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- All HBS Web (928)
- Faculty Publications (289)
- 21 Oct 2014
- First Look
First Look: October 21
Publications October 2014 Harvard Business Review Press Aligning Strategy and Sales: The Choices, Systems, and Behaviors That Drive Effective Selling By: Cespedes, Frank V. Abstract—There are many books that provide strategy advice and selling methodologies. But... View Details
Keywords: Sean Silverthorne
- 01 Sep 2011
- News
Water for Life
develop alongside the company through our Vendor Management program. Since 2007, Manila Water has generated more than 20,000 jobs through these local enterprises. Similarly, Manila Water gives community-based cooperatives sustainable... View Details
- 08 May 2019
- Blog Post
In the Business of Flexibility
pure credibility. She has a career built on this. Authenticity is really important in the social impact world because so many companies are just now trying to capitalize on the space as it becomes ‘hot’.” As Managing Director of Social... View Details
- 01 Jun 1998
- News
Long-Term Interest: Bill Crozier, a Banker Pegged to the Customer
leadership position in the Northeast through the strategic use of new technology, marketing savvy, and a management style that encouraged staff to invest themselves in their work. In 1996, BayBanks merged with Bank of Boston to form... View Details
Keywords: Eileen K. McCluskey
- 01 Dec 2022
- News
Case Study: Your Call Is Important to Us
If you’ve ever tried to call an airline or almost any service business of a certain size, you’re probably familiar with the problem: After navigating a seemingly endless set of options, you’re asked by an automated message to share information, but it fails to... View Details
- 25 May 2021
- Blog Post
Aisha Fatima Dozie is Igniting Confidence as the Founder of Bossy Cosmetics
Wall Street, this time working in corporate advisory and M&A where she rose into executive level positions and managed massive strategic clients across West Africa. With a hugely successful career and a... View Details
- 10 Aug 2022
- News
Skydeck Live: Stage Not Age
problem, whereas a lot of companies were always looking at their customers were aging and aging out. They saw that as an opportunity to rethink how are they going to develop their wealth management products. And they developed seven life... View Details
- Profile
Alika Phipps
Ratings and Capital Structure Advisory Group, “advising clients on the optimal capital structure to maintain a favorable credit rating. JP Morgan was a great experience. But although I gained a lot of expertise in finance, I was missing... View Details
- Web
Africa - Global Activities 2021
Emory University, to work at McKinsey & Company. There she was responsible for strategy due diligence and planning for financial services and public sector clients in Africa and the Middle East. “I discovered a pathway to economic... View Details
- 08 Apr 2002
- Research & Ideas
How to Negotiate “Yes” Across Cultural Boundaries
Cultural differences can influence business negotiations in significant and unexpected ways, as many a hapless dealmaker has learned. In some cases, it's a matter of ignorance or blatant disrespect, as with the American salesman who presented a potential Saudi Arabian... View Details
Keywords: by James K. Sebenius
- 14 Feb 2017
- First Look
First Look at New Research: February 14
approached a private, for-profit chain of addiction treatment centers about offering the app to its clients as a support tool for the recovery process once they completed treatment. The chain’s management... View Details
Keywords: Sean Silverthorne
- 27 Feb 2006
- Research & Ideas
Corporate Values and Employee Cynicism
"When Values Backfire: Leadership, Attribution, and Disenchantment in a Values-Driven Organization." "Our research shows that values must be managed with care," Cha and Edmondson say. Below, they join forces for an... View Details
Keywords: by Martha Lagace
- 10 Feb 2003
- Research & Ideas
Women at Work
a part-time, off-career job in HR for one year. Then, if and when things were under control, she could come back and see clients again. Kara Gruver Though it seemed like a step back career-wise, she took the offer. Why? "You have to... View Details
Keywords: by Wendy Guild
- 03 Jul 2018
- What Do You Think?
Should CEO Satya Nadella Cancel Microsoft’s Contract with ICE?
its contracts with ICE, and with other clients who directly enable ICE,” the message said. “As the people who build the technologies that Microsoft profits from, we refuse to be complicit. We are part of a growing movement, comprised of... View Details
- 28 Jun 2004
- Research & Ideas
Microfinance: A Way Out for the Poor
capital in Latin America. Chu still runs Pegasus but also joined HBS in 2003. His courses include "Effective Leadership of Social Enterprise" and "New Opportunities in Emerging Markets," the latter about managing... View Details
Keywords: by Martha Lagace
- Profile
Phillip Michael Strazzulla
on careers by productizing the HBS coffee chat model, according to Strazzulla. “If you are at HBS and you had worked at McKinsey for three years but you want to work at a startup in product management because you heard it was cool,... View Details
- 10 Aug 2020
- Blog Post
HBS Summer Fellows Focus on Racial Equity and Justice
focused on keeping people out of jail and helping them avoid fines and fees. I am working on our go-to-market for probation/parole clients and helping with capital raising. WHAT ARE YOUR GOALS FOR THE SUMMER? Cathy Chukwulebe: My goal is... View Details
- 14 Jun 2011
- First Look
First Look: June 14
managers publicly acknowledge the need to explore new businesses and markets, the claims of established businesses on company resources almost always come first, especially when times are hard. When top teams allow the tension between... View Details
Keywords: Sean Silverthorne
- 05 May 2009
- First Look
First Look: May 5, 2009
not the end goal. In fact, cost cutting and restructuring are simply the first steps in repositioning and leading a company and industry through the crisis and in defining how business will be conducted in the future. This paper describes how IBM View Details
Keywords: Martha Lagace
- 15 Jun 2021
- Blog Post
Aisha Fatima Dozie is Igniting Confidence as the Founder of Bossy Cosmetics
Wall Street, this time working in corporate advisory and M&A where she rose into executive level positions and managed massive strategic clients across West Africa. With a hugely successful career and a... View Details
Keywords: Entrepreneurship