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Show Results For
- All HBS Web
(2,481)
- People (18)
- News (904)
- Research (999)
- Events (1)
- Multimedia (3)
- Faculty Publications (299)
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- 12 May 2003
- Research & Ideas
How Hot is the “Hot Spot” Business?
broadcast Internet access some 300 feet. Hostin said the typical user isn't surfing the Web. Instead, he's logging on, downloading e-mail, and synchronizing calendar information, all to be read at a later time. "We call our Wi-Fi... View Details
- 29 Nov 2006
- Research & Ideas
Rich or Royal: What Do Founders Want?
What motivates entrepreneurs? Money? Control? In truth, some entrepreneurs are expecting to get rich. Others want to grow and control a new venture. But most would probably answer: "both." The problem, as Harvard Business School... View Details
- 16 Jul 2013
- First Look
First Look: July 16
resource-management issues, the author argues, water, electricity, and transit deserve the greatest focus. Every other service a competitive city provides-functional housing, schools, hospitals, stores,... View Details
Keywords: Anna Secino
- 26 Jul 2004
- Research & Ideas
A Better Way to Negotiate: Backward
technical and management team members. Now running desperately low on cash, Perlman had to contend with many potential deal partners, including VCs, angels, and industrial partners (as potential sources of... View Details
Keywords: by James K. Sebenius
- 09 Apr 2014
- Research & Ideas
A Playbook for Small-Business Job Creation
contribute to this gap, Mills says, and it's where she's focusing some of her early attention. "For the bankers, there's the cost of making the loan, the fact that we have fewer banks now than we did before 2008, View Details
- 19 Oct 2010
- First Look
First Look: October 19, 2010
Diversity in Experience and Team Familiarity on Team Performance Authors:Robert S. Huckman and Bradley R. Staats Publication:Manufacturing and View Details
Keywords: Sean Silverthorne
- 19 Jan 2021
- In Practice
Leadership Advice for Biden: Restore a Sense of Calm
Frei is the UPS Foundation Professor of Service Management at HBS and is the author of Unleashed: The Unapologetic Leader's Guide to Empowering Everyone Around You. Joseph Fuller: Focus on doing what is... View Details
Keywords: by Dina Gerdeman
- 02 Aug 2021
- What Do You Think?
Can Companies with Remote Management Succeed?
Regarding delegation of responsibility, Bill Edwards commented, “When companies name a person to the role of CXO too often others think they are off the hook for managing the customer experience The CXO must enable View Details
Keywords: by James Heskett
- 28 Aug 2007
- First Look
First Look: August 28, 2007
users or securing their exclusive affiliation--are costly and risky. Describes less costly staged strategies for building two-sided platforms. With the "vendor to two-sided platform" strategy, a firm starts as a vendor selling... View Details
Keywords: Martha Lagace
- 15 Jun 2010
- First Look
First Look: June 15
Conservative? Towards a Theory of the Role of Standard Setters in Standard Setting Authors:Abigail McIntosh Allen and Karthik Ramanna Abstract We investigate the role of standard setters in a standard setting. In particular, we examine... View Details
Keywords: Martha Lagace
- 05 Oct 2010
- First Look
First Look: October 5, 2010
Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman Abstract To set service levels, firms must understand how changes in View Details
Keywords: Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
it." Still, companies around the country are managing to pick their way through such uncomfortable territory in an effort to respond to their employees' deeper yearnings. While spirituality is a highly individual and View Details
Keywords: by Marguerite Rigoglioso
- 29 Sep 2015
- First Look
September 29, 2015
innovations from industry outsiders who saw economic opportunities where others didn’t—and how these mainstream firms had no choice but to innovate themselves. New models were tried: some succeeded, some failed. Commercial markets turned innovations into valuable... View Details
Keywords: Sean Silverthorne
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
most countries, there are strong local brands reflecting local tastes that coexist alongside global brands.” Marketing by producers to consumers is as old as the bazaar. But modern marketing is more than just selling. It involves the design of products View Details
- 29 Jan 2013
- First Look
First Look: Jan. 29
utilize diverse levels of analysis. Paper: http://www.oxfordbibliographies.com/obo/page/management Learning from Customers: Individual and Organizational Effects in Outsourced Radiological Services... View Details
Keywords: Sean Silverthorne
- 21 May 2013
- First Look
First Look: May 21
Competition for the Supply of Control Systems By: Mikes, Anette Abstract—How do certain risk measurements in organizations come to be seen as more reliable and acceptable than others? Taking a multiple-control perspective, I investigate... View Details
Keywords: Sean Silverthorne
- 24 Mar 2015
- First Look
First Look: March 24
Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of search engines' own services and effects on users' choices.... View Details
Keywords: Sean Silverthorne
- 04 Feb 2014
- First Look
First Look: February 4
choices to optimally guide the other choices." This definition captures the idea of strategy as the core of an intended course of action that is potentially flexible and adaptive. It coincides with the equilibrium outcome of a... View Details
Keywords: Sean Silverthlorne
- 06 May 2008
- First Look
First Look: May 6, 2008
its historic status as a vendor of the Macintosh personal computer (PC) line. Mac sales remained vital to Apple's future, but they now accounted for less than half of its total revenue. The company's line of iPod media players, its iTunes... View Details
Keywords: Martha Lagace
- 23 Aug 2004
- Research & Ideas
Strategy for Small Fish
started developing them have ceased to exist as independent entities. In those cases in which the skills and capabilities that characterized new ecosystem domains were distinct enough to justify a truly focused strategy (for example,... View Details
Keywords: by Marco Iansiti & Roy Levien