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Show Results For
- All HBS Web
(1,477)
- People (1)
- News (173)
- Research (1,183)
- Events (7)
- Multimedia (2)
- Faculty Publications (527)
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
centricity cannot be achieved by simply listening to customers about their experiences with Best Buy; the company has to commit to owning the customers' problems and working creatively to solve them. Faced with increased price View Details
- 18 Dec 2018
- First Look
New Research and Ideas, December 18, 2018
describe the enormous changes in the markets for therapies for rare diseases that have emerged over recent decades. The most prominent example is the fact that the profit-maximizing price of new orphan drugs appears to be greater today... View Details
Keywords: Dina Gerdeman
- 29 Mar 2016
- First Look
March 29, 2016
many industries. Extant papers largely assume that platforms dominate the pricing decision, whereas in practice, prices in business-to-business transactions are often determined by a bargaining process. We... View Details
Keywords: Sean Silverthorne
- May 1997 (Revised May 2004)
- Case
Precision Worldwide, Inc.
By: William J. Bruns Jr.
A competitor has developed and introduced a superior product that is less costly to manufacture. Precision Worldwide must decide whether to match the competitor's product, when to do so, and how to price, given that it holds a large inventory of its now inferior... View Details
Bruns, William J., Jr. "Precision Worldwide, Inc." Harvard Business School Case 197-103, May 1997. (Revised May 2004.)
- 04 Nov 2009
- What Do You Think?
What is the Role of Government Vis-à-Vis Capitalism?
which to compete for power in the other." Scott argues that past analyses by proponents of the Friedman school of economics fall short because they regard markets and pricing mechanisms as the means by which economies are to a large... View Details
Keywords: by Jim Heskett
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
no longer hurt American interests—its incidence would fall on Japanese, Korean, and Taiwanese manufacturers trying to sell into the highly competitive American market. Q: President Jimmy Carter ceded formal control. Why did our interest... View Details
- 28 Feb 2017
- First Look
First Look at New Research, February 28
success factors for managing business experiments at the “incubation moment,” which appear to improve the prospects of success. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=52307 forthcoming Strategy Science Repositioning and Cost-cutting: The... View Details
Keywords: Sean Silverthorne
- 21 Aug 2018
- First Look
New Research and Ideas, August 21, 2018
the incentives of brokers, and brokers price discriminate based on a consumer's level of sophistication. The model estimates indicate that costly search is a key friction in retail financial markets, but the... View Details
Keywords: Dina Gerdeman
- 17 Aug 2009
- Research & Ideas
Quantifying the Economic Impact of the Internet
brand or product Website (61 percent); paid bills (56 percent); watched a video clip (51 percent); used a price comparison site (50 percent); listened to an audio clip (44 percent ). “Social networks and the easy connections they... View Details
- 20 Sep 2022
- Research & Ideas
How Partisan Politics Play Out in American Boardrooms
Republican—are 3.2 percent more likely to leave their companies when they are “politically misaligned” with their colleagues. Shareholders collectively lose $238 million, on average, after their departure is announced, the research shows. When politically misaligned... View Details
Keywords: by Pamela Reynolds
- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
Edited by Margie Kelley Alumni Books You Got This! A Straightforward, No-Nonsense Playbook for Crushing 130+ Workplace Challenges By Heidi Abelli (MBA 1993) Palmetto Publishing Stepping into the corporate world can feel like navigating a labyrinth, especially when... View Details
- 12 Oct 2022
- Blog Post
11 Stories from HBS PRIDE for National Coming Out Day
decided that it’s a price worth paying, and came out in front of my family and friends. I allowed myself to continue and live my life truly, not just for seven days. A few years after the shooting, I returned to that same center as a... View Details
- Web
Historical Data & Sources - Business History
recorded as Soviet Union Download Data Set in Excel Median US Home Prices Unadjusted United States Census Bureau, Decennial Census, various years Download Data Set in Excel Merchant Shipping Tonnage G. Harlaftis, A History of Greek-Owned... View Details
- Web
Technology & Operations Management Awards & Honors - Faculty & Research
Ferreira : Finalist in the 2021 Manufacturing & Service Operations Management Society (MSOM) Practice Based Research Competition with Emily Mower for "Demand Learning and Pricing for Varying Assortments."... View Details
- February 2017
- Supplement
JCDecaux, 2016: Global Leader ... Again
By: John R. Wells and Gabriel Ellsworth
In 2016, JCDecaux was number one in the world in outdoor advertising. This was a far cry from the situation in 2003; at that time, JCDecaux had been unseated by Clear Channel from the number-one spot that it had held for decades, and it was fighting for second place... View Details
Keywords: JCDecaux; Clear Channel Outdoor; OUTFRONT Media; Lamar Advertising Company; Jean-François Decaux; Jean-Charles Decaux; Outdoor Advertising; Street Furniture; Airports; Billboards; Bicycles; Digital Devices; Digital Marketing; Bidding; Advertising; Advertising Campaigns; Acquisition; Mergers and Acquisitions; Business Growth and Maturation; Business Model; Business Organization; Family Business; For-Profit Firms; Joint Ventures; Design; Price; Profit; Revenue; Geographic Location; Geographic Scope; Global Range; Globalization; Global Strategy; Globalized Firms and Management; Multinational Firms and Management; Globalized Markets and Industries; Government Legislation; Business History; Human Resources; Laws and Statutes; Business or Company Management; Goals and Objectives; Growth and Development Strategy; Growth Management; Marketing; Brands and Branding; Marketing Channels; Marketing Strategy; Product Marketing; Demand and Consumers; Supply and Industry; Operations; Distribution; Infrastructure; Logistics; Product; Product Design; Production; Organizational Structure; Property; Public Ownership; Renting or Rental; Problems and Challenges; Business and Community Relations; Business and Government Relations; Family and Family Relationships; Sales; Situation or Environment; Luxury; Strategy; Business Strategy; Commercialization; Competition; Competitive Advantage; Competitive Strategy; Consolidation; Corporate Strategy; Customization and Personalization; Expansion; Segmentation; Mobile Technology; Wireless Technology; Air Transportation; Bicycle Transportation; Rail Transportation; Transportation Networks; Advertising Industry; France; Paris
Wells, John R., and Gabriel Ellsworth. "JCDecaux, 2016: Global Leader ... Again." Harvard Business School Supplement 717-441, February 2017.
- 06 Sep 2004
- Research & Ideas
The Innovator’s Battle Plan
end—which typically entails focusing on smaller numbers of customers who are willing to pay high prices for the most advanced products and services—really wasn't a competitive option. Because AT&T cared... View Details
- 11 Apr 2023
- Blog Post
BTG Bioliquids: Creating Fast Pyrolysis Bio-Oil from Biomass Residue Streams
that provided subsidies for low-carbon production, and by the Netherlands adopting the EU’s revised Renewable Energy Directive (RED II), which established regulatory targets for clean transport fuels. Interestingly, the breakeven carbon View Details
- 07 May 2014
- What Do You Think?
How Should Wealth Be Redistributed?
diagnoses. Others advocated tax and non-tax solutions. The case against hasty change was made by Dave: "Market based capitalism is the greatest driving force of prosperity in the world today, but if we forget this and marginalize it through income redistribution,... View Details
Keywords: by James Heskett
- 02 Sep 2014
- First Look
First Look: September 2
legacy labor and health care costs-is seriously incomplete and that GM's share collapsed for many of the same reasons that many of the other highly successful American firms of the 50s, 60s, and 70s were forced from the market, including a failure to understand the... View Details
Keywords: Sean Silverthorne
- 15 Feb 2011
- First Look
First Look: Feb. 15
incomplete contracts model of vertical integration choices into a standard perfectly competitive international trade framework. Integration decisions are driven by a trade-off between the pecuniary benefits of coordinating production... View Details
Keywords: Sean Silverthorne