Publications

Register to Read

April 2018
Exercise

Stoy Foods: Role Information for Milan Stoyanovic

By: John Beshears

In this simulation exercise, four family members must negotiate over the future of the family business. Should the business be sold to a strategic buyer, or should the family retain control? If the business is sold, how should the proceeds of the sale be distributed... View Details

Keywords: Succession; Sale Of Business; Understanding Interests; Value Creation; Family Business; Business Exit or Shutdown; Negotiation; Ownership Stake; Perspective; Agreements and Arrangements

June 1977 (Revised May 1997)
Case

University of Trent

By: Regina E. Herzlinger

Focuses on two issues: 1) technical systems that can be employed in nonprofit organizations for control and motivational purposes. Systems discussed range from payroll monitoring systems to zero-base budgeting and 2) the managerial environment needed for serious... View Details

Keywords: Information Technology; Motivation and Incentives; Business or Company Management; Nonprofit Organizations; Governance Controls; Education Industry

December 2004
Article

How Market Smarts Can Protect Property Rights

By: Bharat N. Anand and Alexander Galetovic

Keywords: Property; Rights

November 2007 (Revised March 2014)
Case

Excerpts from Interview with Jim Triandiflou, Founder of Ockham Technologies

By: Noam Wasserman

Describes the issues facing a founder-CEO regarding building a board, assembling an executive team, managing tension between co-founders, and outsourcing system development work. The abridged version does not include the introduction and final sections of the full case... View Details

Keywords: Entrepreneurship; Governing and Advisory Boards; Job Cuts and Outsourcing; Management Teams; Managerial Roles; Conflict Management

January 1988 (Revised March 1995)
Supplement

Digital Equipment Corp.: The Endpoint Model (B1)

By: David A. Garvin

Should follow Digital Equipment Corp.: The Endpoint Model (A). The plant manager has been promoted and students must decide what kind of individual--background, training, personal style, etc.--they would like to replace him. View Details

Keywords: Training; Leadership Style; Management Succession; Identity; Technology; Technology Industry

Article

On the Correspondence of Contracts to Salaries in (Many-to-Many) Matching

By: Scott Duke Kominers

In this note, I extend the work of Echenique (2012) to show that a model of many-to-many matching with contracts may be embedded into a model of many-to-many matching with wage bargaining whenever (1) all agentsʼ preferences are substitutable and (2) the matching with... View Details

Keywords: Many-to-Many Matching; Stability; Substitutes; Contract Design; Unitarity; Market Design; Contracts; Marketplace Matching; Balance and Stability; Economics

May 2012 (Revised October 2012)
Supplement

H-Soft (B-2): Vikram Sharma

By: Ramana Nanda

Siddharth Kapoor, the Founder and CEO of H-Soft Mumbai, reflected on his meetings as he walked out of VC Ventures' offices in Mumbai. After a few months of intensely pitching his startup to several different investors, he finally had a term sheet in hand. Despite this... View Details

Keywords: Entrepreneurial Finance; Venture Capital Term Sheet; India; Entrepreneurship; Business Startups; Venture Capital; Investment; Contracts; Partners and Partnerships; India

November 9, 2019
Article

Effect of Revealing Authors' Conflicts of Interests in Peer Review: Randomized Controlled Trial

By: Leslie K. John, George Loewenstein, Andrew Marder and Michael Callaham

Objective: To assess the impact of disclosing authors’ conflict of interest declarations to peer reviewers at a medical journal.
Design: Randomised controlled trial.

Setting: The study was conducted within the manuscript review process at the... View Details

Keywords: Conflicts Of Interest; Peer Review; Randomized Controlled Trial; Scientific Publication; Conflict of Interests; Journals and Magazines; Science

Read Now

October 2024
Case

Edizione

By: Cynthia A. Montgomery, Dante Roscini, Elena Corsi and Hugo Etchegoyhen

This case study examines the diversification and transformation of Edizione, the Benetton family's holding company originally established to reinvest dividends from the Benetton clothing brand. Edizione expanded significantly in the late 1990s and early 2000s,... View Details

14 Apr 2008
Research & Ideas

The Surprising Right Fit for Software Testing

It is part of the same family of impairments as classic autism and Asperger syndrome. While psychological and medical experts do not agree on its precise contours, nor on how... View Details

Keywords: by Martha Lagace; Video Game; Web Services; Computer

Article

Are Self-service Customers Satisfied or Stuck?

By: Ryan W. Buell, Dennis Campbell and Frances X. Frei

This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and retention. Specifically, we disentangle the distinct effects of satisfaction and switching costs as drivers of retention among self-service customers. Our empirical... View Details

Keywords: Service Delivery; Information Technology; Customer Satisfaction; Competition; Cost; Banks and Banking; Behavior; Market Transactions; Management Analysis, Tools, and Techniques

December 2010
Article

Building Sustainable Hybrid Organizations: The Case of Commercial Microfinance Organizations

By: Julie Battilana and Silvia Dorado

We explore how new types of hybrid organizations (organizations that combine institutional logics in unprecedented ways) can develop and maintain their hybrid nature in the absence of a "ready-to-wear" model for handling the tensions between the logics they combine.... View Details

Keywords: Organizational Structure; Microfinance; Growth and Development Strategy; Identity; Commercialization; Balance and Stability; Policy; Recruitment; Business Model

11 Feb 2014
First Look

First Look: February 11

http://people.hbs.edu/mluca/Papers%20on%20RIS/Land%20Reform.pdf August 2013 Psychological Science Evil Genius? How Dishonesty Can Lead to Greater Creativity By: Gino, F., and S. Wiltermuth Abstract—We... View Details

Keywords: Sean Silverthorne

July 1976
Article

Effects of Externally-Imposed Deadlines on Subsequent Intrinsic Motivation

By: T. M. Amabile, W. DeJong and M. R. Lepper

Studied the effects of externally imposed deadlines on individuals' task performance and their subsequent interest in the task. In 1 deadline condition, 20 male undergraduates were given an explicit time limit for solving a series of initially interesting word games.... View Details

Keywords: Motivation and Incentives; Time Management; Social Psychology; Situation or Environment

11 Jun 2001
Research & Ideas

E-Commerce Unplugged

Companies that spent decades understanding consumer-buying psychology traditionally assumed that specific products could satisfy discrete consumer needs. Now, they will need to define consumers by their fundamental life intentions (the... View Details

Keywords: by Nitin Nohria & Marty Leestma

21 Oct 2013
Research & Ideas

Missing the Wave in Ship Transport

to produce based on the naive assumption that there will be "zero supply response, so that earnings will always be the same" as they were in a particular time period. This assumption is wrong. Owners, perhaps for psychological reasons... View Details

Keywords: by Kim Girard; Transportation

17 Apr 2012
First Look

First Look: April 17

under the Rug: How Unethical Actions Lead to Forgetting of Moral Rules Authors:Lisa L. Shu and Francesca Gino Publication:Journal of Personality and Social Psychology (in... View Details

Keywords: Carmen Nobel

July 1997 (Revised October 2002)
Case

Khalil Abdo Group

Three brothers inherit a business in Egypt; the complications begin as each gets married, has a family, and becomes torn among different family interests. Now the third generation is appearing. View Details

Keywords: Family Business; Trust; Family and Family Relationships; Egypt