Publications

Program

The HR-Executive Suite Connection

immersive experience where every aspect of the learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS... View Details

Program

Launching New Ventures

learning model has been carefully designed to facilitate your growth. Your learning will take place on your own, in your living group, and in the larger classroom, driven by the renowned HBS case method. Review Our Campus Health & Safety... View Details

February 1990 (Revised July 1990)
Case

Internal Revenue Service: Automated Collection System

By: Nitin Nohria

Describes how the IRS's collection operations changed from a largely manual system (COF) to an automated system (ACS). A central aspect of ACS was the electronic scheduling and maintaining of work. While with ACS the IRS accomplished significant improvements in the... View Details

Keywords: Sovereign Finance; Revenue; Information Technology; Taxation; Change Management; Organizational Change and Adaptation; Organizational Design; Human Resources; Public Administration Industry; United States

Summer 2012
Article

Epistemic Contests and the Legitimacy of the World Trade Organization: The Brazil–USA Cotton Dispute and the Incremental Balancing of Interests

By: Arthur A. Daemmrich

The World Trade Organization (WTO) features prominently in studies of international institutions, often cast either as a tool of rich-world domination over the poorer South or as a neutral mediator facilitating a tariff-free world of economic prosperity. This article... View Details

Keywords: Organizations; Trade; Conflict and Resolution; Consumer Products Industry; Brazil; United States

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Web

Curriculum - MBA

to work on their own startup concept or pursue an internship at a technology company. Most of Year 1 is spent at HBS completing the MBA Required Curriculum (RC), although students start the program as a cohort at SEAS in August, taking the View Details

October 2014
Teaching Note

MuMaté

By: Thomas Eisenmann

This teaching note is designed for use with "MuMaté: Funding Growth," "MuMaté (B-1): Confidential for Maxwell," "MuMaté (B-2): Confidential for Cantor," HBS Nos. 814-063, 813-149, 813-150, to help faculty deepen student comprehension of business issues and energize... View Details

Keywords: Venture Capital; Growth Management; Negotiation; Expansion; Valuation; Entrepreneurship; Organizational Culture; Business Startups; Food and Beverage Industry

Program

Agribusiness Seminar

constraints Leverage data and technology to improve decision making, operating efficiency, and responsiveness to customers Defend against commodification and drive profitability through product and marketing innovation Design robust,... View Details

Keywords: Agriculture; Agriculture

March 2011 (Revised June 2011)
Supplement

Arck Systems (E)

By: Ian Larkin

The Arck Systems series of cases describes the dilemmas faced by a senior sales manager in determining a sales compensation plan at an enterprise software company. The existing compensation plan is aggressive and highly rewards "star" performers. The cases track a... View Details

Keywords: Transformation; Framework; Compensation and Benefits; Organizational Design; Performance Evaluation; Salesforce Management; Motivation and Incentives; Software

December 2022
Case

Ed Catmull: Lessons from Leading Pixar Animation Studios

By: Francesca Gino, Linda Hill, Gary Pisano and Ruth Page

This stand-alone multimedia case follows Ed Catmull, cofounder of Pixar, after he was vice president at Lucasfilm. Catmull was honored with five Academy Awards®, including an Oscar of Lifetime Achievement for his technical contributions and leadership in computer... View Details

Keywords: Leadership; Organizational Culture; Motion Pictures and Video Industry

07 Mar 2017
First Look

First Look at New Research, March 7

of organizational features during growth; the second, their dramatic change. We juxtapose the two narratives to reveal ongoing gaps in the study of how growth can effect change along three dimensions: View Details

Keywords: Sean Silverthorne

August 2018
Background Note

Note on Hackathons

By: Ethan Bernstein

Organizations have often sought to meet the pressures of rapid change through novel ways of managing human capital to boost innovation and productivity. Hackathons have emerged as one of the latest approaches to do just that. How can those responsible for managing... View Details

Keywords: Hackathon; Crowdsourcing; Hack; Innovation; Productivity; Minimum Viable Product; Time; Transparency; Bootcamp; Design; Entrepreneurship; Human Resources; Collaborative Innovation and Invention; Innovation and Management; Management; Organizational Structure; Performance Productivity; Technology; Technology Industry

25 Apr 2012
Research & Ideas

The Importance of Teaming

performing together. Members of these teams learn how to interact. They've developed trust and know each other's roles. Advocating stable boundaries, well-designed tasks, and thoughtfully composed membership, many seminal theories of View Details

Keywords: Re: Amy C. Edmondson

September 2011 (Revised July 2012)
Case

Building Watson: Not So Elementary, My Dear!

By: Willy Shih

This case is set inside IBM Research's efforts to build a computer that can successfully take on human challengers playing the game show Jeopardy! It opens with the machine named Watson offering the incorrect answer "Toronto" to a seemingly simple question during the... View Details

Keywords: Technological Innovation; Standards; Product Development; Organizational Change and Adaptation; Mathematical Methods; Research and Development; Information Technology