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Show Results For
- All HBS Web
(11,640)
- People (60)
- News (2,711)
- Research (6,115)
- Events (62)
- Multimedia (98)
- Faculty Publications (4,042)
- 01 Dec 2013
- News
Faculty Q&A: Playing the Hits
is one of the key reasons why I wrote my book. Back in 2006, Chris Anderson [author of the The Long Tail] got people thinking that new technology would change what consumers... View Details
- November 2009 (Revised September 2010)
- Case
Personal Rapid Transport at Vectus, Ltd.
By: Benjamin Edelman
Personal Rapid Transport (PRT) vehicles—often called "driverless taxis"—sought to combine the best characteristics of cars, taxis, and trains, while adding features unavailable in any existing transportation system. Like cars and taxis, PRT vehicles carried small... View Details
Keywords: Entrepreneurship; Network Effects; Competitive Strategy; Corporate Strategy; Transportation Networks; Transportation Industry
Edelman, Benjamin. "Personal Rapid Transport at Vectus, Ltd." Harvard Business School Case 910-010, November 2009. (Revised September 2010.) (Featured in Working Knowledge: Can Entrepreneurs Drive People Movers to Success?) (courtesy copy.)
- 19 Nov 2014
- HBS Case
Marketing Marijuana
a high number of users who are eating marijuana rather than smoking it. About 50 percent of sales in the city stores are edibles. "That reflects new consumers coming into... View Details
- May 20, 2024
- Article
Porter’s Five Forces and Competitive Advantage in Web3
By: Scott Duke Kominers and Liang Wu
Competitive strategy — the art of crafting and executing plans to achieve an advantageous position in the market — is integral to any business, and especially relevant for platforms because it determines their ability to achieve network effects and scale. But web3... View Details
Keywords: Five Forces Framework; Competitive Strategy; Business Strategy; Network Effects; Digital Transformation
Kominers, Scott Duke, and Liang Wu. "Porter’s Five Forces and Competitive Advantage in Web3." a16zcrypto.com (May 20, 2024).
- 20 Mar 2007
- First Look
First Look: March 20, 2007
the impact of inventory on sales and the interrelationship between gross margin and inventory. We also estimate the effects of exogenous explanatory variables such as store growth, proportion View Details
Keywords: Martha Lagace
- 15 Dec 2009
- First Look
First Look: Dec. 15, 2009
Publication:Review of Financial Studies 22, no. 10 (2009): 4129-4156 Abstract Many investors purchase their mutual funds through intermediated channels, engaging and paying brokers or financial advisors for fund selection and advice. We... View Details
Keywords: Martha Lagace
- February 2010 (Revised April 2010)
- Case
China: Getting Richer Still
By: Diego A. Comin and Richard H. K. Vietor
In the last quarter of 2009, China's GDP growth rate again approached 10%. While the global financial crisis had certainly hurt - causing layoffs of as many as 20 million factory workers - a huge stimulus package on top of continuing domestic demand had restored... View Details
- 06 Sep 2024
- Blog Post
Harvard Business School Announces 2024 Goldsmith Fellows
Harvard Business School (HBS) has announced the 2024 recipients of the Horace W. Goldsmith Fellowships. Established in 1988 by the Horace W. Goldsmith Foundation and Richard L. Menschel (MBA 1959), a former director View Details
- January 1991 (Revised January 1993)
- Case
Xerox Corp.: The Customer Satisfaction Program
In August 1990 the president and executive vice president of Xerox are reviewing the progress made on its customer satisfaction program. The emphasis placed on the program, the success of the program to date, and the drive to achieve the corporate goals of customer... View Details
Menezes, Melvyn A. "Xerox Corp.: The Customer Satisfaction Program." Harvard Business School Case 591-055, January 1991. (Revised January 1993.)
- 21 Nov 2017
- First Look
First Look at New Research and Ideas, November 21, 2017
forthcoming Quantitative Marketing and Economics Aggregation of Consumer Ratings: An Application to Yelp.com By: Dai, Weijia, Ginger Jin, Jungmin Lee, and Michael Luca Abstract—Because View Details
Keywords: Sean Silverthorne
- 28 Jun 2011
- First Look
First Look: June 28
and the Dodd-Frank Financial Reforms Clayton S. Rose and Aldo SesiaHarvard Business School Note 311-094 The note provides background on the Dodd-Frank Wall Street Reform and Consumer Protection Act, brief background on lobbying, and... View Details
Keywords: Sean Silverthorne
- Profile
Charles Jennings
experience here shaped your goals & career path? Prior to HBS, my job required me to perform as an individual contributor—now, I have a much deeper interest in and opportunity to lead others to achieve their best. I look forward to... View Details
- 20 Jan 2016
- Research & Ideas
Maybe Uber isn't God's Gift to Mankind
Uber and its ilk, but then spells out various ways consumers might be negatively affected by the business practices of transportation network companies (or TNCs). IS UBER DRIVING UP YOUR CAR INSURANCE RATES?... View Details
- 07 Nov 2024
- Blog Post
Meet the Aerospace & Defense Club
What we do The mission of the HBS Aerospace & Defense (A&D) Club is to help students make critical contributions to the space, commercial aviation, and defense industries. How we do it Our club accomplishes our mission in two... View Details
Keywords: All Industries
- July 2003 (Revised June 2010)
- Case
FrontPoint Partners
By: Jay O. Light
A hedge fund platform, a new and unique kind of asset management firm, contemplates various client markets for its services. View Details
Keywords: Asset Management; Investment; Demand and Consumers; Digital Platforms; Service Delivery; Financial Services Industry
Light, Jay O. "FrontPoint Partners." Harvard Business School Case 204-020, July 2003. (Revised June 2010.)
- 16 Sep 2014
- Research & Ideas
Has Apple Reinvented the Watch?
especially from a consumer health and wellness standpoint. It's where we know the health care industry is moving. Q: Apple has always been known for innovative design. Have they succeeded to do that with the Apple Watch? A: Several View Details
- Student-Profile
Talia Gillis
complex situations led me to become a doctoral student at Harvard Law School. Focusing on consumer financial regulation it became clear that to address the questions I was interested in I needed the... View Details
- August 1971 (Revised August 1984)
- Supplement
Dansk Designs Ltd., Video Supplement
By: Hugo Uyterhoeven
Introduces the students to the principals of Dansk Design. View Details
Keywords: Consumer Products Industry
Uyterhoeven, Hugo. "Dansk Designs Ltd., Video Supplement." Harvard Business School Supplement 372-031, August 1971. (Revised August 1984.)
- November 2011
- Case
Comfort Class Transport: Does Customer Service Need an Overhaul?
By: Michael J Roberts and Paul E. Morrison
The general manager of a chauffeured limousine transport company is concerned about underperformance at the company's customer service call center. The eight-person call center handles almost all customer interaction including discussing company services with... View Details
Keywords: Capacity Utilization; Supply ＆ Demand; Operations Management; Customer Service; Management; Demand and Consumers; Service Operations; Order Taking and Fulfillment; Performance Capacity; Customer Satisfaction; Transportation Industry
Roberts, Michael J., and Paul E. Morrison. "Comfort Class Transport: Does Customer Service Need an Overhaul?" Harvard Business School Brief Case 114-374, November 2011.