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Show Results For
- All HBS Web
(1,400)
- People (1)
- News (290)
- Research (954)
- Events (6)
- Multimedia (2)
- Faculty Publications (284)
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- 07 Aug 2000
- Research & Ideas
Rocket Science Retailing
surveyed had no systems in place to exploit early sales data. One retailer, for example, ordered garments and committed specific quantities of each stock-keeping unit (SKU) to each of its stores 11 months before the product was even available to the public. Even... View Details
- 03 Feb 2016
- Research & Ideas
The State of Customer Service Leadership
examine the most up-to-date best practices and explain how companies can put a smile on customers’ faces and keep them coming back for more. In a recent interview, they explained some of their findings. Aisner: Why is it so important to look closely at leadership and... View Details
- 10 Jul 2017
- Op-Ed
Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos
suggest, though, that a ban is the wrong way to go. Three key concerns are: There’s little evidence that recording bans actually work. As a practical matter, preventing recordings means banning customers who are obviously taking photos and videos. But customers who... View Details
- 18 Nov 2014
- First Look
First Look: November 18
Publications November 2014 Wiley Encyclopedia of Management Management as a Profession By: Khurana, Rakesh, and Eric Baldwin Abstract—No abstract available. Publisher's link:... View Details
Keywords: Sean Silverthorne
- 12 Mar 2014
- Research & Ideas
Entrepreneurship and Multinationals Drive Globalization
the making of the global world over the last two centuries. Individual entrepreneurs and managers invented new products and shaped consumer demand. Firms created and diffused technologies and products, alongside the values in which they... View Details
- 27 Aug 2012
- Research & Ideas
Employee-Suggestion Programs That Work
Sara J. Singer show that the commonly accepted "analysis" approach, wherein great attention is given to identifying and prioritizing a large number of problems, is not associated with success. Instead, an "action" approach is preferable.... View Details
Keywords: by Paul Guttry
- 04 Oct 2016
- First Look
October 4, 2016
private information is directionally strong, managers, at announcement, provide guidance and use language that points statistically in the opposite direction. This effect is more pronounced when, post-announcement, management insiders... View Details
- 26 Sep 2005
- Research & Ideas
What Perceived Power Brings to Negotiations
perceptions of that power—I may have a really rotten alternative, but feel like I'm powerful—or the relative strengths we bring to the negotiation. And past research has also not paid attention to whether I knew what you were bringing to... View Details
Keywords: by Mallory Stark
- 26 Nov 2013
- First Look
First Look: November 26
Publications August 2013 Journal of Corporate Finance Golden Parachutes and the Wealth of Shareholders By: Bebchuk, Lucian A., Alma Cohen, and Charles C.Y. Wang Abstract—Golden parachutes (GPs) have attracted substantial attention from... View Details
Keywords: Sean Silverthorne
- 20 Dec 2011
- First Look
First Look: December 20
for firms to capture value in a modular system. This paper brings together the theory of modularity from the engineering and management literatures with the modern economic theory of property rights and relational contracts to address the... View Details
Keywords: Carmen Nobel
- 18 Feb 2009
- First Look
First Look: February 18, 2009
the firm to shift from a "product and waste" mentality to a "product and product" mentality, and thereby actively manage the quantities of both products to maximize profit. Conditions in the two markets determine... View Details
Keywords: Martha Lagace
- 09 Dec 2014
- First Look
First Look: December 9
Publications December 2014 Academy of Management Journal Harnessing Productive Tensions in Hybrid Organizations: The Case of Work Integration Social Enterprises By: Battilana, Julie, Metin Sengul, Anne-claire Pache, and Jacob Model... View Details
Keywords: Sean Silverthorne
- 20 Sep 2011
- First Look
First Look: September 20
effect dissipated. Finally, we show that labor increases valuation for both "do-it-yourselfers" and novices. Read the paper: http://www.people.hbs.edu/mnorton/norton%20mochon%20ariely.pdf A Global Leader's Guide to Managing... View Details
Keywords: Sean Silverthorne
- 29 May 2006
- Research & Ideas
Why CEOs Are Not Plug-and-Play
"Is talent management portable?" That's the question asked and answered in a recent Harvard Business Review article discussing issues surrounding how top managers can transfer their skill sets to a... View Details
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
we've seen suggests that this performance is typical: analysts and managers have trouble making forecasts in the kind of volatile economy that will probably be part of the new normal. Pay Attention to... View Details
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
2019 HarperBusiness The Business of Platforms: Strategy in the Age of Digital Competition, Innovation, and Power By: Cusumano, Michael A., Annabelle Gawer, and David B. Yoffie Abstract—The Business of Platforms explores the strategic, economic, and technology View Details
Keywords: Dina Gerdeman
- 20 Nov 2012
- First Look
First Look: November 20
and Regulatory Approval of Genetically Modified Organisms Authors:Shon R. Hiatt and Sangchan Park Publication:Academy of Management Journal (forthcoming) Abstract Little is known about the factors that influence regulatory-agency decision... View Details
Keywords: Sean Silverthorne
- 01 Feb 2000
- Research & Ideas
Keeping Track: Performance Measurement, Control & Strategy
organizational energy released / management time and attention invested. Q: Why do managers benefit from "calculating" the results of this device? A: Not all that long ago,... View Details
Keywords: Re: Robert Simons
- 23 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part Two
entrepreneurs, says HBS professor Nancy F. Koehn. In Part One of a discussion about her recent book—in the April 16 issue of HBS Working Knowledge—Koehn described the brand-building savvy of three entrepreneurs in the past, as well as their clear lessons for View Details
Keywords: by Martha Lagace
- 26 Feb 2001
- Research & Ideas
Evolving for Success [Part One]
next logical stage of development in terms of how we manage, how we lead. It also means evolving ourselves so that we are better suited for a world of networked communications. Q: What inspired you to begin exploring this kind of evolution? A: When I started to pay... View Details
Keywords: by Staff