community service - Publications - Faculty & Research

12 Jul 2020
Research & Ideas

Solving COVID'S Mental Health Crisis

community through board work at Rising Ground and Service Program for Older People, both of which have rallied to help New York City through the crisis,” he says. Pandemic exposes underlying weaknesses in... View Details

Keywords: by Howard Stevenson and Shirley Spence; Health

05 Oct 2010
First Look

First Look: October 5, 2010

case:http://cb.hbsp.harvard.edu/cb/product/211014-PDF-ENG MindTree: A Community of Communities David A. Garvin and Rachna TahilyaniHarvard Business School Case 311-049 MindTree is a mid-sized Indian IT View Details

Keywords: Sean Silverthorne

08 Sep 2003
Research & Ideas

A Bold Proposal for Investment Reform

out of the rut we're currently in, both the suppliers and those demanding information have to be willing to consider radical ideas in terms of reform. What radical measures should the investor community or those demanding information... View Details

Keywords: by Ann Cullen; Financial Services

27 Apr 2009
Research & Ideas

Building Businesses in Turbulent Times

services. In health care, nursing services, community social services, mental health services, and home health-care services are on the rise. One executive recently told me that his firm's business training... View Details

Keywords: by Staff

June 2018 (Revised October 2018)
Teaching Note

Valuing Snap After the IPO Quiet Period (A), (B), and (C)

By: Marco Di Maggio and Benjamin C. Esty

Teaching Note for HBS Nos. 218-095, 218-096, and 218-116. View Details

Citation

Purchase

06 Mar 2006
What Do You Think?

The China Dilemma for U.S. Firms: Comply, Resist, or Leave?

Google ended its service to China, China would respond by creating its own version of Google." Jack Carpenter advised, "If an organization is serious about doing business in China, it must 'ride out' all government restrictions.... View Details

Keywords: by James Heskett; Technology

19 May 2008
Research & Ideas

Connecting School Ties and Stock Recommendations

you? A: The fact that school ties seemed to be important in the data did not surprise us, but the magnitude of our results did. Q: Why does information transfer more easily in a social network based on schools? What makes school ties different for this analysis from,... View Details

Keywords: by Martha Lagace; Financial Services

18 Jun 2013
First Look

First Look: June 18

https://www.hbs.edu/faculty/Pages/item.aspx?num=39382 Cases & Course Materials Harvard Business School Case 913-041 SaferTaxi: Connecting Taxis and Passengers in South America SaferTaxi, a taxi booking service in South America, must develop its... View Details

Keywords: Anna Secino

21 Aug 2007
First Look

First Look: August 21, 2007

decisions confronting the founding management team of a new online financial services company. Prosper Marketplace is an internet-based market for individuals to borrow money from other individuals who wish to invest in such loans.... View Details

Keywords: Martha Lagace

08 May 2006
Research & Ideas

The Cost of Cutting in Line

show, for example, that companies must not try to buy local approval if they plan to open a new facility that the local community does not welcome. If Wal-Mart plans to open a new store and the town does not like it, the worst thing the... View Details

Keywords: by Sean Silverthorne

18 Jun 2001
Research & Ideas

Caught in the Cogs: When Manufacturing and IT Meet

small, incremental steps," said Upton. "The same holds true for information technology." In the wake of the Internet and advances in IT have come a host of service firms, including the three represented on Upton's panel:... View Details

Keywords: by Jim Aisner

25 Jan 2000
Research & Ideas

Strategic Alliances

apparel and footwear, when City Year requested fifty pairs of boots for its youth service corps program. "In the philanthropic relationship," Austin observes, "each side benefits modestly. The NPO receives funding, goods, or services,... View Details

Keywords: by Nancy O. Perry

13 Apr 2015
Research & Ideas

3 Ways Firms Can Profit From Environmental Investments

$96 million, as well as home rental service Airbnb, noting, "Why build new hotels when we've got all this spare capacity?" Henderson works closely with the STAR Lab, a new initiative focused on research about environmental consumer... View Details

Keywords: by Carmen Nobel; Energy; Utilities

06 Jun 2012
What Do You Think?

Is Something Wrong with the Way We Work?

Summing Up Fixing the Way We Work There is a lot wrong with the way we work, but very little of this is due to new networking capabilities or communications technology. Neither can we blame increasing globalization and the demands of... View Details

Keywords: by James Heskett; Consulting

05 Jan 2010
First Look

First Look: January 5

that action is taken to address the problems, and (3) communicating about actions taken. Sixty-nine randomly selected hospitals, 20 of which were randomly selected to engage in the three activities for 18 months, participated in the... View Details

Keywords: Martha Lagace

19 Sep 2006
First Look

First Look: September 19, 2006

MaterialsChina: To Float or Not To Float? (F)- Alcatel and Strong Chinese Competition Harvard Business School Case 706-036 The Chinese operations of Alcatel, a global communications solution provider based in France, were faced with... View Details

Keywords: Sean Silverthorne

12 Nov 2021
Op-Ed

Can Our Parenting Struggles Make Us Better Leaders?

guide employees in their exercise of autonomy. I call this approach freedom within a framework. Two steps to authoritative leadership To become a more authoritative leader, I suggest taking two basic steps: Communicate a clear framework.... View Details

Keywords: by Ranjay Gulati; Air Transportation

16 Oct 2019
Research & Ideas

Read Our Most Popular Stories of the Quarter

great customer service is no longer the responsibility of just one department. Creating the customer-centric organization. (12,182 visits) What Machine Learning Teaches Us about CEO Leadership Style Researchers use machine-learning to... View Details

Keywords: by Sean Silverthorne

May 2011
Article

Challenge the Boss or Stand Down

By: W. Earl Sasser

This HBR Case Study includes both the case and the commentary. For teaching purposes, this reprint is also available in two other versions: case study-only, reprint R1105X, and commentary-only, R1105Z. Tom Green, an aggressive young sales executive at self-service... View Details

Keywords: Problems and Challenges; Personal Development and Career; Jobs and Positions; Conferences; Service Industry