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Show Results For
- All HBS Web
(6,366)
- People (24)
- News (1,601)
- Research (3,622)
- Events (36)
- Multimedia (43)
- Faculty Publications (1,957)
- Web
U.S. Competitiveness Project - Institute For Strategy And Competitiveness
Delivery Project The Institute for Cancer Care Innovation MOC Network ICIC U.S. Cluster Mapping Project U.S. Competitiveness Project FSG Shared Value Initiative Social Progress Imperative AllWorld Network U.S. Competitiveness Project U.S.... View Details
- 11 Jun 2020
- Blog Post
Know Your Audience - Recruiting HBS Students for Venture Capital
The “Know Your Audience” series on the HBS Recruiting Blog highlights trends in recruiting for various industries. Learn more about student interest, effective recruiting strategies, and best practices from HBS staff dedicated to your... View Details
Keywords: Venture Capital / Private Equity
- Research Summary
Integrated Care for Total Knee Replacement: Quality of Life, Quality of Movement, User Acceptability
This study provides an opportunity to focus on the challenge of cross-organizational coordination in the healthcare setting. It is structured as a randomized clinical trial involving seven European hospitals (in seven different countries). It is focused specifically... View Details
- Web
Executive Education Courses - Institute For Strategy And Competitiveness
Executive Education Courses Executive Education Courses Strategy for Health Care Delivery (Fall) November 16 -18, 2022 Summary Innovative health care organizations worldwide are moving toward better value measurement models to View Details
- 16 Aug 2024
- In Practice
Election 2024: What's at Stake for Business and the Workplace?
In a US presidential election year with more twists and turns than most in recent memory, many of the issues on the ballot impact business. And keeping politics in the workplace respectful is forefront on managers’ minds as a divided... View Details
Keywords: by Rachel Layne
- November 2022
- Case
The Battle Among Channels for Marketing Pharmaceuticals: UpScript, Pharmacy Benefit Managers, and Direct-to-Consumer Sales
By: Regina E. Herzlinger and Tiffany Farrell
Can an online, direct-to-consumer pharmacy both improve the quality and speed of care for patients who need branded drugs and stabilize profits for pharmaceutical manufacturers? UpScript, after years spent achieving legal and regulatory compliance and simultaneous... View Details
Keywords: DTC; Internet and the Web; Marketing Channels; Customer Value and Value Chain; Governing Rules, Regulations, and Reforms; Competitive Strategy; Service Delivery; Growth and Development Strategy; Pharmaceutical Industry; Health Industry; Retail Industry
Herzlinger, Regina E., and Tiffany Farrell. "The Battle Among Channels for Marketing Pharmaceuticals: UpScript, Pharmacy Benefit Managers, and Direct-to-Consumer Sales." Harvard Business School Case 323-031, November 2022.
- 08 Jan 2019
- Blog Post
New Year, New Career Goals: Coaches Offer Advice for 2019
a priority this year! Do you want to develop a skill that needs some work? Are there strengths you have that are not being developed in your current role? Are there new systems you'd like to learn? Identify an area for View Details
- Summer 2014
- Article
Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals
By: Anita L. Tucker, W. Scott Heisler and Laura D. Janisse
Frontline care providers in hospitals spend at least 10% of their time working around operational failures, which are situations where information, supplies, or equipment needed for patient care are insufficient. However, little is known about underlying causes of... View Details
Tucker, Anita L., W. Scott Heisler, and Laura D. Janisse. "Designed for Workarounds: A Qualitative Study of the Causes of Operational Failures in Hospitals." Permanente Journal 18, no. 3 (Summer 2014): 33–41.
- 2012
- Chapter
Pursuing Public Value: Frameworks for Strategic Analysis and Action
By: Herman B. Leonard and Mark H. Moore
Features Harvard Kennedy School scholars who focus diverse conceptual lenses on a single high-stakes management task—enhancing port security across the United States. This title considers the challenge of driving change in a complex system involving hundreds of private... View Details
Leonard, Herman B., and Mark H. Moore. "Pursuing Public Value: Frameworks for Strategic Analysis and Action." Chap. 5 in Ports in a Storm: Public Management in a Turbulent World, edited by John D. Donahue and Mark H. Moore, 84–115. Innovative Governance in the 21st Century. Washington, DC: Brookings Institution Press, 2012.
- 10 Sep 2024
- Research & Ideas
What Happens When Business Owners Turn to ChatBots for Advice
AI’s capabilities to help solve business problems, particularly in parts of the world with fewer resources and less access to technology. “The fact that generative AI was a little over a year old, and we could use it to advise several hundred Kenyan entrepreneurs how... View Details
Keywords: by Ben Rand
- 01 Apr 1996
- News
Stasis and Turmoil: HBS Research for the Real World
it seems that if you work hard and keep your nose clean, they'll get rid of your division." Stevenson believes that many of the remedies prescribed today for enhancing competitiveness - organizational innovations such as restructuring,... View Details
- Article
The Radical Flank Effect and Cross-occupational Collaboration for Technology Development during a Power Shift
By: Emily Truelove and Katherine C. Kellogg
This 12-month ethnographic study of an early entrant into the U.S. car-sharing industry demonstrates that when an organization shifts its focus from developing radical new technology to incrementally improving this technology, the shift may spark an internal power... View Details
Keywords: Groups and Teams; Conflict and Resolution; Power and Influence; Perception; Behavior; Collaborative Innovation and Invention
Truelove, Emily, and Katherine C. Kellogg. "The Radical Flank Effect and Cross-occupational Collaboration for Technology Development during a Power Shift." Administrative Science Quarterly 61, no. 4 (December 2016): 662–701.
- 26 Apr 2011
- Op-Ed
HBS Faculty Comment on Environmental Issues for Earth Day
make cities in smarter ways, so that they are built more quickly, with less waste and overall impact on the environment during the construction process. Environmental performance will improve in part due to building better buildings.... View Details
- 07 Oct 2015
- What Do You Think?
What is the Best Immigration Model for the US?
to represent the best insurance against old-age poverty, even though at a macro level they lead to an economy with more consumption than income, no resulting capital for investment, and so much risk aversion that little innovation and... View Details
Keywords: by James Heskett
- 11 Jan 2000
- Lessons from the Classroom
New Game, New Rules: Developing Managers for a Competitive World
The Program for Global Leadership assembles senior executives from organizations worldwide who participate and interact in a unique, multi-phased educational process. The program's unusual structure helps them to gain fresh insight about... View Details
Keywords: by Staff
- August 2019
- Article
When and How to Diversify—A Multicategory Utility Model for Personalized Content Recommendation
By: Yicheng Song, Nachiketa Sahoo and Elie Ofek
Sometimes we desire change, a break from the same or an opportunity to fulfill different aspects of our needs. Noting that consumers seek variety, several approaches have been developed to diversify items recommended by personalized recommender systems. However,... View Details
Keywords: Recommender Systems; Personalization; Recommendation Diversity; Variety Seeking; Collaborative Filtering; Consumer Utility Models; Digital Media; Clickstream Analysis; Learning-to-rank; Consumer Behavior; Media; Customization and Personalization; Strategy; Mathematical Methods
Song, Yicheng, Nachiketa Sahoo, and Elie Ofek. "When and How to Diversify—A Multicategory Utility Model for Personalized Content Recommendation." Management Science 65, no. 8 (August 2019): 3737–3757.
- May–June 2023
- Article
Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail
By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
The impact of delays has been widely studied in various offline services. The focus of this study is online services, and we explore the impact of in-process delays—measured by website speed—on customer behavior. We leverage novel retail and website speed data to... View Details
Keywords: Online Retail; Quasi-experiments; Abandonment; Synthetic Control; E-commerce; Internet and the Web; Consumer Behavior; Policy; Retail Industry
Gallino, Santiago, Nil Karacaoglu, and Antonio Moreno. "Need for Speed: The Impact of In-Process Delays on Customer Behavior in Online Retail." Operations Research 71, no. 3 (May–June 2023): 876–894.
- 17 Nov 2022
- News
Alumni Leaders on Decarbonization Strategies for Combating Climate Change
in emissions is enVerid’s Sorbent Ventilation Technology. Commercial buildings contribute 17 percent of US carbon emissions, and heating, ventilating, and air conditioning (HVAC) is responsible for 36 percent of commercial-building energy... View Details
- Web
Work With Us - Institute For Strategy And Competitiveness
individuals and organizations that have a goal of improving health care using a value-based approach. We would welcome your ideas for research. We are always looking for... View Details
- 09 Nov 2017
- News
Paving the Way for Veterans to Serve in Congress
respect for each other. They know what it means to serve something larger than themselves, and how to work together and solve hard problems.” There are a number of other HBS graduates among the more than 100... View Details
Keywords: Ralph Ranalli