emotions - Publications - Faculty & Research

09 Feb 2012
Sharpening Your Skills

Sharpening Your Skills: Online Marketing

viewer. New experimental research by Thales S. Teixeira looks at how advertisers can effectively capture and keep viewers' attention by evoking certain emotional responses.Key concepts include: In a recent experiment, participants watched... View Details

Keywords: Re: Multiple Faculty; Technology

Portrait Project

Elizabeth Bruyere

to a health-care project at work. Initially, I was indifferent – healthcare seemed messy, dull, obstinate. Yet as I immersed myself in the health-care ecosystem, memories emerged that I had locked away: my mother's countless, emotional... View Details

01 Jun 2012
News

Porter, Kanter Win McKinsey Awards

capital and labor, disconnecting business from society and posing conflicts between them. She advocates a new approach to leadership and corporate behavior in which companies exhibit, among other things, a common purpose, a long-term view, View Details

Keywords: awards

Web

Multimedia Development | Information Technology

stories come across in a much more vibrant and emotional way. Robin Greenwood George Gund Professor of Finance and Banking Senior Associate Dean for Faculty Development and Research 400+ media-rich cases since 1995 200+ faculty partners... View Details

08 May 2022
Blog Post

The Territory of Motherhood: A Reflection in Honor of Mother’s Day

I was anticipating how helpful this community of moms would be to ease the logistical challenges of an early, quick delivery without family in town, I greatly underestimated how important their emotional support and friendships would be... View Details

Portrait Project

Judy D'Agostino

among family, I remained an outsider; even as I endured the inconveniences of power cuts and well water, I was a Westerner. My stays were time-bound, my presence ephemeral. I am American.I pledged allegiance to the flag each morning, and swelled with View Details

01 Sep 2003
News

Fred Newman

traveling “sound effects guy” on Garrison Keillor’s A Prairie Home Companion radio show, “doing what I used to do behind teachers’ backs.” He uses acoustic technology to enhance the art of storytelling. “Information is in words,” says Newman, “but all the View Details

Keywords: Susan Young; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

26 Nov 2013
First Look

First Look: November 26

"get excited"), which lead them to feel more excited, adopt an opportunity mindset (as opposed to a threat mindset), and improve their subsequent performance. These findings suggest the importance of arousal congruency during the View Details

Keywords: Sean Silverthorne

30 Mar 2009
Research & Ideas

Professional Networks in China and America

reported whether they relied on those people for economic resources, emotional support, career guidance, or task advice. The people we surveyed also indicated the degree to which they felt two kinds of trust—affect- and cognition-based... View Details

Keywords: by Sean Silverthorne

24 Apr 2014
News

Improving the service experience requires excellence—but not in everything

Frei. “The number-one obstacle to excellence may be an emotional one.” Frei’s research demonstrates that a successful service model must be designed to allow all employees—not just the “heroes”— to deliver excellence as a matter of... View Details

14 Oct 2014
News

Sailing lessons give disabled children and adults greater life skills

A freak accident at age 21 left Paul Callahan (MBA 1992) a quadriplegic. It was a moment that led him, ultimately, to cast off from a career in wealth management at Goldman Sachs to take the helm of Sail to Prevail, a nonprofit that helps people with physical and View Details

08 Dec 2003
Research & Ideas

Is That Really Your Best Offer?

hints of emotion leak out in facial movements—a momentary blush or twitch that might be caught in a couple frames of film but would escape the notice of most untrained observers. Evidence suggests that micro-expressions are there to be... View Details

Keywords: by Michael Wheeler

Profile

Maren Quezada

change in the business of home entertainment. Sales of DVDs and Blu-Rays were declining; I learned how to manage change during a stressful time.” Building pipelines – and emotional connections Six years of experience at Fox gave Maren her... View Details

01 Jun 2011
News

Racial Bias Pervades Health Care

and let the patient die in her own blood. White writes: “I don’t think it had quite hit me at that point that I was on the verge of entering a profession where white doctors treating black patients was the rule, and that there was a host of often hidden View Details

Keywords: Sean Silverthorne; Health, Social Assistance

29 Dec 2014
Research & Ideas

Most Popular Articles and Research Papers of 2014

Silvia Bellezza, Francesca Gino, and Anat Keinan shows there may be prestige advantages when you stand out rather than fit in. The Role of Emotions in Effective Negotiations Senior Lecturer Andy Wasynczuk, a former negotiator for the New... View Details

12 PM – 1 PM EST, 16 Feb 2017
Webinars: Trending@HBS

Grown and Flown: Parenting Through the High School Years

High school is a time of dynamic growth for kids who enter in 9th grade with one foot still in childhood and graduate four years later, well on their way to adulthood. But teens are not the only ones in a family who are changing. Adults, too, must learn to adapt to the... View Details

April 2011
Case

Daniel Kim's Dilemma (A)

By: Bill George and Natalie Kindred

Daniel Kim was considering "blowing the whistle" on his friend, the CEO of a fast-growing startup where Kim had spent most of his professional career. When Kim joined the company, called Cardio-Metric, in 2002, it consisted of seven young engineers (including its two... View Details

Keywords: Ethics; Fairness; Corporate Accountability; Emotions; Behavior; Leadership Style; Governing and Advisory Boards; Corporate Disclosure

Citation

Educators

Purchase

20 Jul 2020
Working Paper Summaries

The Pursuit of Passion Propagates Privilege

Keywords: by Josephine Tan and Jon M. Jachimowicz

01 Mar 2004
News

Maasai Village

are sold in local markets. We learned that the women in the tribe do the bulk of the work — building their thatched roof mud huts, gathering all food and water, preparing all meals, and taking care of the children. In a sometimes View Details

Keywords: Hospitality

21 Aug 2013
Research & Ideas

To Buy Happiness, Spend Money on Other People

Now, Consume Later (delayed consumption leads to increased enjoyment); and Invest in Others (spending money on other people makes us happier than spending it on ourselves). Recently we featured a video illustrating the emotional benefits... View Details

Keywords: by Carmen Nobel

Publications