Human Cell-line Technology - Publications - Faculty & Research

04 Oct 2022
What Do You Think?

Have Managers Underestimated the Need for Face-to-Face Contact?

large crowds. Have the changes in the underlying behaviors affecting many industries become so ingrained in employees, consumers, and everyday life that they will not revert to what they were before? The evidence is mixed. One can argue that the basics of View Details

Keywords: by James Heskett

01 Aug 1998
News

High Honors

organizational behavior, including pioneering efforts in the field of quality of work life. Earning his MBA in 1950, Turner joined the Technology Project at Yale's Institute of Human Relations, where his... View Details

16 Aug 2011
First Look

First Look: August 16

allowing more efficient firms to grow as CEOs can decentralize more decisions and (2) trust complements the adoption of new technologies, thereby increasing productivity within firms during times of rapid technological change. Download... View Details

Keywords: Sean Silverthorne

29 Sep 2021
Research & Ideas

For Entrepreneurs, Blown Deadlines Can Crush Big Ideas

That's just human nature." That leads to a “cascading effect” that is difficult for most people to anticipate, much like the way that the public was surprised by the speed with which COVID-19 spread in early 2020, Peterson says. “Consider... View Details

Keywords: by Rachel Layne

March 2023
Teaching Note

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

Teaching Note for HBS Case No. 123-069. On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth... View Details

Citation

Purchase

July 2021 (Revised October 2021)
Case

Trouble at Basecamp: Managing Politics, Polarization, and Conflict in the Workplace (A)

By: Nour Kteily, Deepak Malhotra and David Lane

As founders of the software company Basecamp, Jason Fried and David H. Hansson were used to being the subjects of social media attention. Both maintained active and dedicated Twitter followings for their unique perspectives on management and life. But on April 26,... View Details

Citation

Educators

Purchase

September 2020
Case

Uber at a Crossroads (2017)

By: Ramon Casadesus-Masanell and Karen Elterman

This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its... View Details

Citation

Educators

Purchase

24 Jun 2021
Blog Post

Celebrating the Past, Crafting the Future Part 2: The First HBS/HKS Class

Soo Current role: Chief People Officer, Stitch Fix Jevan Soo came to HBS and HKS with a goal of using his degree to build a career in human capital. As the Chief People Officer at Stitch Fix, a company with over 8,000 employees, he is... View Details

2012
Book

The Culture Cycle: How to Shape the Unseen Force That Transforms Performance

By: James Heskett

The contribution of culture to organizational performance is both substantial and quantifiable. This book presents the results of field research that demonstrates how an effective culture can account for up to half of the differential in performance between... View Details

Keywords: Customer Focus and Relationships; Learning; Framework; Policy; Retention; Books; Analytics and Data Science; Innovation and Invention; Management Practices and Processes; Organizational Culture; Performance Expectations; Research

Citation

Find at Harvard

Purchase

June 2020
Case

RBC: Transforming Transformation (A)

By: Ethan Bernstein, Francesca Gino and Aldo Sesia

In 2017, the Royal Bank of Canada (RBC), a Canadian financial icon, mandated a swat team of “enablers of collaboration” (their job description) to support the personal and commercial bank in the enterprise-wide RBC Cultural Transformation initiative. Historically,... View Details

Keywords: Service Delivery; Information Technology; Transformation; Change Management; Collaborative Innovation and Invention; Innovation and Management; Decision Making; Human Resources; Management Systems; Organizational Design; Organizational Structure; Groups and Teams; Management Teams; Banking Industry; Financial Services Industry; Canada

Citation

Educators

Purchase

Web

Organizational Behavior Awards & Honors - Faculty & Research

Experiences Stick” (Fall 2019). Boris Groysberg : Named a Top 100 HR Tech Influencer by Human Resource Executive and the HR Technology Conference in 2019. Ranjay Gulati : Finalist for the 2019 Strategic... View Details

24 May 2017
News

Ilene H. Lang, MBA 1973

was the best in the country: Radcliffe. “I was a feminist early on,” says Lang, whose life’s work includes building a picture-framing store and a photo business, blazing a trail as a high-tech leader, raising three children, and advocating for women. Lang entered the... View Details

Keywords: Susan Young

2023
Working Paper

Virtual Water Coolers: A Field Experiment on the Role of Virtual Interactions on Organizational Newcomer Performance

By: Prithwiraj Choudhury, Jacqueline N. Lane and Iavor Bojinov

Designing management practices to better onboard organizational newcomers working remotely is a key priority for firms. We report results from a randomized field experiment conducted at a large global firm that estimates the performance effects of different types of... View Details

Keywords: Remote Work; Virtual Water Coolers; Social Interactions; Careers; Field Experiment; Employees; Interpersonal Communication; Internet and the Web; Performance; Personal Development and Career

Citation

SSRN

Read Now

October 2001 (Revised October 2017)
Case

Store24 (A): Managing Employee Retention

By: Frances X. Frei and Dennis Campbell

Provides a retailing context in which employee retention strategies are explored through analyzing detailed store-level data. View Details

Keywords: Retention; Management Analysis, Tools, and Techniques; Analytics and Data Science; Strategy; Mathematical Methods; Retail Industry

Citation

Educators

Purchase

15 Dec 2015
First Look

December 15, 2015

This case investigates both micro and macro issues around strategic human capital development. First, it explores how Egon Zehnder, a leading global search and advisory firm, assesses talent in the firms for which it works. The case... View Details

Keywords: Carmen Nobel

November 2017
Teaching Note

Amazon.com, 2016

By: John R. Wells and Gabriel Ellsworth

Teaching Note for HBS No. 716-402. On January 28, 2016, Amazon announced record 2015 operating profits of $2.2 billion on $107 billion of sales, and the markets responded with cautious optimism. For years, founder and CEO Jeffrey Bezos had prioritized growth and... View Details

Citation

Purchase

02 Apr 2013
First Look

First Look: April 2

since the human genome sequence was completed-has changed the way we think about, study, and approach the development of novel therapies. However, these advances in knowledge have so far not been reflected in substantial medical progress... View Details

Keywords: Sean Silverthorne

Web

Business, Government & the International Economy Awards & Honors - Faculty & Research

Award for Excellence in Teaching. Gunnar Trumbull : Received the 2016 HBS Student Association Faculty Award for Outstanding Teaching in the Required Curriculum. 2015 Alberto F. Cavallo : Named Douglas Drane Career Development Chair in Information View Details

Web

Electricity - Business & Environment

from fossil fuel power stations. With significant cost declines in recent years, solar and wind have become cost competitive with fossil fuels in many places. In addition, hydropower, wave, geothermal, and biomass technologies have... View Details

May 2016
Case

The Inexorable Rise of Walmart? 1988—2016

By: John R. Wells and Gabriel Ellsworth

In October 2015, Walmart surprised investors by announcing that it expected flat sales growth for 2015 and growth of only 3% to 4% over the coming three years. Profits would also fall due to significant investments in people and technology. The company’s stock price... View Details