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Show Results For
- All HBS Web
(3,669)
- People (1)
- News (1,019)
- Research (2,263)
- Events (7)
- Multimedia (46)
- Faculty Publications (1,235)
- 15 Aug 2017
- News
5 Reasons Why Quality Audits Need To Become Routine In Manufacturing
- 05 Jul 2021
- What Do You Think?
Do Companies Really Need Chief Experience Officers to Know Their Customers?
position: the chief experience officer or CXO." A knowledge of customer experiences can be invaluable in the design and distribution of a product or service. We were convinced of that by Joseph Pine and James Gilmore in their influential... View Details
Keywords: by James Heskett
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
owners of a corporation, professional managers and directors are their agents, primarily responsible for carrying out their wishes and creating value for them. This idea was further developed in a 1976 article by View Details
Keywords: by James Heskett
- 13 Jul 2015
- News
‘Humblebragging’ is a Bad Strategy, Especially in a Job Interview
- 12 Jul 2011
- First Look
First Look: July 12
in a way that is economically important, has impact on ex ante capital structure choices, and affects welfare. Download the paper: http://www.hbs.edu/research/pdf/10-070.pdf How Firms Respond to Mandatory Information Disclosure Authors:Anil R. Doshi, Glen W.S. Dowell,... View Details
Keywords: Carmen Nobel
- 17 Dec 2008
- Lessons from the Classroom
‘Ted Levitt Changed My Life’
early weeks (the man does not let up!), the students come to appreciate the intensity and rapid-fire humor of their teacher. Clearly, he cares. A lot. And by the end of the semester, something transformative has happened: They are better... View Details
- 10 Oct 2018
- News
The Legacy of Boaty McBoatface: Beware of Customers Who Vote
- 12 Jul 2020
- Book
The Harvard Business School Faculty Summer Reader 2020
What They Are Reading Jeff Bussgang Two of my books during the “summer of COVID” have been a deep case study into perhaps history’s greatest leader in crisis, The Splendid and the Vile: A Saga of Churchill, Family, and Defiance During the Blitz View Details
Keywords: by Staff
- 05 Aug 2002
- What Do You Think?
Is Platform Leadership Old Hat or the Wave of the Future?
however, as interesting as the phenomenon described by Annabelle Gawer and Michael Cusumano in their book, Platform Leadership. They include: Did platform leaders set out to create vehicles View Details
Keywords: by James Heskett
- 13 Feb 2012
- News
The Case Against Racial Colorblindness
- 24 Jun 2016
- Op-Ed
Why Brexit is a Big Deal
The consequences of yesterday's vote by the British people to leave the European Union will be far-reaching, but there is no reason for global markets to panic. Brexit is a vote against the European Union. Once heralded as the engine of... View Details
Keywords: by John Quelch
- 13 Mar 2009
- News
Healing America's Healthcare
- 01 May 2020
- In Practice
COVID-19’s Hard Lessons Might Prepare Business for Climate Change
The coronavirus pandemic caught the business world by surprise, but the catastrophe might force companies to face a crisis that has been unfolding in plain sight: climate change. We asked faculty members affiliated with the Business and... View Details
Keywords: by Danielle Kost
- 24 Mar 2022
- Research & Ideas
Why Cutting Jobless Aid Isn't the Answer to Worker Shortages
University of Massachusetts, Amherst; and Michael Stepner from the University of Toronto. “The smaller-than-expected response begs the question of why so many people still haven't returned to the labor force,” Kluender says. Probing the... View Details
Keywords: by Rachel Layne
- 30 May 2007
- Research & Ideas
Health Care Under a Research Microscope
Business; and Monica Higgins, Career Imprints: Creating Leaders across an Industry; and Michael Porter coauthored Redefining Health Care. By virtually any standard, it's an underperforming industry. —Richard... View Details
- 09 Oct 2015
- News
9 Easy Ways to Boost Revenue Using Yelp
- 10 Nov 2003
- Research & Ideas
A Fast Start on Your New Job
What are the first things you should do in your new post? In this e-mail Q&A, Michael Watkins offers strategies that he researched while preparing his new book, The First 90 Days: Critical Success Strategies for New Leaders at All... View Details
Keywords: by Martha Lagace
- 12 Oct 2011
- News