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  • 18 Sep 2012
  • First Look

First Look: September 18

Buildings Authors:Timothy Simcoe and Michael W. Toffel Abstract We measure the impact of municipal policies requiring governments to construct green buildings on private-sector adoption of the U.S. Green Building Council's Leadership in Energy and Environmental Design... View Details
Keywords: Sean Silverthorne
  • Web

Human Behavior & Decision-Making - Faculty & Research

by Attractive Men By: Alison Wood Brooks , Laura Huang, Sarah Kearney and Fiona Murray Entrepreneurship is a central path to job creation, economic growth, and prosperity. In the earliest stages of start-up business creation, the matching... View Details
  • 28 Mar 2024
  • News

Rooms with a View

understaffed. Mirza estimates it could take more than a decade to rebuild a skilled talent pool. Mogul Recruiter—part of Mogul Hospitality, of which Mirza is founder and CEO—is an HR platform that uses data to evaluate employee skills and employer needs and View Details
Keywords: April White; photos by Christina Gandolfo; Hospitality
  • 02 Apr 2001
  • Research & Ideas

What Makes a Good Leader?

Kanter, a key question is whether a leader's personal passion matches his or her aspirations. "There are so many false starts, unexpected obstacles, and surprising turns along the path to change. Daily work often drains energy needed... View Details
Keywords: by Deborah Blagg & Susan Young
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

distinct, and enduring elements that give meaning and provide purpose to an organization (“who we are”). “A good match between an organization’s design and its identity is often seen as a prerequisite for strong performance,” the... View Details
Keywords: by Carmen Nobel
  • Web

Alumnae Circles - Alumni

their Alumni Profile . To provide a positive and cohesive experience for everyone, we are not currently placing new inquiries outside of the enrollment period. Apart from the three default matching factors (region, neighborhood, and... View Details
  • 2016
  • Working Paper

Operations in the On-Demand Economy: Staffing Services with Self-Scheduling Capacity

By: Itai Gurvich, Martin Lariviere and Antonio Moreno
Motivated by recent innovations in service delivery such as ride-sharing services and work-from-home call centers, we study capacity management when workers self-schedule. Our service provider chooses capacity to maximize its profit (revenue from served customers minus... View Details
Keywords: Strategic Servers; On-demand Economy; Independent Capacity; Distributed Systems; Uber; Service Operations; Performance Capacity
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  • 03 Jun 2010
  • Working Paper Summaries

Platforms and Limits to Network Effects

Keywords: by Hanna Halaburda & Mikolaj Jan Piskorski
  • July–August 2023
  • Article

Demand Learning and Pricing for Varying Assortments

By: Kris Ferreira and Emily Mower
Problem Definition: We consider the problem of demand learning and pricing for retailers who offer assortments of substitutable products that change frequently, e.g., due to limited inventory, perishable or time-sensitive products, or the retailer’s desire to... View Details
Keywords: Experiments; Pricing And Revenue Management; Retailing; Demand Estimation; Pricing Algorithm; Marketing; Price; Demand and Consumers; Mathematical Methods
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  • 30 May 2024
  • News

How to Have Effective Conversations

helps us get aligned. In any conversation, when you start to connect with someone, your bodies become similar. Your eyes will actually start to dilate at similar rate. Your breath patterns will match each other. And even more importantly,... View Details
  • Research Summary

Building Capabilities in Professional Service Firms

One of the most distinctive aspects of professional service firms is that the vast majority of the people who work in them are directly involved in serving clients.  Long-term success in a professional service firm requires obtaining and developing the right... View Details

  • November 2009 (Revised March 2013)
  • Case

Miles Everson at PricewaterhouseCoopers

By: Robert G. Eccles and David Lane
Miles Everson, a partner at PricewaterhouseCoopers (PwC), is the Global Engagement Partner (GEP) for a large U.S. financial institution and about to take over this role for a much larger global financial institution. The GEP role is a critical one at PwC. GEPs have... View Details
Keywords: Experience and Expertise; Customer Relationship Management; Globalized Firms and Management; Managerial Roles; Consulting Industry
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  • 03 Jun 2002
  • Research & Ideas

How to Succeed With Your New Boss

will work together. Even if you don't develop a close personal bond, doing so will help you create a productive working relationship. Matching Your Requests For Support To Your Situation The type of support you need from your boss will... View Details
Keywords: by Michael Watkins
  • Research Summary

Institutional influences on the firm: cross-country comparisons

A third stream of work examines the influence of country institutions on firms in a cross-country comparative context.  In a paper co-authored with Jordan Siegel (published in Management Science in 2009), we employed a quasi-natural experiment:  a... View Details
  • October 2020
  • Case

HOPE and Transformational Lending: Netflix Invests in Black Led Banks

By: John D. Macomber and Janice Broome Brooks
Following the killing of George Floyd on Memorial Day in 2020, the large US corporation Netflix elected to make a "transformational deposit" of $10 million into Hope Credit Union (HCU), a small Black led community development finance institution (CDFI) based in... View Details
Keywords: Banking; Rural Entrepreneurship; Economic Development; Black Entrepreneurs; Economic Growth; Credit; Banks and Banking; Entrepreneurship; Rural Scope; Development Economics; Race; Investment; Decision Making; Banking Industry
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  • 2007
  • Book

From Higher Aims to Hired Hands: The Social Transformation of American Business Schools and the Unfulfilled Promise of Management as a Profession

By: Rakesh Khurana
Is management a profession? Should it be? Can it be? This major work of social and intellectual history reveals how such questions have driven business education and shaped American management and society for more than a century. The book is also a call for reform.... View Details
Keywords: Social History; Business Education; Moral Sensibility; Profit; Leadership; Managerial Roles; United States
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  • 19 Oct 2022
  • Op-Ed

Cofounder Courtship: How to Find the Right Mate—for Your Startup

harm businesses more than help. Certainly, when a great match happens it can be magic, but just like any marriage, one should not enter the relationship rashly. When thinking about whether or not you need a cofounder, consider: How could... View Details
Keywords: by Julia Austin
  • 19 Apr 2010
  • Research & Ideas

The History of Beauty

products like lip and eye cosmetics, although less so for foundation, because it is more expensive and needs to be a good match with skin tone. Achieving sustainable success in the beauty industry is another matter. It is fiercely... View Details
Keywords: by Sean Silverthorne; Beauty & Cosmetics

    Enabling Mission Impact: Funding Strategies for High-Risk High-Reward Innovation

    Governments and foundations around the world are urgently seeking strategies to optimize their investments across a range of distinctive missions targeted towards societal challenges. How should such investments be made, from early R&D spending to later-stage... View Details
    • Web

    Community | Social Enterprise | Harvard Business School

    School that provides a forum for exploring the synergies between all sectors to address critical social issues worldwide. Consulting for Impact Club The Consulting for Impact Club (CFI) matches Harvard MBA candidates with nonprofit and... View Details