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Show Results For
- All HBS Web
(5,304)
- People (14)
- News (1,262)
- Research (3,146)
- Events (14)
- Multimedia (48)
- Faculty Publications (2,273)
- March 2003
- Case
Insurer of Last Resort? The Federal Financial Response to September 11
By: David A. Moss and Sarah A. Brennan
Examines the federal financial response to September 11, 2001: the airline bailout, the victim compensation fund, emergency aid to New York and Washington, and terrorism reinsurance. Less than two weeks after the attacks, the government had committed almost $40 billion... View Details
Moss, David A., and Sarah A. Brennan. "Insurer of Last Resort? The Federal Financial Response to September 11." Harvard Business School Case 703-041, March 2003.
- 30 Jan 2019
- News
Small-business banking is about to get a whole lot better
Give Employees Cash to Purchase Their Own Health Insurance
Employers’ and employees’ health care costs continue to skyrocket. A solution is to allow employers to give employees pre-tax cash to purchase their own health insurance. This move, enabled by a newly enacted federal rule, would put competitive pressure on insurers,... View Details
- March 2013
- Teaching Note
The IPO of Agricultural Bank of China (ABC) (A) and (B) (TN)
By: Aldo Musacchio
- December 1989 (Revised July 1991)
- Supplement
Bank for International Development, Master Diskette
By: Timothy A. Luehrman and W. Carl Kester
- 10 Apr 2015
- News
General Electric looks to get out of the banking business
- Article
Fixing Market Failures or Fixing Elections? Elections, Banks and Agricultural Lending in India
By: Shawn A. Cole
Cole, Shawn A. "Fixing Market Failures or Fixing Elections? Elections, Banks and Agricultural Lending in India." American Economic Journal: Applied Economics 1, no. 1 (January 2009): 219–50.
- 03 Jun 2021
- News
Insurance to Mitigate the Risk of AI Systems Coming into View
- 1983
- Book
Competition in the Investment Banking Industry
By: Samuel Hayes, A. Michael Spence and David Van Praag Marks
Hayes, Samuel, A. Michael Spence, and David Van Praag Marks. Competition in the Investment Banking Industry. Cambridge, MA: Harvard University Press, 1983.
- July 2023 (Revised April 2024)
- Case
Zurich Insurance (A): Re-establishing a Leading Market Position in Retail
By: Ramon Casadesus-Masanell, Stefano Brusoni, Claudio Feser, Karolin Frankenberger and Ana Procopio Schoen
Casadesus-Masanell, Ramon, Stefano Brusoni, Claudio Feser, Karolin Frankenberger, and Ana Procopio Schoen. "Zurich Insurance (A): Re-establishing a Leading Market Position in Retail." Harvard Business School Case 724-362, July 2023. (Revised April 2024.)
- August 2002 (Revised May 2005)
- Teaching Note
Postgirot Bank and Provment AB: Managing the Cost of IT Operations, TN
Teaching Note for (9-302-061). View Details
- 1994
- Chapter
British Multinational Banking in Asia before 1960
By: G. Jones
- 13 Jan 2011
- News
Increasing numbers of banks are also walking away from foreclosures
- Article
The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel
By: Dennis Campbell and Frances X. Frei
This paper uses the context of online banking to investigate the consequences of employing self-service distribution channels to alter customer interactions with the firm. Using a sample of retail banking customers observed over a 30-month period at a large U.S. bank,... View Details
Keywords: Cost; Service Operations; Distribution Channels; Consumer Behavior; Internet and the Web; Banks and Banking; Technology Adoption; Service Delivery; Market Transactions; Market Participation; Profit; Banking Industry; Banking Industry; United States
Campbell, Dennis, and Frances X. Frei. "The Cost Structure, Customer Profitability, and Retention Implications of Self-Service Distribution Channels: Evidence from Customer Behavior in an Online Banking Channel." Management Science 56, no. 1 (January 2010): 4–24. (Lead Article.)
- March 1974 (Revised June 1995)
- Case
First National City Bank Operating Group (B)
By: Jay W. Lorsch
Growth in demands on the bank's "back office" required a totally new approach to management. New stress on systems orientation, objectives, measurement, process design and control has resulted in lower costs, fewer people, and higher quality. Also resulted in fear,... View Details
Keywords: Change Management; Transition; Banks and Banking; Management Practices and Processes; Managerial Roles; Production; Outcome or Result; Banking Industry
Lorsch, Jay W. "First National City Bank Operating Group (B)." Harvard Business School Case 474-166, March 1974. (Revised June 1995.)