Business Schools - Publications - Faculty & Research

Web

Faculty & Advisors - MBA

Partners, a fund that invests in underrepresented managers. Enke earned her PhD at Columbia University, and MBA at Harvard Business School where she was awarded the Kaplan Fellowship in life sciences. Marc... View Details

28 Apr 2010
Research & Ideas

Earth Day Reflections

Below are the views that faculty shared with the HBS community on Earth Day. 1. Robert G. Eccles Senior Lecturer of Business Administration and author of One Report: Integrated Reporting for a Sustainable Strategy (This article, titled,... View Details

Keywords: by Staff

07 Feb 2017
First Look

First Look at New Research: February 7

https://www.hbs.edu/faculty/Pages/item.aspx?num=52166 Harvard Business School Case 317-034 La-Z-Boy (A) Kurt Darrow, CEO of La-Z-Boy furniture, must decide whether to continue an overhaul of the company's... View Details

Keywords: Sean Silverthorne

19 Apr 2010
Research & Ideas

The History of Beauty

often deemed an affront to public morality, to the $330 billion global industry of today. Q: Why has this industry been so neglected by business school faculty? A: I think there are two reasons. First of... View Details

Keywords: by Sean Silverthorne; Beauty & Cosmetics

Blog

Discover Upcoming HBS Executive Education Programs

As a business leader, you are often confronted with a wide range of opportunities and challenges. You're expected to bring new ideas to the table, find solutions to existing and arising obstacles, and stay in the forefront of innovative... View Details

05 Jul 2018
News

How to Manage an Employee Who’s Having a Personal Crisis

24 Mar 2013
News

There’s a Reason for Deposit Insurance

Web

Who Are We Looking For? - MBA

Admissions Who Are We Looking For? Connect with Us Sign up College Students Who Are We Looking For? Class Profile Application Process Application Dates Events Direct from the Director Videos and Recorded Webinars The mission of Harvard View Details

Web

Summer Venture in Management

Harvard Business School Summer Venture in Management IMAGINE YOURSELF AS A HARVARD BUSINESS SCHOOL STUDENT... The Summer Venture in Management... View Details

Web

Corporate Director Certificate

Corporate Director Certificate The Harvard Business School (HBS) Corporate Director Certificate will enhance your board leadership skills and improve your ability to succeed as a director in an increasingly... View Details

20 Dec 2017
Lessons from the Classroom

How to Design a Better Customer Experience

Click HereHarvard Business School Professor Stefan Thomke describes how his Executive Education students use LEGO blocks to design customer experiences. (Video by Executive Education) Why do some product or... View Details

Keywords: by Dina Gerdeman; Health; Entertainment & Recreation

30 May 2023
Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

but large language models like generative pre-trained transformers (GPTs) may allow companies to rely on AI to uncover consumers’ tastes, according to new research from Harvard Business School and Microsoft.... View Details

Keywords: by Kristen Senz

29 Mar 2010
Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

Henry Ford think he could keep selling black-only Model Ts? "Denial has always been a problem," writes Harvard Business School historian Richard S. Tedlow in a new book, Denial: Why View Details

Keywords: by Martha Lagace; Auto; Retail; Technology

Web

Direct from the Director - MBA

STEM-Designated Degree Hi everyone, I’m back in touch with some good news to share! The Harvard Business School MBA is now a STEM-designated degree. This designation will allow all our MBA students,... View Details

12 Jun 2014
News

Second Wind

13 Mar 2018
First Look

March 13, 2018

correlate with higher national happiness. Across levels of analysis, our results suggest that both the amount and diversity of digital emotion expression influences well-being. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=54143 Harvard View Details

Keywords: Sean Silverthorne

Web

Organizational Behavior - Doctoral

field and advancing theoretical understanding in posts at schools of management or in disciplinary departments. The Organizational Behavior program is jointly administered by the faculty of Harvard Business... View Details

01 Dec 2008
Lessons from the Classroom

How Many U.S. Jobs Are ‘Offshorable’?

The controversial topic of offshoring U.S. jobs may have been shoved out of the headlines by recent events, but it remains front and center for senior business leaders operating in an increasingly global, competitive economy. To give MBAs... View Details

Keywords: by Julia Hanna

April 2008
Module Note

Improvement with Customer-Operators

By: Frances X. Frei and Dennis Campbell

Taught as the third module in a Harvard Business School course on Managing Service Operations: Understanding the Customer Operating Role (606-092). Explores how firms can systematically leverage their customer-operators in the organizational improvement process is... View Details

Keywords: Service Operations; Performance Improvement; Customer Focus and Relationships; Framework; Employees; Business Model; Management Practices and Processes; Organizational Design

Citation

Purchase

02 Oct 2007
First Look

First Look: October 2, 2007

America Harvard Business School Case 908-004 Describes the auction of Cable & Wireless America (CWA), a bankrupt subsidiary of the British telecommunications company Cable & Wireless. While an... View Details

Keywords: Martha Lagace

Publications