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All HBS Web
(1,729)
- People (4)
- News (396)
- Research (951)
- Events (9)
- Multimedia (21)
- Faculty Publications (458)
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- 15 Feb 2000
- Lessons from the Classroom
Delivering Information Services: A 30-Year Perspective
by surprise with the success of Amazon.com. As a result, they found themselves in what I term "strategic jeopardy"; that is, they literally were forced into scrambling to protect their market share. If you're not alert to the technology View Details
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by Staff
- 03 Jan 2019
- Research & Ideas
Everyone Knows Innovation is Essential to Business Success—Except Board Directors
to find that they were now competing with Amazon.” Reversing the trend What should boards do to improve their focus on innovation? Making that strategic change starts with a frank analysis of the skills and expertise that may be lacking...
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by Michael Blanding
- 19 Nov 2013
- First Look
First Look: November 19
for this trend is that citizens may be unaware of both the services provided by government and the impact of those services on their lives. In an experiment, Boston-area residents interacted with a website that visualizes both service...
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Sean Silverthorne
- 24 Nov 2009
- First Look
First Look: Nov. 24
trends in cost behavior. First, when revenues are growing, "indirect" costs related to sales, distribution, marketing, personnel, technology, and occupancy are far from fixed in this industry. In some cases they are...
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Martha Lagace
- 24 Nov 2008
- Research & Ideas
Harvard Business School Discusses Future of the MBA
in large and small groups. They wrote case studies on MBA programs at Chicago, INSEAD, Stanford, Yale, and HBS, plus a case on the Center for Creative Leadership (all are available from Harvard Business Publishing); collected data on aggregate View Details
- 17 Dec 2020
- Research & Ideas
The 10 Most Popular Stories of 2020
about the most interesting business trends of the year, and your predictions for 2021. Top 10 most popular stories Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk Ken Frazier, one of only four...
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by Dina Gerdeman
- 30 Jan 2017
- Research & Ideas
Vanguard, Trian And The Problem With 'Passive' Index Funds
questions about the future of dispersed ownership and the separation between management and ownership,” says Viceira. “The way we answer these questions may literally determine the future of capitalism.” Related Reading: Why Millennials Flock to Fintech for Personal...
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- 12 Jul 2011
- First Look
First Look: July 12
proximity to headquarters and corporate siblings are associated with superior performance trends following information disclosure. We also find that regional density moderates effect of establishment size on performance improvement. We...
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Carmen Nobel
- 27 Apr 2010
- First Look
First Look: April 27
far more attention. In this compelling and authoritative new book, the authors document a rising chorus of concerns about business schools gleaned from extensive interviews with deans and executives as well as from a detailed analysis of current curricula and emerging...
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Martha Lagace
- 16 Jun 2009
- First Look
First Look: June 16
Purchase this case: http://hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=309034 Enel: Power, Russia, and Global Markets Harvard Business School Case 709-046 Although the global trend toward liberalization of electric utilities...
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Martha Lagace
- 22 Apr 2020
- Research Event
How Investors Are Sizing Up Climate Change’s Risks—and Opportunities
Until a few years ago, climate change’s potential impact seemed abstract for many investors. Now, as sea levels rise, hurricanes intensify, and droughts threaten food supplies, many investors are confronting its financial realities. But it’s not a simple calculation....
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- 27 Jul 2011
- Research & Ideas
Customer Loyalty Programs That Work
"It's about going back to the basic roots and origins of retailing," says Alvarez. "Talk to the customer, listen, find out what they want, and get it for them. "When you combine this with a keen understanding of trends...
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- 18 Jul 2005
- Research & Ideas
Time to Rethink the Corporate Tax System?
calculations also indicate that book-tax conformity could reduce tax rates considerably, as a 15 percent tax on book-pretax profits (just for public companies) would provide the same amount of corporate tax revenues being collected today. Most radically, these View Details
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by Ann Cullen
- 25 Oct 2017
- Research & Ideas
Will Machine Learning Make You a Better Manager?
other according to a person’s mood. “The really hot topic in the field is sentiment analysis,” says Teodorescu. In fact, it’s become increasingly common for companies to monitor their brand image through what customers say about them online—looking for View Details
- 22 Sep 2003
- Research & Ideas
When Protestors Knock at Your Door
As globalization trends increase, so does the ability of non-governmental organizations such as Greenpeace, Oxfam International, and the World Wildlife Fund to shape public and corporate policy on everything from human rights to labor...
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by Cynthia Churchwell
- 05 Feb 2001
- What Do You Think?
Do MBA Programs Face “The Innovator’s Dilemma”?
Summing Up The verdict of those responding to the column on the threat of the "disruptive technology" represented by online distance learning for in-class, onsite MBA programs is in. In your opinion, the trend represents an...
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by James Heskett
- 12 Nov 2013
- First Look
First Look: November 12
product range and a broad customer base. Kvadrat's internal organization had grown and transformed to support this larger business. Now Kvadrat's management team was focused on a number of key initiatives: expansion into Asia, improved sales View Details
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Sean Silverthorne
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
spread throughout the organization. Aisner: What do you see as the future of the service sector, and how can organizations stay ahead of the curve? Sasser: We admit that we really don’t know what the future holds beyond the current trends...
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- 21 Nov 2005
- Research & Ideas
The Geography of Corporate Giving
will illustrate the need to geographically diversify social spending. I want to point out also that this may have social implications that have not yet been systematically explored. Given the continuing trends in large-scale mergers and...
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by Sean Silverthorne
- 29 Sep 2009
- First Look
First Look: September 29
http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1471435 Systemic Risk and the Refinancing Ratchet Effect Authors:Amir E. Khandani, Andrew W. Lo, and Robert C. Merton Abstract The confluence of three trends in the U.S. residential...
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Martha Lagace