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-
All HBS Web
(923)
- People (1)
- News (119)
- Research (709)
- Events (2)
- Multimedia (1)
- Faculty Publications (649)
- May 2018
- Teaching Note
AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century
By: Daniel P. Gross and William R. Kerr
Teaching Note for HBS No. 718-486.
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Keywords:
AT&T;
Bell Telephone;
Phone Lines;
Phone Operators;
Mechanical Switching;
Layoffs;
Technological Change;
Transition;
History;
Innovation and Invention;
Technological Innovation;
Information Technology;
Disruption;
Change Management;
Telecommunications Industry;
Telecommunications Industry;
United States
- February 2018 (Revised August 2018)
- Case
KT Corporation in the New Energy Market
By: Forest L. Reinhardt and Dawn H. Lau
Keywords:
South Korea;
Korea Telecom;
Energy Markets;
Chang-Gyu Hwang;
KT;
Energy;
Telecommunications Industry;
Telecommunications Industry;
South Korea;
Korean Peninsula
Reinhardt, Forest L., and Dawn H. Lau. "KT Corporation in the New Energy Market." Harvard Business School Case 718-051, February 2018. (Revised August 2018.)
- September 2012 (Revised May 2015)
- Case
Philips-Visicu
By: Regina E. Herzlinger, Natalie Kindred and Sara M. McKinley
Would the advent of global payment models and ACOs create sufficient demand for a telemedicine offering covering the care continuum, from hospitals to the home? This was the decision facing Royal Philips Electronics (Philips), the Netherlands-based producer of...
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Keywords:
Health Care;
Philips;
Visicu;
Telemedicine;
eICU;
Accountable Care Organization;
ACO;
Bundled Payment;
Hospital To Home;
Patient Monitoring Devices;
Home Health Care;
Health Care and Treatment;
Communication Technology;
Quality;
Safety;
Performance Productivity;
Performance Capacity;
Performance Efficiency;
Consumer Behavior;
Emerging Markets;
Telecommunications Industry;
Telecommunications Industry;
Netherlands
Herzlinger, Regina E., Natalie Kindred, and Sara M. McKinley. "Philips-Visicu." Harvard Business School Case 313-015, September 2012. (Revised May 2015.) (As companion reading for this case, see Regina E. Herzlinger and Charles Huang, "Note on Bundled Payment in Health Care," HBS No. 312-032 (Boston: Harvard Business Publishing, 2012).)
- May 2011 (Revised May 2011)
- Case
Nokia: The Burning Platform
By: Juan Alcacer, Tarun Khanna and Mary Furey
Overview on the state of Nokia since the “Emerging Nokia?” case was written.
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Keywords:
Business Strategy;
Corporate Strategy;
Competitive Advantage;
Marketing Strategy;
Emerging Markets;
Network Effects;
Telecommunications Industry;
Telecommunications Industry
Alcacer, Juan, Tarun Khanna, and Mary Furey. "Nokia: The Burning Platform." Harvard Business School Case 711-514, May 2011. (Revised May 2011.)
- July 2010
- Supplement
AdMob (B)
By: Mikolaj Jan Piskorski and David Chen
CEO is deciding between international expansion and increasing the number of publishers to strengthen the company's advantage in the mobile advertising industry. AdMob displayed advertising on global devices, and powered 6,000 websites and 1,000 applications, and...
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Keywords:
Advertising;
Capital;
Global Strategy;
Resource Allocation;
Product Positioning;
Competitive Strategy;
Expansion;
Mobile Technology;
Telecommunications Industry;
Telecommunications Industry
Piskorski, Mikolaj Jan, and David Chen. "AdMob (B)." Harvard Business School Supplement 711-407, July 2010.
- July 2010 (Revised September 2023)
- Case
Werner von Siemens and the Electric Telegraph
By: Geoffrey Jones and Bjoern von Siemens
This case describes the nineteenth century founding by Werner Siemens of the Siemens electrical business in Germany. Werner's dual role as inventor and entrepreneur is explored as he created one of the world's first multinational enterprises, whose growth initially...
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Keywords:
Business Organization;
Family Business;
Entrepreneurship;
Multinational Firms and Management;
Business History;
Growth and Development Strategy;
Telecommunications Industry;
Telecommunications Industry;
Germany
Jones, Geoffrey, and Bjoern von Siemens. "Werner von Siemens and the Electric Telegraph." Harvard Business School Case 811-004, July 2010. (Revised September 2023.)
- July 2005 (Revised March 2007)
- Case
Kansai Digital Phone: Zutto, Gaining Japanese Loyalty
By: Francisco de Asis Martinez-Jerez and James Robert Dillon
Ted Katagi, marketing strategy manager of Kansai Digital Phone (KDP), utilizes customer lifetime value as a key metric to prioritize initiatives in an emergency plan to turn around the company. KDP is a regional phone company in Japan with less than stellar...
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Keywords:
Customer Relationship Management;
Customer Value and Value Chain;
Customer Satisfaction;
Telecommunications Industry;
Telecommunications Industry;
Japan;
United States
Martinez-Jerez, Francisco de Asis, and James Robert Dillon. "Kansai Digital Phone: Zutto, Gaining Japanese Loyalty." Harvard Business School Case 106-006, July 2005. (Revised March 2007.)
- December 2000 (Revised October 2007)
- Teaching Note
Tellme Networks, Inc. (TN)
By: Thomas R. Eisenmann and Nicole Tempest
Teaching Note for (9-801-319).
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- December 2000
- Teaching Note
Bell Atlantic and the Union City Schools (C1): Project Explore TN
By: Rosabeth M. Kanter and Ellen Pruyne
Teaching Note for (9-399-065).
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- October 2000 (Revised January 2001)
- Case
Polycom, Inc.: Visualizing Culture
By: Clayton M. Christensen
Polycom is a rapidly growing maker of video conferencing and teleconferencing equipment. Management is attempting to use "natural work groups" as an organizing mechanism, and to build into the culture implicit rules that will cause desired behaviors to be...
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Keywords:
Communication Technology;
Growth Management;
Organizational Design;
Groups and Teams;
Organizational Culture;
Telecommunications Industry;
Telecommunications Industry
Christensen, Clayton M. "Polycom, Inc.: Visualizing Culture." Harvard Business School Case 601-073, October 2000. (Revised January 2001.)
- May 2000 (Revised August 2001)
- Case
Telecom Italia Takeover (C)
By: Michael D. Watkins, James K. Sebenius and Ann Leamon
Supplements the (A) case.
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Watkins, Michael D., James K. Sebenius, and Ann Leamon. "Telecom Italia Takeover (C)." Harvard Business School Case 800-365, May 2000. (Revised August 2001.)
- October 1996 (Revised January 1997)
- Case
AT&T Resource Link: Revisioning the Managerial Workforce
Resource Link is an in-house temporary firm, supplying managers and technical workers to the 26 business units of AT&T on a contract basis. The challenge facing Resource Link is how to grow, since an increasing number of managers are eager to use variable workers to...
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Keywords:
Selection and Staffing;
Organizational Design;
Personal Development and Career;
Telecommunications Industry;
Telecommunications Industry
Bradach, Jeffrey L., and Nicole Sackley. "AT&T Resource Link: Revisioning the Managerial Workforce." Harvard Business School Case 497-004, October 1996. (Revised January 1997.)
- June 1995 (Revised November 1996)
- Case
Northern Telecom and Tong Guang Electronics (C): Future Challenges
By: Rosabeth M. Kanter and Pamela A. Yatsko
This case considers the future challenges facing the Northern Telecom joint venture in China with Tong Guang Electronics. Asks how well the start-up and transition have been managed and whether the right foundation has been laid for the future.
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Keywords:
Joint Ventures;
Growth Management;
Business Startups;
Change Management;
Transition;
Corporate Strategy;
Telecommunications Industry;
Telecommunications Industry;
Canada;
China
Kanter, Rosabeth M., and Pamela A. Yatsko. "Northern Telecom and Tong Guang Electronics (C): Future Challenges." Harvard Business School Case 395-084, June 1995. (Revised November 1996.)
- June 1991 (Revised December 1995)
- Teaching Note
Cooper Industries' Corporate Strategy (A) and (B), Teaching Note
By: David J. Collis
Teaching Note for (9-391-095) and (9-795-154).
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- 01 Dec 2001
- News
Q&A: John Quelch
markets, a trillion dollars in foreign exchange move through the markets each day. The telecommunications revolution is a huge factor, as is the vast increase in cross-border migration and air travel, notwithstanding recent events. As a...
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Keywords:
Deborah Blagg
- 01 Jun 2011
- News
Downtime
national and international telecommunications structure. Super Sad True Love Story by Gary Shteyngart creates a dystopian future for the United States as a setting for an unrequited love. I enjoyed his debut novel, The Russian Debutante’s...
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- 01 Apr 1996
- News
Stasis and Turmoil: HBS Research for the Real World
Emmons, the "deregulatory" Telecommunications Act of 1996 enhances the powers and responsibilities of the Federal Communications Commission in a number of key areas, while removing government restrictions in others. "From a managerial...
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- 17 Jan 2008
- Working Paper Summaries
Competition in Modular Clusters
- March 2021 (Revised January 2022)
- Case
Philips: Redefining Telehealth
By: Regina E. Herzlinger, Alec Petersen, Natalie Kindred and Sara M. McKinley
As one of the world’s largest healthcare companies, Philips sought to reach beyond the walls of the hospital and expand its hospital-to-home program to gain future competitive advantage through technology solutions combining predictive analytics with care delivery. By...
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Keywords:
Health Care;
Philips;
Visicu;
Telemedicine;
eICU;
Accountable Care Organization;
ACO;
Bundled Payment;
Hospital To Home;
Patient Monitoring Devices;
Home Health Care;
Health Care and Treatment;
Communication Technology;
Quality;
Safety;
Performance Productivity;
Performance Capacity;
Performance Efficiency;
Consumer Behavior;
Emerging Markets;
Telecommunications Industry;
Telecommunications Industry;
Netherlands
Herzlinger, Regina E., Alec Petersen, Natalie Kindred, and Sara M. McKinley. "Philips: Redefining Telehealth." Harvard Business School Case 321-135, March 2021. (Revised January 2022.) (As companion reading for this case, see: Regina E. Herzlinger and Charles Huang. "Note on Bundled Payment in Health Care," HBS Background Note 312-032.)
- December 2020
- Case
VIA Science (A)
By: Juan Alcácer, Rembrand Koning, Annelena Lobb and Kerry Herman
Via (a) captures the early days of the data analytics startup as founders Gounden and Ravanis considered which markets offer the right opportunities for their firm and what kinds of experiments will help them narrow their choice. Supplement Via (b) reveals the...
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Keywords:
Data Analytics;
Machine Learning;
Artificial Intelligence;
Strategy;
Business Startups;
Markets;
AI and Machine Learning;
Telecommunications Industry;
Telecommunications Industry;
United States;
Japan
Alcácer, Juan, Rembrand Koning, Annelena Lobb, and Kerry Herman. "VIA Science (A)." Harvard Business School Case 721-367, December 2020.