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  • 15 Jul 2008
  • First Look

First Look: July 15, 2008

the technology bubble to examine the hypothesis that inexperienced investors play a role in the formation of asset price bubbles. Using age as a proxy for managers' investment experience, we find that around the peak of the technology... View Details
Keywords: Martha Lagace
  • 21 Sep 2020
  • Research & Ideas

Are You Sabotaging Your Own Company?

contemplated lies within the jurisdiction of the group or whether it might conflict with the policy of some higher echelon.” “To lower morale and with it, production, be pleasant to inefficient workers; give them undeserved promotions. View Details
Keywords: by Dina Gerdeman
  • June 2013 (Revised March 2014)
  • Case

Inditex: 2000

By: John R. Wells and Galen Danskin
In 2000, Inditex was one of the largest specialty apparel retailers in the world, with $2.4 billion in sales from 1,080 stores across 33 countries. Zara, Inditex's main brand, produced popular designer items at a fraction of design-house prices and could push an item... View Details
Keywords: Fashion; Fashion Industry; Succession; IPO; Competition; Initial Public Offering; Multinational Firms and Management; Management Succession; Growth and Development Strategy; Apparel and Accessories Industry; Retail Industry
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  • 09 Jun 2015
  • First Look

First Look: June 9, 2015

the closer one gets to the customer in responses from sales and service personnel. This article outlines the issues and explains why withholding information about strategy for competitive reasons often results in greater risk for the... View Details
Keywords: Sean Silverthorne

    John A. Deighton

    John Deighton is The Harold M. Brierley Professor of Business Administration Emeritus at Harvard Business School. He is an authority on consumer behavior and marketing, with a focus on digital and direct marketing. He teaches in the area of Big Data in Marketing,... View Details

    Keywords: advertising; banking; beverage; communications; computer; consumer products; credit card; e-commerce industry; financial services; grocery; hotels ＆ motels; information technology industry; marketing industry; music; pharmaceuticals; professional services
    • July 1996 (Revised August 2024)
    • Case

    Innovative Opportunities to Manage Health Care Delivery

    By: Regina E. Herzlinger and D. Scott Lurding
    The purpose of this case is: To familiarize the students with the changing landscape of health care delivery, through chains of retail medical centers and those offering value-based care (VBC).

    To discuss fundamental managerial decisions about their... View Details
    Keywords: Managed Care; Capitation; Strategy
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    • Web

    Human Behavior & Decision-Making - Faculty & Research

    Across a field setting (three entrepreneurial pitch competitions in the United States) and two experiments, we identify a profound and consistent gender gap in entrepreneur persuasiveness. Investors prefer pitches presented by male... View Details
    • 21 Jul 2021
    • Research & Ideas

    What Does an ESG Score Really Say About a Company?

    Receiving more information can clarify the complex, but not when it comes to environmental, social, and governance (ESG) scores. A recent study shows that the more information a company discloses about its ESG practices, the more rating agencies disagree on how well... View Details
    Keywords: by Kristen Senz
    • Web

    Accounting & Management Awards & Honors - Faculty & Research

    Asset Management’s Quantitative Research Institute for his paper with Aaron Yoon, “Stock Price Reactions to ESG News: The Role of ESG Ratings and Disagreement." Suraj Srinivasan : “The Changing Landscape of Auditors’ Liability” with... View Details
    • Web

    Diversity and Inclusion - Christensen Center for Teaching & Learning

    female and/or minority protagonists For example, only using a case with a female protagonist to discuss gender discrimination at work or work/life challenges, which may signal that these issues are relevant only to women or minorities... View Details
    • Web

    RGE Report - Race, Gender & Equity

    Fellow Professor Ivuoma N. Onyeador tag RGE Blog Professor Onyeador examines topics surrounding social cohesion, particularly conflict as it relates to racial dynamics. Her research is particularly timely given the politicized conversations around View Details
    • September 2003 (Revised March 2004)
    • Case

    Bharti Tele-Ventures

    By: Tarun Khanna, Krishna G. Palepu and Ingrid Vargas
    Following the liberalization of India's telecommunications service industry in the early 1990s, Bharti Tele-Ventures grew from a small entrepreneurial telephone equipment importer and manufacturer to become India's largest private-sector telecommunications service... View Details
    Keywords: Private Sector; Growth and Development; Customers; Foreign Direct Investment; Mergers and Acquisitions; Competition; Public Ownership; Profit; Partners and Partnerships; Rank and Position; Telecommunications Industry; India
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    • 28 Nov 2018
    • HBS Case

    On Target: Rethinking the Retail Website

    says. “I think that’s a big reason why Target’s adoption of a data-driven approach has been so successful.” Related Reading: Should Retailers Match Their Own Prices Online and in Stores? Retailing Revolution: Category Killers on the Brink... View Details
    Keywords: by Dina Gerdeman; Retail
    • 02 Jul 2013
    • First Look

    First Look: July 2

    show that empirical findings linking governance, incentives, and performance, which are typically observed in isolation, can instead be interpreted within a simple unified matching framework. Publisher's link: http://ssrn.com/abstract=1561903 2006 pub Legislating Stock... View Details
    Keywords: Anna Secino
    • 09 Mar 2003
    • Research & Ideas

    Six Keys to Building New Markets by Unleashing Disruptive Innovation

    computers operate longer. All Innovative ideas start out as half-baked propositions.— Clayton M. Christensen, Michael E. Raynor, and Scott D. Anthony Companies march along a performance trajectory by introducing successive sustaining innovations—first to remain View Details
    Keywords: by Clayton M. Christensen, Michael E. Raynor & Scott D. Anthony
    • Web

    Online Business Strategy Course | HBS Online

    complements and substitutes and discover the power of complements as a competitive advantage. Highlights Pricing Complements Discerning Complements from Substitutes Creating Complementarity Show Hide Details... View Details
    • Web

    Research - Behavioral Finance & Financial Stability

    U.S. checks appear to have increased retail buying and share prices of retail-dominated portfolios. The Hong Kong payments increased overall market turnover and share prices in Hong Kong and mainland Chinese... View Details
    • 14 Jul 2009
    • First Look

    First Look: July 14

    to avoid intense price competition for the larger segment. A firm that conducts market research may therefore invest less in R&D and earn lower post-launch profits than a rival that has forgone such... View Details
    Keywords: Martha Lagace
    • Article

    Divide and Conquer: Competing with Free Technology under Network Effects

    By: Deishin Lee and Haim Mendelson
    We study how a commercial firm competes with a free open source product. The market consists of two customer segments with different preferences and is characterized by positive network effects. The commercial firm makes product and pricing decisions to maximize its... View Details
    Keywords: Profit; Product Launch; Network Effects; Open Source Distribution; Adoption; Competitive Strategy; Competitive Advantage
    Related
    • 01 Mar 2016
    • First Look

    March 1, 2016

    their demand for a risky asset by weighing two signals: an average of the asset’s past price changes and the asset’s degree of overvaluation. The two signals are in conflict, and investors “waver” over time in the relative weight they put... View Details
    Keywords: Sean Silverthorne