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All HBS Web
(752)
- People (1)
- News (436)
- Research (216)
- Multimedia (64)
- Faculty Publications (128)
- 01 Dec 2016
- News
Alumni Books of 2016
Christensen (MBA 1979, DBA 1992), Taddy Hall, Karen Dillon, and David S. Duncan (HarperBusiness) The long-held maxim that understanding the customer is the crux of innovation is wrong. Customers don't buy products or services; they “hire”...
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- 01 Apr 1998
- News
World Class Learning
Turkey. When the video ends, Janice McCormick, director of Academic Services, flicks on the lights and leads the group on its first foray into case method learning. Despite McCormick's encouragement, it is an awkward exercise, marked by...
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Eileen K. McCluskey
- 26 Oct 2010
- First Look
First Look: October 26, 2010
trust. Building trust is crucial for successful negotiations between cultures, yet intercultural negotiations are often characterized by a lack of trust. We discuss what trust is, why it matters, and why it is so difficult to establish in...
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Sean Silverthorne
- Web
Print View - Course Catalog
Elective Curriculum: Course Descriptions Last Updated: 27 Aug 2024 Print View View by Unit | View by Course Title | View by Faculty | Print View # A B C D E F G I L M N O P R S...
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