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Show Results For
- All HBS Web
(2,700)
- People (18)
- News (1,130)
- Research (1,025)
- Events (1)
- Multimedia (2)
- Faculty Publications (417)
- 16 Jul 2012
- Research & Ideas
Are You a Strategist?
strategy-is a dangerous mirage," Montgomery warns. "The longer you can keep an advantage vibrant, the better. But any advantage is better thought of as part of a bigger story, one frame in a motion picture." Although a company may change what it makes, the View Details
Keywords: by Carmen Nobel
- 04 Apr 2017
- First Look
First Look at New Research, April 4
Hongchoy faced on whether the strategic shift would dilute Link's mission of servicing the local community with affordable yet quality retail experience, while balancing his responsibilities to his... View Details
Keywords: Sean Silverthorne
- 20 May 2008
- First Look
First Look: May 20, 2008
Case 608-016 Cambrian House builds Internet-based products and services by relying entirely on its user community for all aspects of its innovation and new product development process. Users suggest ideas... View Details
Keywords: Martha Lagace
- Web
Social Enterprise - Faculty & Research
institutional development influences the extent to which CSR communications are symbolically decoupled from substantive CSR activities. Our database includes all CSR reports issued by the approximately 1,600 publicly listed Chinese firms... View Details
- Web
Projects - Race, Gender & Equity
Harvard explores the intersection of technology and inequality through interviews with researchers, practitioners, and activists, community events, and interactive workshops. Advancing Structural Equality in Law Firms This collaboration... View Details
- Web
HBS Veteran Spotlight: Lindsey Chrismon (MBA 2025) - MBA
Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st... View Details
- Web
Research Resources - Doctoral
Research Community Research Resources Our research and teaching resources are unmatched. The research and teaching resources at Harvard are unmatched by any other school. Students can make use of virtually any methodology required to... View Details
- December 2017
- Article
Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee-Customer Interactions
By: Lakshmi Ramarajan, Nancy Rothbard and Steffanie Wilk
Across multiple studies, we examine how identity conflict and enhancement within people affect performance in tasks that involve interactions between people through two mechanisms: role-immersion, operationalized as intrinsic motivation, and role-taking,... View Details
Ramarajan, Lakshmi, Nancy Rothbard, and Steffanie Wilk. "Discordant vs. Harmonious Selves: The Effects of Identity Conflict and Enhancement on Sales Performance in Employee-Customer Interactions." Academy of Management Journal 60, no. 6 (December 2017): 2208–2238.
- Web
Events - Health Care
by an informal networking hour. Your participation as alumni will support our efforts to guide students with their development as they navigate career and personal decisions. Download to Calendar Nov 20 20 Nov 2024 Harvard Business School Open to the HBS View Details
- 25 Aug 2014
- HBS Case
Starbucks Reinvented
part in community service projects to aid areas of the city still recovering from Hurricane Katrina, partners participated in team-building events that reviewed the company's guiding principles and reminded... View Details
- Profile
Jean Luo
things and see how I liked entrepreneurship.” As early as November in her RC year, Jean began Outdoor Pass, an application that uses machine learning and social graphs to help users identify and participate in local activities with friends and View Details
- 14 Jul 2008
- Research & Ideas
HBS Cases: Reforming New Orleans Schools After Katrina
the ground there, and became interested in a start-up called New Schools for New Orleans (NSNO) through the work that our student teams have done every January since the storm as part of the HBS New Orleans Service Immersion. This year... View Details
- 01 Dec 2023
- News
In My Humble Opinion: Plugged In
In a career spent investing in innovative startups at Intel, leading National Grid’s innovation and investment operations, and founding a nonpro t dedicated to advancing women and minorities to positions of top corporate leadership, Lisa Lambert (MBA 1997) always has... View Details
Keywords: Deborah Blagg
- 17 Jan 2020
- In Practice
6 Traits That Set Top Business Leaders Apart
clarify the complex "They can communicate very clearly and succinctly—usually with short words and short sentences—and even on complex issues. They've developed the skills necessary to really get to the heart of things." Joseph L.... View Details
Keywords: by Danielle Kost
- February 2017
- Teaching Note
The Tate's Digital Transformation
By: Jill Avery
John Stack was the visionary Head of Digital Transformation at the Tate, a collection of four major art galleries in the UK, including Tate Modern, the most visited gallery devoted to modern and contemporary art in the world. Stack was the architect of the Tate’s... View Details
Keywords: Digital; Ecommerce; Experience; Customer Experience; Customer Relationship Management; Channel Management; Museums; Arts Marketing; Nonprofit; Marketing; Marketing Channels; Marketing Strategy; Customer Focus and Relationships; Digital Marketing; Digital Strategy; Social Media; E-commerce; Entertainment and Recreation Industry; Fine Arts Industry; England; United Kingdom; Europe
- 21 Dec 2010
- First Look
First Look: December 21
the period from 1996 to 2005 to test the hypothesized relationships. How Managers Use Multiple Media: Discrepant Events, Power and Timing in Redundant Communication Authors:P.M. Leonardi, T.B. Neeley, and E.M. Gerber... View Details
- 25 Jun 2020
- Blog Post
Harvard Business School Class of 2021 Student Profiles
Collaborating with a friend, Nouf, Fatima launched Jonnah, a nonprofit that would help women with sewing skills get the materials, space, and services necessary to run a garment business. By August 2018, they had successfully launched... View Details
- Web
Health Care - Faculty & Research
community hospital to establish Hoag Orthopedic Institute, a for-profit hospital and two ambulatory service centers. By controlling and integrating all aspects of the patients' medical treatment, the... View Details
- Web
Teacher Profiles - Case Method Project
Adams Caldwell High School Caldwell, ID Subjects: American Government VA Hope Adams George Washington High School (VA) Danville, VA WI Nick Adams East High School Madison, WI OR Tara Adams Reedsport Community Charter School Reedsport, OR... View Details
- Web
About the Center - Christensen Center for Teaching & Learning
instructors at other institutions in the United States and abroad. Services for HBS Faculty The Christensen Center supports all current Harvard Business School faculty through online resources and confidential one-on-one consulting... View Details