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  • All HBS Web  (326)
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    • News  (108)
    • Research  (147)
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  • 17 Jan 2023
  • In Practice

8 Trends to Watch in 2023

As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman
  • 20 Aug 2020
  • Book

From the Plow to the Pill: How Technology Shapes Our Lives

chatting with their friends and watching some shows, that’s fine. If they’re building with blocks on Minecraft, rather than with Legos, I’m not sure that’s fundamentally different. The technology has no... View Details
Keywords: by Dina Gerdeman
  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

interactions they needed to succeed. When managers understand the building blocks for team work, they can allocate time better and select the right communication tools, whether teams are dispersed or... View Details
Keywords: by Kristen Senz
  • 28 Nov 2018
  • HBS Case

On Target: Rethinking the Retail Website

quickly. “If you just keep experimenting, people [in the company] will say, when do the sales come in? You don’t have that much time to keep trying,” Datar says. “The only solution is to learn fast, take action, and continue to build on... View Details
Keywords: by Dina Gerdeman; Retail
  • 08 Mar 2019
  • Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

blocking power. So let’s assume that, with many contenders, Amazon had powerful reasons to choose New York. Comparative advantages presumably ranged from a large and highly educated employee pool to big incentives and to local... View Details
Keywords: by James K. Sebenius; Real Estate; Construction
  • 22 Apr 2019
  • Research & Ideas

Why Salespeople Struggle at Leading

contributors, salespeople aim their attention at their customers and products, worried mostly about how to do their own job well. In becoming managers, they must pivot toward clarifying to their staff what the job requires, helping them View Details
Keywords: by Dina Gerdeman
  • 26 May 2022
  • HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

Apple debuted new privacy measures that blocked law enforcement from accessing its customers’ data. “There is an opportunity to do work that is infused with moral purpose.” He said shareholders who were only looking for a return on... View Details
Keywords: by Avery Forman
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

Workers test the NASA-engineered capsule used to lift trapped miners to the surface. Hugo Infante/Government of Chile via Wikimedia Commons (Editor's Note: Amy Edmondson advises managers to think of teams as a verb, "teaming," which means to proactively View Details
Keywords: by Amy C. Edmondson; Mining
  • 29 Sep 2015
  • First Look

September 29, 2015

learn. We propose that legitimacy building can comprise an advocacy trap that blocks meaningful learning vital to the success of a new firm. By suggesting a downside to legitimacy View Details
Keywords: Sean Silverthorne
  • 03 Oct 2005
  • Research & Ideas

The Truck Driver Who Reinvented Shipping

life into the shipping industry. Though McLean had resigned from the presidency of McLean Trucking and placed his ownership in trust, seven railroads accused him of violating the Interstate Commerce Act. The accusers attempted to block... View Details
Keywords: by Anthony J. Mayo & Nitin Nohria; Manufacturing; Transportation; Aerospace
  • 09 Apr 2024
  • Research & Ideas

When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge

For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for... View Details
Keywords: by Glen Justice
  • 02 Dec 2002
  • Research & Ideas

The Secret of How Microsoft Stays on Top

would run. It was during these early days that Microsoft began to invest in creating libraries of programming "components": building blocks of intellectual property that could be used to develop... View Details
Keywords: by Sean Silverthorne
  • 19 Jul 2017
  • Research & Ideas

Why Government 'Nudges' Motivate Good Citizen Behavior

cost of college. But Beshears and his colleagues found the most cost-effective way to increase college enrollment was just to make applying for financial aid easier. A 2012 study worked with tax preparer H&R Block to pre-fill the... View Details
Keywords: by Michael Blanding
  • 15 Mar 2011
  • First Look

First Look: March 15

organization had little interest in their professional development and well-being. NAH had mandated career conferences across all departments one year prior, and Harris felt this initiative could serve as an important building View Details
Keywords: Sean Silverthorne
  • 11 Jul 2019
  • Sharpening Your Skills

Deconstructing 'Customer Experience'

With the help of LEGO bricks, business executives discover how design principles can serve as building blocks to create a great customer experience. How Independent Bookstores Have Thrived in Spite of... View Details
Keywords: by Sean Silverthorne; Retail; Service
  • 22 Jan 2019
  • First Look

New Research and Ideas, January 22, 2019

greater, but the average quality will be lower due to the lower expected value of marginal ideas. However, we posit that slack time such as school breaks may be qualitatively different than work time because contiguous blocks may be... View Details
Keywords: Dina Gerdeman
  • 05 Oct 2020
  • Book

Want to Be Happier? Make More Free Time

crucial projects we really need to get done. In fact, when we are distracted from a task, it can take 19 minutes to refocus on what we were doing, according to creativity expert Teresa Amabile, Edsel Bryant Ford Professor of Business Administration, Emerita, at HBS.... View Details
Keywords: by Dina Gerdeman
  • 12 Oct 2011
  • First Look

First Look: October 12

selective aspects of punishment in the U.S. over the period 1980-2004. We note that imprisonment increased around 1980, a period that coincides with the "Reagan revolution" in economic matters. We build an economic model where... View Details
Keywords: Sean Silverthorne
  • 05 May 2008
  • Research & Ideas

Connecting with Consumers Using Deep Metaphors

influence the stories consumers create or their relationship with a brand or company, they need to know what deep metaphors are operating. These metaphor insights then allow managers to leverage them in advertising, packaging, product design, and so on. For this... View Details
Keywords: by Martha Lagace; Consumer Products
  • 06 Sep 2004
  • Research & Ideas

The Innovator’s Battle Plan

steadily solves unique problems, it builds the ability to do whatever is required to succeed in its context. When the incumbent has retreated into the highest tiers of its market and has to fight because there is no room for further... View Details
Keywords: by Clayton M. Christensen, Scott D. Anthony & Erik A. Roth
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