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  • 27 Jan 2015
  • First Look

First Look: January 27

service settings, while developing a foundation for the exploration of mobile money by OM scholars. Download working paper: http://ssrn.com/abstract=2549171   Cases & Course Materials Harvard Business School Case 813-113 Edison... View Details
Keywords: Sean Silverthorne
  • September 2014
  • Case

Balanced Scorecard at Delta/Signal Corp.

By: V.G. Narayanan
This auto parts company has just ousted its longtime CEO and founder, and the new, professional CEO is badly in need of a coherent strategy, clear objectives and metrics, and initiatives that are aligned with the strategy and objectives. Will the balanced scorecard... View Details
Keywords: Balanced Scorecard; Business Strategy; Financial Reporting; Leading Change; Performance Evaluation; Growth and Development Strategy; Web Services Industry; Auto Industry
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  • 07 Mar 2023
  • Blog Post

Deconstructing LEGO’s Decarbonization

essays posted on the HBS Business and Environment Initiative’s Blog that highlights their reflections. Learn more about this IFC course on Decarbonization and Sustainable Production by watching this five minute video summary. Visit Date:... View Details
  • November 1996 (Revised December 1996)
  • Case

SAP America

By: David A. Garvin and Artemis March
SAP America has grown at an explosive rate. This case describes the company's strategy, organization, and culture, with special attention to its approach to partnering and its sales and consulting process, which have been instrumental in allowing growth to proceed. Now... View Details
Keywords: Business Growth and Maturation; Change Management; Entrepreneurship; Growth Management; Demand and Consumers; Organizational Culture; Alliances; Competitive Strategy; Corporate Strategy; United States
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  • 18 Sep 2013
  • Research & Ideas

Unspoken Cues: Encouraging Morals Without Mandates

approach he terms "vocal silence." Insights from the research might help leaders instill values or morals in their own organizations.   Book Excerpt Manufacturing Morals: The Values of Silence in View Details
Keywords: by Sean Silverthorne; Education
  • 13 Sep 2016
  • First Look

September 13, 2016

On the way to becoming a global example of financial inclusion, as a result of its original business model, CreditEase also pioneered and became a leader in the wealth management industry in China, serving... View Details
  • 19 May 2003
  • Research & Ideas

Expensing Options Won’t Hurt High Tech

companies might benefit from picking other forms of incentive compensation that arguably do a better job of aligning executive and shareholder interests than conventional stock options do. Indexed or... View Details
Keywords: by Zvi Bodie, Robert S. Kaplan & Robert C. Merton
  • April 2003
  • Case

Energis (A)

By: John R. Wells
Describes the history of Energis, one of the United Kingdom's major alternative telecommunications network service providers (altnets). Tracks the company from its birth as a diversification move by the National Grid, the U.K.'s leading electricity distributor, through... View Details
Keywords: History; Change Management; Business Exit or Shutdown; Business Growth and Maturation; Organizational Structure; Industry Structures; Telecommunications Industry; United Kingdom
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  • 29 Dec 2014
  • Research & Ideas

Most Popular Articles and Research Papers of 2014

2014 is simple but powerful—maybe the best way to improve your work performance is to devote time to reflecting on your actions. Now is also your chance to tell Working Knowledge readers in more than 200 countries around the world what you thought were the most... View Details
  • Web

Online Finance & Accounting Courses | HBS Online

how it's measured, and how you can effectively manage your performance. Harvard Business School Professor V.G. Narayanan shares why you should learn finance and accounting even if you're in a non-finance... View Details
  • 21 Apr 2009
  • First Look

First Look: April 21, 2009

businesses outperform both single-unit firms and multi-unit firms composed of unrelated businesses. Explanations for this relationship between focus and firm performance have largely centered on economies of scope achieved by sharing... View Details
Keywords: Martha Lagace
  • 13 Jun 2022
  • Research & Ideas

Extroverts, Your Colleagues Wish You Would Just Shut Up and Listen

rather than maintaining genuine interest. Unexpected result amplified in pandemic workplaces While extroverted managers and employees may feel discouraged by the results, the research points to practical methods for improving View Details
Keywords: by Pamela Reynolds
  • 01 Jun 2023
  • News

Cultivating Prosperity in Afghanistan

Kimberly Jung, pictured in a field of crocuses, returned to Afghanistan to understand how she and her cofounders could import saffron to the United States. Photo courtesy of Kimberly Jung During their first semester at HBS, former United States Army engineer officers... View Details
Keywords: Jennifer Gillespie
  • 13 Mar 2012
  • First Look

First Look: March 13

independent films, including those not supported by the Sundance Labs. Thirty years after Sundance was founded, its top management team wonders whether the mission of Sundance would be best served by increasing and improving the supply of... View Details
Keywords: Sean Silverthorne
  • September 2005 (Revised August 2008)
  • Case

Philip McCrea: Once an Entrepreneur...(A)

By: William W. George and Andrew N. McLean
In the spring of 2005, an exhausted Philip McCrea, president and CEO of software development company VitesseLearning, reflects on the demands of his successful start-up and his desire to be closer to his growing family. Profiles the youth, career, family life,... View Details
Keywords: Business Startups; Entrepreneurship; Personal Development and Career; Family and Family Relationships; Opportunities; Motivation and Incentives
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  • 12 Jan 2009
  • Research & Ideas

The Value of a ‘Portable’ Career

fulfilled? A: Many managers will express opinions about whether it is possible to hire talent or not, just as many football fans can argue whether signing expensive free agents is likely to improve their... View Details
Keywords: by Martha Lagace; Sports
  • February 2012
  • Article

A 'Core Periphery' Framework to Navigate Emerging Market Governments—Qualitative Evidence from a Biotechnology Multinational

By: Prithwiraj Choudhury, James Geraghty and Tarun Khanna
We build on the emerging literature of influence-based models to study how multinational firms can navigate host governments. Our "core-periphery" framework posits that the actions that an MNC takes with actors in what we call the "periphery"—comprised of state,... View Details
Keywords: Emerging Markets; Multinational Firms and Management; Business and Government Relations; Power and Influence; Framework; Biotechnology Industry; Massachusetts; Brazil; China; Costa Rica; France; India
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  • 13 Mar 2023
  • Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

them beyond what’s done by traditional academic papers. This article originally appeared in the HBS Alumni Bulletin. You Might Also Like: How Social Entrepreneurs Can Increase Their Investment Impact 9 Tips from an Expert Fundraiser: Help Donors 'Invest in Their... View Details
Keywords: by Jen McFarland Flint; Financial Services
  • Web

Bridging Science and Business: My Summer Internship at Eli Lilly - MBA

Business & Environment Career Change Career and Professional Development Case Method Clubs Curriculum Digital Entrepreneurship FIELD Financial Aid Health Care Instagram Takeover JD/MBA Leadership Letters to Classmates MBA/MPP & MBA/MPA-ID... View Details
  • 26 May 2022
  • HBS Case

Apple vs. Feds: Is iPhone Privacy a Basic Human Right?

expectation that a company will have a position on social and political issues." A Harvard Business School case study and its revision, Apple: Privacy vs. Safety (A) and (B), illustrates the complex... View Details
Keywords: by Avery Forman