Publications

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07 Mar 2016
HBS Seminar

Scott Stern, MIT Sloan School of Management

15 May 2017
Sharpening Your Skills

The Promises and Limitations of Big Data

Source: peterhowell Although many people claim we have entered the era of big data, research firms tell us that most collected information is never used. It sits uncleaned, unanalyzed, unused in databases. But when data analytics is used... View Details

Keywords: by Sean Silverthorne; Financial Services; Utilities; Public Administration; Health

01 Sep 2023
News

The Exchange: Where Ethics Meet Economics

and analytics with sound managerial judgment. If you look at the settings in which Max and I have been involved, it’s not that organizations weren’t using data; they were. But the economics and behavioral science tool kit can help... View Details

Keywords: Jen McFarland Flint; Data Processing, Hosting, and Related Services; Information

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

patients alike will be able to track and share air quality analytics in a very democratized way from their handheld sensors connected to their mobile phones and organized and served up by third-party rating databases like the future... View Details

Keywords: by Dina Gerdeman

Web

2022 Reunion Presentations - Alumni

explore the ways in which modern analytics can improve organizational decisions, as well as barriers to data-driven decisions - and strategies leaders can implement to overcome these barriers. Climate Adaptation: How Investors Think About... View Details

February 2020 (Revised April 2021)
Case

StockX: The Stock Market of Things

By: Chiara Farronato, John J. Horton, Annelena Lobb and Julia Kelley

Founded in 2015 by Dan Gilbert, Josh Luber, and Greg Schwartz, StockX was an online platform where users could buy and sell unworn luxury and limited-edition sneakers. Sneaker resale prices often fluctuated over time based on supply and demand, creating a robust... View Details

25 Apr 2007
Research & Ideas

Feeling Stuck? Getting Past Impasse

experience. In the fourth phase we begin to listen better and to be open to a new type of information. We are pushed to the edge of our concrete, more purely analytic ways of understanding, and we begin to appreciate complexity and... View Details

Keywords: by Martha Lagace

22 Aug 2005
Research & Ideas

The Hard Work of Failure Analysis

defensive or difficult. By contrast, a few highly learning-oriented consultants were able to engage in discussion and analysis that involved raising questions about how they themselves contributed to the problem. In these analytic... View Details

Keywords: by Amy Edmondson & Mark D. Cannon

October 2001 (Revised October 2017)
Case

Store24 (A): Managing Employee Retention

By: Frances X. Frei and Dennis Campbell

Provides a retailing context in which employee retention strategies are explored through analyzing detailed store-level data. View Details

Keywords: Retention; Management Analysis, Tools, and Techniques; Analytics and Data Science; Strategy; Mathematical Methods; Retail Industry

Teaching

Overview

By: Regina E. Herzlinger

Course Requirements

Students are required to prepare a business plan, which employs the framework of this course, to explore an entrepreneurial opportunity in health care, and to evaluate their classmates' plans.

Career Focus

For... View Details

Web

Online Business Courses for Organizations | HBS Online

Certificate of Specialization . We also offer the Credential of Readiness (CORe) . Our CORe program combines three courses— Business Analytics , Economics for Managers , and Financial Accounting —with a final exam to equip your company’s... View Details

May 2013
Case

Launching Krispy Natural: Cracking the Product Management Code

By: Frank V. Cespedes and Heather Beckham

Pemberton Products is a U.S. market leader in the cookie and bakery snacks segment of the sweet snack market. Looking to expand into the salty snack market, the company acquires Krispy Inc., a maker of salty snack crackers located in the southeastern U.S. To compete... View Details

Keywords: Analytics and Data Science; Competition; Organizational Culture; Management Teams; Brands and Branding; Expansion; Marketing Strategy; Product Launch; Acquisition; Food and Beverage Industry; Ohio; United States

January 2014 (Revised January 2017)
Case

Nivea (A)

By: Karim R. Lakhani, Johann Fuller, Volker Bilgram and Greta Friar

The case describes the efforts of Beiersdorf, a worldwide leader in the cosmetics and skin care industries, to generate and commercialize new R&D through open innovation using external crowds and "netnographic" analysis. Beiersdorf, best known for its consumer brand... View Details

Keywords: Innovation; Innovation Management; Crowdsourcing; Big Data; Innovation Strategy; Innovation and Management; Knowledge Management; Knowledge Sharing; Research and Development; Social and Collaborative Networks; Collaborative Innovation and Invention; Analytics and Data Science; Beauty and Cosmetics Industry; Consumer Products Industry