High Switching Costs - Publications - Faculty & Research

06 Aug 2012
Research & Ideas

Strategic Intelligence: Adapt or Die

the late 1980s, Best Buy decided to introduce a new deep-discount business model that eliminated a lot of labor costs and storage space. For the next 10 years, Circuit City ignored this despite the fact that it gave Best Buy a 10 percent... View Details

Keywords: by Michael Blanding

29 Aug 2005
Research & Ideas

How Organizations Create Social Value

the colloquium is to help leaders in businesses and society create social value for their communities, while in parallel strengthening their organizations. The study centered on forty organizations—twenty NGOs (non-governmental organizations) and twenty... View Details

Keywords: by Manda Salls

15 Oct 2007
Research & Ideas

Businesses Beware: The World Is Not Flat

administrative/political (laws, trading blocs, colonial ties, currency, etc.), geographic (physical distance, lack of land border, time zones, climates, etc.), and economic (income levels, cost of natural resources, financial resources,... View Details

Keywords: by Martha Lagace

29 Jan 2021
Op-Ed

How Influencers, Celebrities, and FOMO Can Win Over Vaccine Skeptics

vaccination are much greater than those for high technology products. Delays to getting shots in arms can reduce the odds of reaching global herd immunity, reinforce safety and health concerns across countries, and slow down the world’s... View Details

Keywords: by Rohit Deshpandé, Ofer Mintz, and Imran S. Currim

12 Nov 2018
Blog Post

Student Portraits - Armed Forces Alumni Association

became friends with people of other places, cultures, beliefs, and value systems which taught me not only tolerance and respect, but also appreciation for what friendship and family really mean. Enduring sacrifice and long absences has taught me the View Details

01 Feb 2002
News

It's academic. (Not!)

her move from Bursa, Turkey, to play in a more competitive volleyball league in Istanbul. There was a trade-off, however: The athletics were great, but her new high school was not. "I was frustrated that I couldn't get a good academic... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

20 Feb 2017
Research & Ideas

Having No Life is the New Aspirational Lifestyle

were even starker than the previous experiment. On a scale of 1 to 7, participants ranked busy Daniel more than twice as high on an aggregate measure of wealth and social status as they ranked leisurely Daniel, 5.44 to 2.55. They also... View Details

Keywords: by Michael Blanding

Web

2024 Reunion Presentations - Alumni

focus on entrepreneurial actors trying to deliver better health and education outcomes at a lower cost and requiring less time to more people. He also will discuss the role of ventures in addressing climate change. Some of the... View Details

14 Jul 2020
Research & Ideas

Restarting Under Uncertainty: Managerial Experiences from Around the World

not an option, this process helped companies share implementation costs and leverage each other’s competencies to discover new ways of doing things. Some companies took more extreme measures to support their ecosystem, for example... View Details

Keywords: by Raffaella Sadun, Andrea Bertoni, Alexia Delfino, Giovanni Fassio, and Mariapaola Testa

03 May 2010
Research & Ideas

What Is the Future of MBA Education?

changed, and with it the security that used to come almost automatically with an MBA degree. [ ] High-paying jobs are no longer guaranteed to graduates, and the opportunity costs of two years of training—especially for those who still... View Details

Keywords: by Martha Lagace; Education

02 Jul 2013
First Look

First Look: July 2

the more concentrated the legislator's interest in the industry, the more informative are her votes for future returns. Publisher's link: http://www.people.hbs.edu/lcohen/pdffiles/dimalcoII.pdf 2006 pub Friends in High Places By: Cohen,... View Details

Keywords: Anna Secino

01 Mar 2018
News

Every Trick in the Book

Haft himself, then head of the company, sat amid a pile of hardcover books. “Books cost too much, so I opened Crown Books,” he said to the camera. “Now you’ll never have to pay full price again.” Haft was right. Together, Waldenbooks, B.... View Details

Keywords: April White

19 Sep 2016
Research & Ideas

Why Isn't Business Research More Relevant to Business Practitioners?

manufacturing and engineering firm, before pursuing a full-time career in academia.) That all takes time, of course, but Toffel argues that it’s time well spent. “Given the substantial time we already invest in any research project, a few days of due diligence does not... View Details

Keywords: by Carmen Nobel; Education

Research Summary

The Institutional Foundations of Lending: Indirect Regulation and State-Building

The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take... View Details

Profile

Kyle Schultz

Kyle Schultz (MBA 2004) works with a software company that is developing ways to notify patients about the costs of their health care procedures and the ways insurance can be applied. View Details

Keywords: Health Care; Technology

08 Sep 2003
Research & Ideas

A Bold Proposal for Investment Reform

critical look at companies' financial statements. Stock exchanges could fund the cost of audits through a modest transactions charge. Q: In your article you argue that the availability of high quality... View Details

Keywords: by Ann Cullen; Financial Services

27 Sep 2024
Research & Ideas

Charting 'Cheapflation': How Budget Brands Got So Pricey

Surging inflation drove many consumers to cheaper brands or lower-quality products, but new data suggests that switching might not have saved them as much as they might have expected. During the most recent period of View Details

Keywords: by Ana Elena Azpúrua

05 Aug 2002
Research & Ideas

Five questions for Regina E. Herzlinger

businesses see consumer-driven health care as a way of relieving high costs and employee discontent, while providers see it as a way of relieving themselves from the strictures of managed care. But the... View Details