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All HBS Web
(1,614)
- News (255)
- Research (963)
- Events (14)
- Multimedia (24)
- Faculty Publications (557)
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- 12 Feb 2019
- First Look
New Research and Ideas, February 12, 2019
consequences that come from brokerage—occupying a bridging position between disconnected others in a network. By contrast, emerging models underscore social interactions and focus on brokering—the behavioral processes through which View Details
Keywords:
Dina Gerdeman
- August 2002 (Revised January 2003)
- Case
Siebel Systems: Anatomy of a Sale, Part 1
By: John A. Deighton and Das Narayandas
How does a $2 million software sale happen? This case traces efforts by Siebel Systems to sell lead management software to discount broker Quick & Reilly. The buying process is mapped out over four years. Covers in detail the last six months—from Siebel's initial...
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Keywords:
Leadership;
Management Analysis, Tools, and Techniques;
Marketing Strategy;
Consumer Behavior;
Organizational Structure;
Behavior;
Competition;
Applications and Software;
Technology Industry
Deighton, John A., and Das Narayandas. "Siebel Systems: Anatomy of a Sale, Part 1." Harvard Business School Case 503-021, August 2002. (Revised January 2003.) (request a courtesy copy.)
- 06 Oct 2015
- First Look
October 6, 2015
technology and improved digital communication have been explored in a variety of contexts, the impact on economic activity—from consumer and entrepreneurial behavior to the ways in which governments determine policy—is less well...
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Sean Silverthorne
- 30 Jun 2009
- First Look
First Look: June 30
and Drew Westen Publication:Research in Organizational Behavior (forthcoming) Abstract Our goal is to integrate the construct of implicit affect—affective processes activated or processed outside of...
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Martha Lagace
- September 2019 (Revised December 2022)
- Supplement
Cooking Down a Storm: Changing Culture at Pasta Serafina (B)
The case complements Pasta Serafina (A) by describing the aftermath of a town hall meeting in which management had publicly denounced the absenteeism problem and challenged the employees to find a solution. In spite of the initial mistrust against management, the fear...
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Keywords:
Absenteeism;
Employees;
Behavior;
Organizational Culture;
Organizational Change and Adaptation;
Employee Relationship Management;
Problems and Challenges;
Decision Making;
Performance Evaluation
Gallani, Susanna, Francesca Gino, and Raffaella Sadun. "Cooking Down a Storm: Changing Culture at Pasta Serafina (B)." Harvard Business School Supplement 120-014, September 2019. (Revised December 2022.)
- September 2019 (Revised December 2022)
- Case
Cooking Down a Storm: Changing Culture at Pasta Serafina (A)
Plant management at Pasta Serafina, a pasta producer in the south of Italy, is struggling to contain employee absenteeism. While the misbehavior is concentrated in a minority of the workers, its effects impact not only the plant’s performance, but also the climate and...
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Keywords:
Absenteeism;
Moral Hazard;
Employees;
Behavior;
Problems and Challenges;
Organizational Culture;
Organizational Change and Adaptation;
Employee Relationship Management;
Performance Productivity;
Decision Making
Gallani, Susanna, Francesca Gino, and Raffaella Sadun. "Cooking Down a Storm: Changing Culture at Pasta Serafina (A)." Harvard Business School Case 120-013, September 2019. (Revised December 2022.)
- January 2009 (Revised November 2009)
- Background Note
Adult Life Stages
By: John A. Davis
This note describes basic concepts of adult life stage theory and summarizes Daniel Levinson's research findings on the adult development of men and women.
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Keywords:
Transition;
Motivation and Incentives;
Behavior;
Personal Development and Career;
Organizational Culture;
Gender
Davis, John A. "Adult Life Stages." Harvard Business School Background Note 809-097, January 2009. (Revised November 2009.)
- September 2006 (Revised October 2007)
- Case
BT Plc: The Broadband Revolution (A)
By: Michael L. Tushman, David Kiron and Adam M. Kleinbaum
In early 2003, CEO Ben Verwaayen and Chief Broadband Officer Alison Ritchie of BT Plc. are trying to transform the former British Telecom from a stodgy telephone company into a 21st century broadband company. Their efforts to focus the firm on broadband issues within...
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Keywords:
Transformation;
Innovation and Management;
Management Teams;
Organizational Change and Adaptation;
Organizational Culture;
Behavior;
Telecommunications Industry;
United Kingdom
Tushman, Michael L., David Kiron, and Adam M. Kleinbaum. "BT Plc: The Broadband Revolution (A)." Harvard Business School Case 407-001, September 2006. (Revised October 2007.)
- 02 Oct 2018
- First Look
New Research and Ideas, October 2, 2018
forthcoming Annual Review of Economics History, Micro Data and Endogenous Growth By: Akcigit, Ufuk, and Tom Nicholas Abstract—Economic growth is concerned with long-run changes, and as a result historical data should be especially...
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Keywords:
Dina Gerdeman
- 11 Aug 2009
- First Look
First Look: August 11, 2009
delayed price discovery). This isolates a setting wherein observed strategic trading behavior more likely reflects insiders' private information regarding goodwill, as opposed to other (non-goodwill related) economic performance. Overall,...
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Keywords:
Martha Lagace
- 08 Nov 2011
- First Look
First Look: Nov. 8
Dynamics of Warmth and Competence Judgments, and Their Outcomes in Organizations Authors:Amy J.C. Cuddy, Peter Glick, and Anna Beninger Publication:Research in Organizational Behavior (forthcoming) Abstract...
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Keywords:
Sean Silverthorne
- 06 Jun 2005
- Research & Ideas
Don’t Listen to “Yes”
organizational culture and identify its barriers to decision making? A: Indecision can cripple an organization, and it comes in several different forms. Lou Gerstner coined the phrase "culture of no" to describe the situation he...
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by Martha Lagace
- 03 Oct 2018
- What Do You Think?
How Should Managers Deal with the Challenges of Building an Inclusive Workplace?
quotas Instead, I favor an individualized approach where the organization names diversity and inclusion as values and then individuals are evaluated based on their words and behavior rather than on numbers.” Frances Pratt suggested that,...
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by James Heskett
- 21 Sep 2010
- First Look
First Look: September 21, 2010
organizational behavior literatures predict that when it is difficult to align incentives by contracting on output, aligning preferences via employee selection may provide a useful alternative. This study...
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Keywords:
Sean Silverthorne
- February 1991 (Revised July 1993)
- Case
Cultural Change at Nissan Motors
By: John P. Kotter
Depicts the reformation of Nissan Motor Co.'s corporate culture and the company's subsequent turnaround in market share and profits. In 1985, Yutaka Kume became president of Nissan and thereafter, he continually emphasized the need for internal change throughout the...
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Keywords:
Organizational Change and Adaptation;
Organizational Culture;
Leadership;
Behavior;
Governing Rules, Regulations, and Reforms;
Change Management;
Management;
Auto Industry;
Manufacturing Industry
Kotter, John P. "Cultural Change at Nissan Motors." Harvard Business School Case 491-079, February 1991. (Revised July 1993.)
- 22 Mar 2011
- First Look
First Look: March 22
and Creative Sparks: Enhancing Individual Creativity through Conflict and Integration Authors:E. Miron-Spektor, F. Gino, and L. Argote Publication:Enhancing Individual Creativity through Conflict and Integration." Organizational...
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Keywords:
Sean Silverthorne
- 02 Sep 2002
- Research & Ideas
Foreign Multinationals in the U.S.: A Rocky Road
crossed the American border.HBS Working Knowledge: As you and Lina Gálvez-Muñoz write in the first chapter of your new book, the word "multinational" usually conjures up images of American firms. You have chosen to focus on foreign firms in the United States...
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by Sarah Jane Johnston & Martha Lagace
- 08 Aug 2006
- First Look
First Look: August 8, 2006
the predictive value of a theory can be measured in terms of how many pairs of experimental subjects you would have to observe playing a previously unexamined game before the mean of the experimental observations would provide a better prediction than the theory about...
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Keywords:
Sean Silverthorne
- 13 Dec 2010
- Research & Ideas
Managing the Support Staff Identity Crisis
Last year, Harvard Business School professor Ranjay Gulati met with the marketing department of a large American corporation and posed a seemingly simple question: What do marketing people actually do? "I got this nervous laughter," says Gulati, an expert on...
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by Carmen Nobel
- 11 Jan 2000
- Lessons from the Classroom
New Game, New Rules: Developing Managers for a Competitive World
corporate management, and how PGL helps executives address these critical issues. Q: How are fundamental changes occurring in the global business environment driving change at the organizational level? A: These are turbulent times for...
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by Staff