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Show Results For
- All HBS Web
(2,936)
- People (8)
- News (1,016)
- Research (1,165)
- Events (2)
- Multimedia (40)
- Faculty Publications (696)
- Program
Managing Turbulence
Summary Even before the global pandemic, businesses and their leaders struggled with the extraordinary challenges of technological change, rapidly evolving consumer tastes, and a reconfiguration of the View Details
- August 2007 (Revised July 2008)
- Case
HCL Technologies (A)
When Vineet Nayar became president of HCL Technologies, a global IT services business, in April 2005, he knew the company needed drastic change. Since its founding as a hardware company in the 1970s, HCL had grown into an enterprise with $3.7 billion in revenues and a... View Details
Keywords: Customer Relationship Management; Multinational Firms and Management; Employee Relationship Management; Leading Change; Organizational Change and Adaptation; Competition; Information Technology Industry; Service Industry; India
Hill, Linda A., Tarun Khanna, and Emily Stecker. "HCL Technologies (A)." Harvard Business School Case 408-004, August 2007. (Revised July 2008.)
- Web
Faculty & Research
future leaders – operative under an honor code that allowed students to take exams without supervision, an unprecedented practice in Ghana. This case follows Awuah’s efforts to establish and grow Ashesi University and provides insight into the role that View Details
- Aug 21 2017
- Testimonial
Growing Strong Relationships
- Nov 19 2020
- Testimonial
Embracing a New Virtual Reality
- 04 Feb 2021
- Research & Ideas
Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids
Us About Crisis Leadership The COVID Two-Step for Leaders: Protect and Pivot Keep Your Weary Workers Engaged and Motivated Good Leadership Is an Act of Kindness Cut Payroll Costs with Transparency, Fairness,... View Details
- July 2010 (Revised March 2013)
- Case
One Firm One Future at Davis Langdon (A)
By: Robert G. Eccles and Kaitlyn A. Simpson
Senior Partner Rob Smith just led construction consultancy firm Davis Langdon through a major organizational change in Europe and the Middle East. In the past, compensation arrangements had not incentivized partners to collaborate across the firm to serve clients'... View Details
Keywords: Profit Sharing; Global Strategy; Compensation and Benefits; Leading Change; Organizational Change and Adaptation; Partners and Partnerships; Cooperation; Expansion; Consulting Industry; Europe; Middle East
Eccles, Robert G., and Kaitlyn A. Simpson. "One Firm One Future at Davis Langdon (A)." Harvard Business School Case 411-006, July 2010. (Revised March 2013.)
- June 1988
- Supplement
General Electric Co.: Jack Welch Question and Answer Session, October 28, 1987, Video
By: James L. Heskett
Jack Welch updates an MBA class on events which have taken place since 1984. Answers questions about his job and the task of leading a global company. View Details
Heskett, James L. "General Electric Co.: Jack Welch Question and Answer Session, October 28, 1987, Video." Harvard Business School Video Supplement 888-525, June 1988.
- September 2020
- Case
Jan Swartz: Steering Princess Cruises Through the COVID-19 Crisis
By: Boris Groysberg and Michael Norris
In the summer of 2020, Jan Swartz, President of Princess Cruises, was persevering to lead her company back from the depths of the COVID-19 Pandemic. Diamond Princess, one of Princess Cruises’ 18 ships was the site of one of the earliest large outbreaks of COVID-19... View Details
Keywords: COVID-19 Pandemic; COVID-19; Leading Change; Crisis Management; Ship Transportation; Health Pandemics; Human Resources; Business Strategy; Gender; Personal Development and Career; Entertainment and Recreation Industry; Travel Industry; Tourism Industry; Japan; United States
Groysberg, Boris, and Michael Norris. "Jan Swartz: Steering Princess Cruises Through the COVID-19 Crisis." Harvard Business School Case 421-036, September 2020.
- Apr 12 2017
- Testimonial
Change the World
- Web
HBS Working Knowledge – Harvard Business School Faculty Research
Leaders by Avery Forman 08 Nov 2024 | HBS Case How Private Investors Can Help Solve Africa's Climate Crisis by John Macomber 08 Nov 2024 | Op-Ed Have You Had Enough? by James Heskett 01 May 2024 | What Do You Think? Leadership Beyond... View Details
- 15 Aug 2017
- Blog Post
What is Field Foundations?
has only been around since 2011. FIELD is a required course for first year students and consists of two modules: FIELD Foundations and FIELD Global Immersion. To learn more about the FIELD Foundations portion of the course we connected... View Details
- May 2013 (Revised March 2014)
- Case
Gap, Inc., 2012
By: John R. Wells and Galen Danskin
Between 2000 and 2012, Gap, Inc. (Gap) ceded its world leadership position in specialty fashion retailing to Inditex of Spain and H&M of Sweden. These two companies, each less than a quarter of Gap's size in 2000, were now setting the pace in the global mass fashion... View Details
Keywords: Strategic Change; Fashion; Multinational; Brands; Competition; Multinational Firms and Management; Performance Improvement; Strategy; Brands and Branding; Change Management; Retail Industry; Fashion Industry; Apparel and Accessories Industry; Sweden; Spain; United States
Wells, John R., and Galen Danskin. "Gap, Inc., 2012." Harvard Business School Case 713-511, May 2013. (Revised March 2014.)
- Career Coach
Michele Chambliss
hiring/interviewing/performance management process in the West Coast office of a global management consultancy. She attributes a mid-career stint in strategic software sales for significantly honing her listening skills. Her current work... View Details
- Apr 25 2012
- Testimonial
The Power of the OPM Network
- 02 Jan 2024
- Research & Ideas
10 Trends to Watch in 2024
The lightning-fast ascent of generative AI isn’t the only sea change on the horizon for businesses in the new year. The global economy is in flux as war, climate change, trade issues, and infrastructure problems demand attention. Many companies continue to struggle to... View Details
Keywords: by Rachel Layne
- August 2002 (Revised February 2005)
- Case
Gillette Company (C): Strategies for Change
By: Rosabeth M. Kanter and James Weber
Examines the strategic change agenda set by a new CEO as the initial priorities in the turnaround of this leading global consumer products company. View Details
Keywords: Business History; Global Strategy; Competitive Advantage; Competitive Strategy; Leading Change; Change Management; Retail Industry
Kanter, Rosabeth M., and James Weber. "Gillette Company (C): Strategies for Change." Harvard Business School Case 303-034, August 2002. (Revised February 2005.)
- January 2023
- Article
Psychological Safety Comes of Age: Observed Themes in an Established Literature
By: Amy C. Edmondson and Derrick P. Bransby
Since its renaissance in the 1990s, psychological safety research has
flourished—a boom motivated by recognition of the challenge of navigating uncertainty and change. Today, its theoretical and practical significance
is amplified by the increasingly complex and... View Details
Keywords: Safety; Risk and Uncertainty; Leadership; Working Conditions; Research; Performance; Learning; Organizational Culture
Edmondson, Amy C., and Derrick P. Bransby. "Psychological Safety Comes of Age: Observed Themes in an Established Literature." Annual Review of Organizational Psychology and Organizational Behavior 10 (January 2023): 55–78.
Sandra J. Sucher
Sandra Sucher, professor of management practice at Harvard Business School, is an internationally recognized trust researcher. The Power of Trust, her third book, is based on two decades of global research on how companies build stakeholder trust and how,... View Details