Publications

16 Oct 2015
Blog Post

HBS and the Arts

would delve into. Art became my portal to everything: history, philosophy, science, far away cultures, and those closer to home. Through the works we studied, framed by our collective perspectives, I was able to explore all facets of the View Details

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Research - Race, Gender & Equity

a technology firm, ShopCo (a pseudonym), considered 13 different recruitment platforms to attract racial minority engineering candidates. I find that when choosing whether to adopt recruitment platforms focused on racial... August 2023... View Details

Fast Answer

Patent terminology: Classification codes

different areas of technology to which they pertain. Patent classes are deconstructed into detailed “sub” levels. The layout of the classification symbols may include Section, Class, Subclass, Group, and/or Subgroup. Typical... View Details

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Courses by Faculty Unit - Course Catalog

and Valuation Using Financial Statements Joseph Pacelli Fall 2024 Q1Q2 3.0 Changing the World: Life Choices of Influential Leaders (also listed under General Management and Organizational Behavior) Robert Simons Spring 2025 Q3Q4 3.0 Generative AI for Business Leaders... View Details

March 2023
Case

Ransomware Attack at Colonial Pipeline Company

By: Suraj Srinivasan and Li-Kuan Ni

On the morning of May 7, 2021, Colonial Pipeline Company became aware that the company had been the victim of a malicious ransomware attack that had stolen and locked up company data. The extortionists demanded 75 bitcoins (worth about $4.4 million at the time) in... View Details

18 Jul 2019
Lessons from the Classroom

The Internet of Things Needs a Business Model. Here It Is

The Internet of Things (IoT) has been near the top of the technology-hype lists for years. In 2018, Gartner’s Hype Cycle for Emerging Technologies ranked IoT platforms as cresting the “peak of inflated expectations” stage and ready to... View Details

Keywords: by Michael Blanding; Computer

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

buell) is the Finnegan Family Associate Professor of Business Administration in the Technology and Operations Management Unit. Prithwiraj (Raj) Choudhury: Remote work will become strategic I’ve been studying remote work for years now,... View Details

Keywords: by Dina Gerdeman

April 2024
Case

Dr. Tom Mihaljevic and Cleveland Clinic

By: Linda A. Hill and Lydia Begag

In December 2022, Dr. Tomislav (“Tom”) Mihaljevic, CEO and President of Cleveland Clinic, was reflecting on the last few years at the hospital, marked both by unprecedented challenges and remarkable achievements. Cleveland Clinic had recently been ranked the world’s... View Details

12 Jun 2018
First Look

New Research and Ideas, June 12, 2018

Agarwal Abstract—Machine learning process technologies usher new questions regarding their potential complementarity with existing human capital. Within the context of the U.S. Patent and Trademark Office... View Details

Keywords: Dina Gerdeman

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Harvard Environmental Centers - Business & Environment

stewards for the future. Contact: David Havelick Harvard University Center for the Environment (HUCE) The Harvard University Center for the Environment (HUCE) encourages research and education about the environment and its many interactions with View Details

06 Aug 2013
First Look

First Look: August 6

today's managers need to harness technological advances, manage and lead a dispersed and diverse workforce, anticipate and react to constant competitive and geopolitical change and uncertainty, compete on a global scale, and operate in a... View Details

Keywords: Anna Secino

March 2017 (Revised September 2017)
Case

Facebook Fake News in the Post-Truth World

By: John R. Wells and Carole A. Winkler

In January 2017, Mark Zuckerberg, founder and CEO of Facebook, was surrounded by controversy. The election of Donald Trump as the next president of the United States in November 2016 had triggered a national storm of protests, and many attributed Trump’s victory to... View Details

January 2009 (Revised April 2009)
Case

The Carlyle Group

By: Robert G. Eccles and Carin-Isabel Knoop

This case describes the investment philosophy, organizational structure, management processes and culture of the largest private equity firm in the world measured in terms of assets under management ($89 billion). The Carlyle Group is distinctive in several ways,... View Details

Keywords: Financial Crisis; Assets; Private Equity; Investment; Global Strategy; Innovation and Invention; Knowledge Use and Leverage; Management Practices and Processes; Organizational Structure; Information Technology; Asia; Washington (state, US)

Research Summary

Clinical Trials as a setting for Health Policy and Management Research

The clinical trial marketplace is in flux. A decade ago, pharmaceutical firms almost exclusively conducted the study of their novel drug compounds within major academic medical centers. But today, industry-sponsored clinical trials are increasingly using community... View Details

14 Jun 2011
First Look

First Look: June 14

viable product, in order to real-world test Gallop's "business of the future" concept while development was ongoing. IWRTW was conceived to bring together human good intentions with corporate good intentions, to activate both... View Details

Keywords: Sean Silverthorne

January 2020
Case

Ureed.com: The Marketplace for Language

By: Ashley V. Whillans, Esel Çekin and Alpana Thapar

Jordanian entrepreneur, Nour Al Hassan, founded Tarjama in 2008, tapping into an underserved and high demand need: Arabic translation service. Its lean model comprised of hiring full-time employees, mainly women, who worked from home. It steadily grew over the... View Details

Keywords: Language Translation; Freelancers; Entrepreneurship; Human Resources; Management; Expansion; Quality; Growth and Development Strategy