preparation - Publications - Faculty & Research

27 Feb 2019
Research & Ideas

The Hidden Cost of a Product Recall

those aren’t driving the big responses that we see by firms and their competitors,” Stern says. “It’s the really severe recalls, where perhaps the materials turned out to be unsafe or there’s a major malfunction that are leading to competitor responses.” Prevention is... View Details

Keywords: by Danielle Kost; Manufacturing; Consumer Products; Auto; Medical Devices & Supplies

07 Apr 2014
Working Paper Summaries

Better Deals Through Level II Strategies: Advance Your Interests by Helping to Solve Their Internal Problems

Keywords: by James K. Sebenius

31 May 2011
Research & Ideas

Japan Disaster Shakes Up Supply-Chain Strategies

moderately good behavior from this quake so far." Who Pays The Price? As Japan recovers from this disaster and other countries prepare for future ones, manufacturers and all the various companies that make up their supply chains need... View Details

Keywords: by Dennis Fisher; Auto; Technology; Computer; Electronics

19 Jul 2017
Research & Ideas

Why Government 'Nudges' Motivate Good Citizen Behavior

cost of college. But Beshears and his colleagues found the most cost-effective way to increase college enrollment was just to make applying for financial aid easier. A 2012 study worked with tax preparer H&R Block to pre-fill the... View Details

Keywords: by Michael Blanding

01 Sep 2022
What Do You Think?

Is It Time to Consider Lifting Tariffs on Chinese Imports?

stimulate debate about important issues in a community whose media were controlled at the time by one family with one point of view. It got me on a list prepared by an alumnus (and ignored by the person to whom he sent it, the President... View Details

Keywords: Re: James L. Heskett

22 Nov 2011
First Look

First Look: November 22

PublicationsCompeting through Business Models Authors:Ramon Casadesus-Masanell and Joan E. Ricart Publication:In Handbook of Research on Competitive Strategy, edited by Giovanni Battista Dagnino. Edward Elgar Publishing, forthcoming An abstract is unavailable at this... View Details

Keywords: Sean Silverthorne

15 Dec 2021
Research & Ideas

The 10 Most Popular Articles of 2021

one-year anniversary of the pandemic, 13 HBS faculty members offered advice on everything from time management to employee mental health for companies trying to prepare for the “next normal.” 2. For Entrepreneurs, the Benefits of Slowing... View Details

Keywords: by Danielle Kost

17 Aug 2009
Research & Ideas

Quantifying the Economic Impact of the Internet

consumers. Social networks and the easy connections they facilitate are transforming social life and have helped to elect a President. They also increase productivity in the larger economy. How can we quantify the economic impact of the Internet? A recent study we... View Details

Keywords: by John Quelch; Advertising; Publishing

October 2006 (Revised September 2014)
Case

Summit Partners - The FleetCor Investment (A)

By: Michael J. Roberts

Part of a 3-case series in which students get to see the unfolding of due diligence on private equity (buy out) deal. In this, the A case, the deal team has negotiated a letter of intent with FleetCor, a firm that operates a fuel payment network for vehicle fleets.... View Details

Keywords: Negotiation Preparation; Private Equity; Leveraged Buyouts; Investment; Negotiation Offer; Service Industry

Citation

Educators

Purchase

30 May 2005
Research & Ideas

Six Steps for Making Your Threat Credible

department would cost you $1 million. But after you've sunk $150,000 into the new department, the question becomes whether you're prepared to ante up an additional $850,000—an amount closer to the value of your consultant's contract.... View Details

Keywords: by Deepak Malhotra

06 Oct 2020
Sharpening Your Skills

18 Tips Managers Can Use to Lead Through COVID's Rising Waters

and assessing performance. This is a period of continuous learning. The lessons may be unchosen and unwanted, but they can be leveraged to guide future actions. It is important not to let them go to waste. Firms should ideally emerge from this crisis sturdier, wiser,... View Details

Keywords: by Sean Silverthorne

18 Nov 2002
Research & Ideas

Where Morals and Profits Meet: The Corporate Value Shift

differences present some formidable challenges for companies and their managers. In my next project, I hope to shed some light on this murky area and also to help fill a gap in our curriculum. Historically, cultural issues have not had a central place in management... View Details

Keywords: by Carla Tishler

12 Dec 2011
HBS Case

HBS Cases: Clocky, the Runaway Alarm Clock

why that happened," says Ofek. Clocky fit the bill. In the case "Clocky: The Runaway Alarm Clock" (with Eliot Sherman) and the follow-up case, "Nanda Home: Preparing for Life after Clocky" (with Jill Avery, HBS... View Details

Keywords: by Carmen Nobel; Consumer Products

23 Sep 2022
Research & Ideas

8 Strategies to Sustain Business Innovation

help leaders more successfully innovate and change in their industries as they parse mixed messages about the global economy, with rampant inflation wearing on consumers and investors preparing for recession. Productive Tensions covers... View Details

Keywords: by Lane Lambert

22 Dec 2008
Research & Ideas

10 Reasons to Design a Better Corporate Culture

foster effective succession in the leadership ranks. In large part, the culture both prepares successors and eases the transition. Cultures can sour. Among the reasons for this are success itself, the loss of curiosity and interest in... View Details

Keywords: by James L. Heskett, W. Earl Sasser & Joe Wheeler

February 2019 (Revised August 2019)
Case

KangaTech

By: Karim R. Lakhani, Patrick J. Ferguson, Sarah Fleischer, Jin Hyun Paik and Steven Randazzo

On a warm January afternoon in 2019, Steve Saunders, Dave Scerri, Carl Dilena, and Nick Haslam (see Exhibit 1 for biographies), co-founders of KangaTech, wrapped up the latest round of discussions about the future direction of their sports-technology start-up. Focused... View Details

Keywords: Startup; Technology Commercialization; Prototype; Business Startups; Technological Innovation; Sports; Health; Commercialization; Research and Development; Decision Making; Growth and Development Strategy; Technology Industry; Sports Industry; Health Industry; Australia

Citation

Educators

Purchase

18 Dec 2017
Op-Ed

Why Employers Must Stop Requiring College Degrees For Middle-Skill Jobs

Credit: Pixsooz American companies have a problem. Over the past decade, they have begun to demand a bachelor’s degree in hiring workers for jobs that traditionally haven’t required one. This uptick in credentialing, or “degree inflation,” rested on the belief that... View Details

Keywords: by Joseph Fuller

30 Mar 2003
Research & Ideas

The Future of IT Consulting

the daunting task of implementing new IT capabilities while ensuring they are also prepared for the next version or generation. The emerging IT environment is at a level of complexity such that efforts to build IT infrastructure and... View Details

Keywords: by Sarah Jane Johnston; Consulting

10 May 2010
Research & Ideas

What Top Scholars Say About Leadership

leadership in practice; and leadership development. Q: What are you working on next? A: Related to the study of leadership, the Dean and the HBS Division of Research generously funded two subsequent colloquia. Last year, we convened "How Can Leadership Be... View Details

Keywords: by Martha Lagace; Education

07 Jan 2002
Research & Ideas

How Marketing Can Reduce Worldwide Poverty

associate Arthur McCaffrey. It's also one they are passionate about and determined to solve. As they write in a new working paper that they're preparing for an academic journal, there are more than three billion people in the world who... View Details

Keywords: by Martha Lagace

Publications