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  • 09 Jan 2018
  • First Look

First Look at New Research and Ideas, January 9, 2018

Aversion in Queues By: Buell, Ryan W. Abstract—This paper investigates whether people exhibit last place aversion in queues and its implications for their experiences and behaviors in service environments. An observational analysis of... View Details
Keywords: Sean Silverthorne
  • Web

Accounting & Management Awards & Honors - Faculty & Research

Society Beta Gamma Sigma. Suraj Srinivasan : Received the Management Science Distinguished Service Award in 2016. 2015 Jonas Heese : "Regulator Leniency and Mispricing in Beneficent Nonprofits” (with Ranjani Krishnan and Frank Moers) was... View Details
  • 05 Jul 2012
  • What Do You Think?

Why Is Trust So Hard to Achieve in Management?

"Trust requires reciprocity." Mike Beer suggested that managers succeed by "inviting honest, collective and public conversations," in the process "making themselves vulnerable." Bob Lee added that "Trust... View Details
Keywords: by James Heskett
  • 28 Mar 2024
  • News

Rooms with a View

Engine and the publication of his new book, Talent Disruption: People Are the Brands. Both explore the potential of artificial intelligence to create a talent marketplace that is more effective for the employee and employer—one that’s “a... View Details
Keywords: April White; photos by Christina Gandolfo; Hospitality
  • 15 Jan 2008
  • First Look

First Look: January 15, 2008

out among community hospital systems in its pursuit of service rationalization, clinical quality improvement, and value-based delivery. Driven by determined leadership, ThedaCare began site-based service... View Details
Keywords: Martha Lagace
  • May 2018 (Revised October 2018)
  • Case

Argentina Power—Don't Cry for Me Argentina

By: Nori Gerardo Lietz and Sayiddah Fatima McCree
In 2016, Bruce Wayne, Managing Director of Energy Finance Corporation (“EFC”), was refining the Investment/Credit Committee materials for the development of up to 10 power generating plants in Argentina. As a subsidiary of the much larger International Conglomerate... View Details
Keywords: Cross Border; Energy Markets; Infrastructure Finance; Infrastructure Development; Business Subsidiaries; Business Cycles; Macroeconomics; Energy Generation; International Finance; Project Finance; Government and Politics; Demand and Consumers; Infrastructure; Financial Services Industry; Financial Services Industry; Financial Services Industry; Argentina; Latin America
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  • Web

Research & Teaching - Creating Emerging Markets

funding for this public goods project, it would be great if you let us know when you cite interviews in published works by sending a brief email to cem@hbs.edu . Here, we feature a few examples of thematic and comparative research... View Details
  • Web

Curriculum - Business & Environment

context of a company that provides a vital public service that has important environmental implications. The Role of ESG in Investment Strategy Marketing Aleph Farms: A New Culture of Meat Aleph Farms, an... View Details
  • 16 Jan 2018
  • First Look

First Look at New Research and Ideas, January 16, 2018

program in El Salvador is giving unemployed youths the skills to work in the country’s growing service sector. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53719 2018 The China Questions: Critical Insights into a... View Details
Keywords: Sean Silverthorne
  • March 2016 (Revised May 2018)
  • Case

Reinventing Best Buy

By: John R. Wells and Gabriel Ellsworth
On March 1, 2017, Best Buy Company, Inc., North America’s largest retailer of consumer electronics and appliances, announced a third year of comparable-store sales increases and a 20.8% increase in domestic comparable online sales. These results were in marked contrast... View Details
Keywords: Best Buy; Hubert Joly; Renew Blue; Showrooming; Webrooming; E-commerce; E-Commerce Strategy; Online Retail; Multichannel Retailing; Omnichannel; Marketplaces; Turnaround; Consumer Electronics; Consumer Electronics Accessories; Appliances; Stores-within-stores; Store Experience; Store Size; Store Pickup; Store Management; Delivery; Delivery Models; Amazon; Amazon.com; Pricing Strategy; Business Subsidiaries; Business Units; Business Growth and Maturation; Business Model; For-Profit Firms; Customer Focus and Relationships; Customer Satisfaction; Entertainment; Film Entertainment; Games, Gaming, and Gambling; Music Entertainment; Television Entertainment; Theater Entertainment; Price; Profit; Revenue; Geographic Scope; Multinational Firms and Management; Business History; Cost; Selection and Staffing; Reports; Technological Innovation; Job Cuts and Outsourcing; Human Capital; Leading Change; Business or Company Management; Goals and Objectives; Growth and Development; Growth and Development Strategy; Management Teams; Brands and Branding; Product Marketing; Consumer Behavior; Demand and Consumers; Media; Distribution; Order Taking and Fulfillment; Distribution Channels; Infrastructure; Product; Service Delivery; Service Operations; Organizational Change and Adaptation; Public Ownership; Problems and Challenges; Programs; Groups and Teams; Sales; Salesforce Management; Strategy; Adaptation; Business Strategy; Competition; Competitive Advantage; Competitive Strategy; Corporate Strategy; Expansion; Information Technology; Information Infrastructure; Information Technology; Internet and the Web; Mobile and Wireless Technology; Internet and the Web; Applications and Software; Internet and the Web; Mobile and Wireless Technology; Resource Allocation; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; Service Industry; United States; Minnesota; Minneapolis; Saint Paul; St. Paul
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  • 13 Jan 2020
  • Research & Ideas

Do Private Equity Buyouts Get a Bad Rap?

acquisitions of public companies and private acquisitions of companies that were already private. In public-to-private deals, employment after acquisition falls by an average of 13 percent relative to similar firms that did not undergo a... View Details
Keywords: by Michael Blanding; Financial Services; Financial Services
  • Web

5.1 Information Technology - MBA

civil penalties. Such misconduct includes: knowingly gaining unauthorized access to a computer system or database, falsely obtaining electronic services or data without payment of required charges, intentionally intercepting electronic... View Details
  • Profile

Maha Malik

View Video Born and raised in Islamabad by two parents actively involved in the public sphere—her mother worked at the Ministry of Labor and Manpower, her father at the World Bank—Maha Malik (MPP/MBA 2019) appreciated politics at the most... View Details
Keywords: Financial Services; Financial Services
  • 07 Nov 2017
  • First Look

New Research and Ideas: November 7, 2017

EMC’s “federation” of companies, had set its sights on becoming a leading public cloud provider. Two years prior, VMware first entered the public cloud market with its vCloud Air offering. In order to gain... View Details
Keywords: Carmen Nobel
  • 20 Feb 2018
  • First Look

First Look at New Research and Ideas, February 20, 2018

through the New Deal era. This history of American capitalism argues that business associations partnered with regulators to create codes of fair competition that reshaped both public and private regulatory power. Rather than viewing the... View Details
Keywords: Sean Silverthorne
  • Web

Pagliuca Harvard Life Lab | About

innovation hub in Allston that encourages our students and faculty to explore and nurture ideas that lead to new knowledge, new products, new services and perhaps even new industries.” About the Name The Pagliuca Harvard Life Lab is named... View Details
  • 10 Feb 2021
  • Research & Ideas

Has #MeToo Changed How Hollywood Hires?

so that they can lessen the negative public perception and media scrutiny,” Luo says. “We do see an increase in their likelihood of working with female writers after #MeToo, but much less so than female producers.” In fact, among... View Details
Keywords: by Rachel Layne; Media & Broadcasting
  • 2014
  • Working Paper

Private Equity's Diversification Illusion: Economic Comovement and Fair Value Reporting

By: Kyle Travis Welch
This study examines how accounting has informed private equity diversification claims and demand for private equity investments. Despite research showing private equity lacks portfolio diversification benefits, those marketing private equity assets continue to... View Details
Keywords: Fair Value; Access To Capital; IAS 39; FAS No. 157; FASB; IASB; ASC 820; Covariance Risk; Accounting Beta; Accounting; Private Sector; Valuation; Corporate Finance; Asset Management; Cost of Capital; Private Equity; Financial Services Industry; Financial Services Industry; Europe; North and Central America
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  • 16 Jun 2021
  • HBS Case

Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

reported infections. By mid-March, Carnival, the largest cruise line in the world, suspended operations across the globe. Yet it took weeks to get its 260,000 guests and 80,000 employees who were floating at sea back to their homes in more than 130 countries. The... View Details
Keywords: by Michael Blanding; Travel
  • 31 Mar 2009
  • First Look

First Look: March 31, 2009

http://www.hbs.edu/research/pdf/09-101.pdf Does Public Ownership of Equity Improve Earnings Quality? Authors:Dan Givoly, Carla Hayn, and Sharon P. Katz Abstract We compare the quality of accounting numbers produced by two types of View Details
Keywords: Martha Lagace