Public Service - Publications - Faculty & Research

09 Mar 2023
Blog Post

Where Will You Be in 30 Years: Behind the Scenes of the 5 Big Life Decisions Documentary

personal losses, divorces, health challenges, lost jobs, failures, and criticisms endured over the years. Baroness Dido Harding (MBA 1992) offers a notable example. Throughout her career she faced intense criticism because of a cyberattack on her company TalkTalk and... View Details

06 Mar 2018
First Look

First Look at Research and Ideas, March 6, 2018

Charles C.Y., and Jesse M. Fried Abstract—It’s no secret that the American economy is suffering from the twin ills of slow growth and rising income inequality. Many lay the blame at the doors of America’s largest public corporations. The... View Details

Keywords: Sean Silverthorne

09 Apr 2001
Research & Ideas

Marketing a Country: Promotion as a Tool for Attracting Foreign Investment.

difficult to attract to the public sector, especially with the salary constraints typical of civil services. Accordingly, if the government decides to manage the activity, it may also, through various methods, have to take steps to obtain... View Details

Keywords: by Louis T. Wells & Alvin G. Wint

25 May 2023
News

Brazil’s Nubank Turns 10

Guilherme Lago (MBA 2005) Guilherme Lago (MBA 2005) Ten years after its founding, the Brazilian digital banking startup Nubank recorded all-time record revenues ($1.6 billion) in the first quarter of 2023—doubling its performance over last year, according to The... View Details

Keywords: Funds, Trusts, and Other Financial Vehicles; Finance

14 Dec 2010
First Look

First Look: Dec. 14

pervasive in the China business context characterized by heavy reliance on personal relationships or guanxi, it went against the founding principles of CDG-professionalism and service quality. Yang had to decide where to draw the line... View Details

Keywords: Sean Silverthorne

March 2021 (Revised July 2021)
Case

Resident

By: Jeffrey F. Rayport and Thomas O. Jones

Launched in 2016, Resident was a leading player in the direct-to-consumer bed-in-a-box mattress market, where it was one of at least 175 venture-backed companies competing in the space. By late 2020, it had realized over $500 million in revenue, profitability in the... View Details

Keywords: Digital Marketing; Business Growth and Maturation; Operations; Entrepreneurship; Competitive Strategy; Initial Public Offering; Decisions; Marketing Strategy; Cash Flow; Demand and Consumers

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1.19 Immersive Field Courses (IFC) - MBA

provide emergency medical assistance and evacuation services if warranted as well as lost document assistance. This service is a supplement to, not a substitute for, health insurance. Therefore, a student... View Details

08 Mar 2019
Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

anti-union company, and New York has many powerful unions that despise Amazon’s broader labor practices. (It didn’t help that, in a public meeting, Amazon conspicuously refused to pledge neutrality around unionization issues.) Next,... View Details

Keywords: by James K. Sebenius; Real Estate; Construction

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Baker Library / Bloomberg Center | About

Europe who instilled in his son a deep appreciation for public service and the importance of giving back. Today, Bloomberg Philanthropies works to improve lives by focusing on the arts, education, the... View Details

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

the loss of jobs in manufacturing hadn't been offset by new tradable jobs involved in the creation of ideas (for example, consulting and the development of new information technologies, nearly all service sector jobs). Spence argues in... View Details

Keywords: by James Heskett; Manufacturing

11 Oct 2023
News

Soldier On

quite figured out how to put all the pieces together. Our population's been sort of stagnant and flat for a couple of years. It's an aging population. And so when you go back to HBS and you think “you have one wild life, how are you going to spend it?” I want to spend... View Details

Web

Leadership - Health Care

school board. Krys Mroczkowski Associate Director, Health Care Initiative Krys is responsible for programming and content related to health care delivery and services for MBAs, alumni and faculty. He is passionate about reforming health... View Details

16 Apr 2019
First Look

New Research and Ideas, April 16, 2019

Recommendations are based on analyses of individuals’ career histories in the professional services sector and other settings, such as appliance manufacturing, oil and gas, health care, and education. The article proposes strategies on... View Details

Keywords: Dina Gerdeman

28 Feb 2023
Research & Ideas

Can Apprenticeships Work in the US? Employers Seeking New Talent Pipelines Take Note

is pursuing a Master of Public Administration degree at Harvard Kennedy School; and Rachel Snyder, a candidate for a Master of Public Policy degree at Harvard Kennedy School. Employers have sometimes balked... View Details

Keywords: by Michael Blanding

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Leadership Transitions | Baker Library | Bloomberg Center | Harvard Business School

services in 1994, it spun off Lehman Brothers through a public stock offering, trading on the New York and Pacific stock exchanges, as Lehman Brothers Holdings, Inc. Richard “Dick” Fuld, who had overseen the... View Details

16 Apr 2018
Research & Ideas

Can Consumers Be Saved From Their Misguided Decisions?

often fail. Why are consumers so blind? And why can’t scientists and public policy makers help them more effectively? A new study suggests that researchers are not diving deeply enough into root causes, consequently creating solutions, or... View Details

Keywords: by Rachel Layne; Consulting; Retail

28 Jul 2020
Research & Ideas

Racism and Digital Design: How Online Platforms Can Thwart Discrimination

center made discrimination easier, according to Luca's research. In response to the research and growing public pressure, hosts now only see a guest's profile photo once a booking is confirmed. Additionally, the company updated its... View Details

Keywords: by Kristen Senz; Service; Service; Service

28 Jan 2020
Book

Advanced Leadership Requires More Than Outside-The-Box Thinking

University, where senior and retired executives learn to develop leadership skills in the service of solving large social problems. Many of the examples in the book come from her experience leading that program. Sean Silverthorne: We’re... View Details

Keywords: by Sean Silverthorne

13 Oct 2015
First Look

October 13, 2015

Soviet Union fought in the shadow of the capitalist-communist clash. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49811 forthcoming Journal of Public Economics Does Front-Loading Taxation Increase Savings? Evidence... View Details

08 Jan 2008
First Look

First Look: January 8, 2008

PublicationsEstimating Demand Uncertainty Using Judgmental Forecasts Authors:Vishal Gaur, Saravanan Kesavan, Ananth Raman, and Marshall L. Fisher Periodical:Manufacturing and Service Operations Management 9, no. 4 (fall 2007) Abstract... View Details

Keywords: Martha Lagace

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