Right
problem themselves rather than clog customer service desks at Mattel's retail outlets, which would strain Mattel's dealer relations and cost the company extra dollars in processing fees. Mattel's recall Web site is a model of excellence.... View Details
- 29 Aug 2006
- First Look
First Look: August 29, 2006
Using Judgmental Forecasts Authors:Vishal Gaur, Saravanan Kesavan, Ananth Raman, and Marshall L. Fisher Periodical:Manufacturing and Service Operations Management (forthcoming) Abstract Measuring demand uncertainty is a key activity in... View Details
Keywords: Sean Silverthorne