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23 Feb 2015
Research & Ideas

How to Break the Expert’s Curse

Irish playwright George Bernard Shaw famously wrote, "He who can, does. He who cannot, teaches." But it's often more accurate to say, "He who can do can't teach." It's natural for novices to seek out experts for guidance. That's why many organizations adopt formal... View Details

Keywords: by Carmen Nobel; Education

04 Jan 2021
What Do You Think?

How Do We Sustain Organization Diversity?

been winning the competition repeatedly. As Working Knowledge reader John Sandvik put it: “A scale tipped to either side is not ideal the balance already is far in favor of the largest businesses, and some of the changes they have managed... View Details

Keywords: by James Heskett

06 Jan 2003
What Do You Think?

China: The Next Big Market Opportunity or the Next Big Bubble?

ineffective enforcement of intellectual property laws that may stifle China's transition from a manufacturing to a higher-value-added knowledge-based economy. Greg Durst cites both "Western gullibility" in overestimating the... View Details

Keywords: by James Heskett

29 Apr 2020
Book

The Key to Powerful Social Change: Small Villages

Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details

Keywords: by Dina Gerdeman

22 Sep 2014
Op-Ed

Online Banks Fill Funding Needs for Small Business

the SEC partially regulates peer-to-peer lending, and state banking laws apply, but the online small business lending sector is largely unregulated at the federal level. Should borrower View Details

Keywords: by Karen Mills; Banking; Financial Services