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Show Results For
- All HBS Web
(1,681)
- People (3)
- News (344)
- Research (1,169)
- Events (4)
- Multimedia (7)
- Faculty Publications (339)
- 05 May 2009
- First Look
First Look: May 5, 2009
predictably less likely to defect to a competitor if they are heavily reliant on self-service channels characterized by high switching costs. We demonstrate that when self-service usage promotes retention,... View Details
Keywords: Martha Lagace
- 01 Jun 2016
- News
Ears to the Ground
to $40,000 a year. That was a high bar. So Clark switched to a subscription model: ShotSpotter would eat the upfront cost, operate the system itself, and charge cities an annual $65,000 per square mile for... View Details
- 05 Jun 2019
- Research & Ideas
If Your Customers Don't Care What You Charge, What Should You Charge?
customers. Both established firms and new market entrants frequently use introductory offers to accumulate customers and then raise prices later on, assuming customers will choose to stay over the cost of View Details
- 01 Dec 2011
- What Do You Think?
Thinking Slow: An Argument for Bureaucracy?
ranging from overconfidence in planning to the defense of sunk costs and the failure to cut our losses in investments. Kahneman implies, among other things, that in selecting decision-makers we should look for those who know when to View Details
Keywords: by James Heskett
- 24 Aug 2017
- News
Unlocking Potential
professor for a father and an enthusiastic community volunteer for a mother, Anderson recalls that talk at the family dinner table often revolved around social problems such as the exploding US prison population, and how to fix them. After graduating from View Details
- 08 Jun 2023
- Blog Post
Koppert Cress: Macro Greenhouses, Microgreens
the high energy costs resulting from the Russia-Ukraine war. To enable this, Koppert Cress will begin using geothermal energy next year. Koppert Cress greenhouse. Image source: Rafaella Mazza Further... View Details
- 06 Jun 2023
- Blog Post
Van den Ende Rozen: Greenhouse Rose Production
growth. Three months ago, they replaced some lights with LEDs in their greenhouses with good results. Prior to the replacement, lighting consumed 12 megawatt-hours per day. The greenhouse shuts down all lights for approx. four hours per day because plants need rest.... View Details
- 24 Aug 2016
- Research & Ideas
Can Obamacare Be Saved?
to do in the past. Consumers need to think beyond just the monthly cost of their premiums and consider the trade-offs involved in their decisions, especially the risks and constraints of high deductibles and... View Details
- 01 Jun 2017
- News
Case Study: Something New
sold for $5,000 in a boutique might cost as little as $200 in labor and supplies. By working directly with the factories, Anomalie can produce a custom gown for about $1,200. In the first two months that it was open for business, Anomalie... View Details
Keywords: April White
- 16 Oct 2013
- Op-Ed
Response to Readers: Combating Climate Change with Nuclear Power and Fracking
so the plants have quickly returned to their original CO2 emissions. Other dual-fuel power plants will do the same flip quickly unless there is a carbon cost in place or a high capital View Details
- 04 Aug 2009
- First Look
First Look: August 4
switching to a business model with high inventory and long lead times. The company must consider what the change will mean for operations, risk, and measuring profitability. Purchase this case:... View Details
Keywords: Martha Lagace
- 24 Apr 2020
- Op-Ed
Lessons from the NFL: Virtual Hiring, Leadership, Building Teams and COVID-19
found no takers given injury concerns, their high asking price, and the supply of quality quarterbacks on the market. Given that cutting Newton would free up $19 million in space in salary cap terms and would View Details
- 01 Mar 2007
- News
Daniel Vasella
appreciated by seniors. We have approval rates of way over 70 percent. The costs of drugs in the program are lower than anticipated, and consumers are purchasing drugs at very high discounts. So I think the... View Details
- 19 Dec 2012
- Research & Ideas
Affordable Housing: Israel and the United States
bubble on the horizon. As in the United States, the high cost of housing can undermine economic competitiveness as young families move farther and farther out, spending more time and more money on housing.... View Details
- 29 Jul 2024
- News
Leading the Way
Illustration by Gisela Goppel When Michael Trejo (MBA 2013) was a freshman at Arizona State University (ASU) in 2005, he almost lost his full scholarship. “I just really lacked direction,” says Trejo. That’s when he joined ASU’s Hispanic Students Business Association... View Details
- 01 Sep 2006
- News
Redefining Health Care
high costs understandable. What Wennberg and others did was to show that U.S. health care also has severe quality problems. Indeed, there is every possible quality problem you can imagine: incorrect... View Details
- 19 Sep 2011
- Research & Ideas
Doomsday Coming for Catastrophic Risk Insurers?
reinsurance is so expensive is because the cost of capital is unfairly high. When reinsurers sell securities to raise money, buyers expect high returns, just like from any other equity investment, Froot... View Details
- 03 Jul 2012
- Research & Ideas
HBS Faculty on Supreme Court Health Care Ruling
are covered by employers or Medicaid. The healthy people in these insurance pools subsidize the costs of the sick. But many employers, weary of uncontrolled and unpredictable health care costs, will likely soon View Details
- 12 Jul 2006
- Research & Ideas
Competition the Cure for Healthcare
the puzzle for us in truly understanding the problem. We have known for a long time that U.S. healthcare is high cost. What everyone assumed was that U.S. healthcare was very high quality, which at least... View Details
- 09 Jun 2015
- First Look
First Look: June 9, 2015
the beneficial effect of cost transparency holds when firms spend more on "less desirable" costs relative to "more desirable" costs. Studies 5-6 show that the effect of View Details
Keywords: Sean Silverthorne