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- All HBS Web (401)
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- 01 May 2013
- What Do You Think?
Why Isn’t ‘Servant Leadership’ More Prevalent?
Summing Up Is the Term "Servant Leadership" an Oxymoron? Servant leadership (SL) is a concept that triggers a great deal of interest, judging by my e-mail inbox and the number of responses to this month's column. Many comments... View Details
Keywords: by Jim Heskett
- Research Summary
Overview
By: Boris Vallee
Professor Vallée focuses on financial innovation, investigating it from different angles. This research thread has led him to relate the methods and insights of corporate finance and banking with those of other subfields, including household finance, public finance,... View Details
- 30 Jan 2018
- First Look
January 30, 2018
reduced the freedom of markets. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/118029-PDF-ENG Harvard Business School Case 218-030 Asset Allocation at the Cook County Pension Fund Nickol Hackett, chief investment officer of the Cook County Pension Fund,... View Details
Keywords: Sean Silverthorne
- 07 Apr 2021
- Research & Ideas
How Teams Work: Lessons from the Pandemic
to chart teams’ interactions as they transitioned to remote work. The name of the firm and its industry are confidential, but its teams routinely traveled together to visit clients prior to the pandemic. Drawing on past research about... View Details
Keywords: by Kristen Senz
- 20 Apr 2011
- Research & Ideas
Blind Spots: We’re Not as Ethical as We Think
interest to remain, the leaders are responsible for the boundedly unethical actions that follow. Q: How do you become aware of your blind spots? A: By looking at the data. If you firmly believe that you want to give women and minorities... View Details
Keywords: by Sean Silverthorne
- 18 Apr 2023
- Research & Ideas
What Happens When Banks Ditch Coal: The Impact Is 'More Than Anyone Thought'
Consumers who are eager to mitigate climate change can take many actions, such as reducing the number of airline flights they take or installing solar panels on their homes. But the planet is in a race against time, and individual action alone won’t help most countries... View Details
- 22 Nov 2016
- First Look
November 22, 2016
seekers reject this practice, others view it as essential and use a variety of whitening techniques. Building on the qualitative findings, we conduct a lab study to examine how racial minority job seekers change their résumés in response... View Details
Keywords: Sean Silverthorne
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
relationships are moving to performance-based pricing—they are paid based on achieving certain client advertising and/or marketing goals. The contractor who rebuilt the 1995 earthquake-damaged freeway in Los Angeles received enormous... View Details
- 10 Jan 2023
- Op-Ed
Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage
things here?” It is in this neutral zone where we are truly able to start our transition to a new beginning. With this neutral zone in mind, I encourage my clients to take a moment—even if it’s just an afternoon—to consider the impact of... View Details
Keywords: by Julia Austin
- 03 Oct 2005
- Research & Ideas
The Truck Driver Who Reinvented Shipping
in the South and North would function as end points, delivering and receiving goods at key port cities. The ship would be responsible for the majority of the travel—leaving the trucks to conduct short, mostly intrastate runs generally... View Details
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
Moreover, moral and ethical considerations may decisively influence how the law is applied. As a result, purely technical legal advice is often inadequate. CEOs should be looking for lawyers with wisdom and the courage to push back if they believe the View Details
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
needs worldwide. JLL saw this as an opportunity to develop integrated solutions that would (1) serve other global corporate clients and (2) develop capabilities in terms of both global and local services. “The role of employees is... View Details
- 20 Oct 2015
- First Look
October 20, 2015
both partners. For the bank, the partnership with a major art institution gives access to cultural, symbolic, and social resources, which can add value to and differentiate wealth management services. From the perspective of the bank, the partnership serves to... View Details
Keywords: Sean Silverthorne
- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
overlook, ignore, or downplay your concessions. Why? To avoid the strong social obligation to reciprocate. As a result, it is your responsibility to label your concessions and make them salient to the other party—a View Details
Keywords: by Deepak Malhotra
- November 2022
- Teaching Note
Proximie: Using XR Technology to Create Borderless Operating Rooms
By: Ariel D. Stern, Alpana Thapar and Menna Hassan
Founded by Nadine Hachach-Haram in 2016, Proximie was a digital medicine platform that used mixed reality and a host of digital audio and visual tools to enable clinicians, proctors, and medical device company personnel to be virtually present in operating rooms (ORs),... View Details
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
School, defines these multi-sided markets as platforms that serve two or more distinct groups of customers who value each other's participation. Examples: EBay provides markets for both buyers and sellers, dating club clients are both men... View Details
- 09 Dec 2002
- Research & Ideas
Most Accountants Aren’t Crooks—Why Good Audits Go Bad
The Sarbanes-Oxley Act of 2002, signed into law last July, is the government's response to a series of financial reporting scandals that rocked investors. Among other measures the law offers up stiff criminal penalties for accounting... View Details
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
decisions more quickly and reliably. Case 3: Preempt the threats Brazil Energy Biomass is an energy producer, generating steam from biomass and selling the energy to industrial clients in take-or-pay contracts. The company has two plants... View Details
- 07 May 2020
- Research & Ideas
The One Good Thing Caused by COVID-19: Innovation
mitigating the risk of contagion. Other examples of this in the past have been less extreme, but include, for example, medical device advancement developed in response to a rise in consumer awareness of radiation risk. We recently... View Details
Keywords: by Hong Luo and Alberto Galasso
- 17 Jan 2023
- Book
Good Companies Commit Crimes, But Great Leaders Can Prevent Them
convicted Enron executives—he concluded that their crimes were seldom calculated, but rather inspired by gut feelings and a striking absence of empathy for the clients who lost their money. Soltes talked to HBS Working Knowledge about the... View Details
Keywords: by Lane Lambert