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  • 20 Aug 2024
  • Interview

Angel City Football Club: A New Business Model for Women’s Sports

By: Jeffrey F. Rayport, Brian Kenny and Nicole Tempest Keller
Angel City Football Club (ACFC) was founded in 2020 by venture capitalist Kara Nortman, entrepreneur Julie Uhrman, and actor and activist Natalie Portman. As outsiders to professional sports, the all-female founding team had rewritten the playbook for how to build a... View Details
Keywords: Brands and Branding; Gender; Franchise Ownership; Business Model; Sports Industry
Related
  • August 2019 (Revised April 2021)
  • Case

Unifying Divisions: Joro's Mission to Preserve the Planet

By: Shikhar Ghosh and Marilyn Morgan Westner
The case focuses on the initial startup team and Founders’ agreements. In March 2018, Sanchali Pal proposed renegotiating the informal founders’ agreement and equity split she and her co-founders had drafted the previous spring. They had been working together for over... View Details
Keywords: Founders' Agreements; Business Startups; Climate Change; Agreements and Arrangements; Conflict Management
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  • 12 May 2021
  • Book

The Hard Truth About Being a CEO

a leadership guide to navigating a role that Fubini says is unlike any other, which leaves many new CEOs and leaders struggling to find their footing. “People strive for a long time to develop functional skills and operational knowledge and a View Details
Keywords: by Michael Blanding
  • 2023
  • Working Paper

Operational Impact of Communication Channels: Evidence from Last-Mile Delivery Services

By: Natalie Epstein, Santiago Gallino and Antonio Moreno
Communication channels are often used to improve customer satisfaction and behavior. This paper studies how they can be used to enhance operational performance.
We partner with a last-mile delivery company and, through natural and field experiments, explore... View Details
Keywords: Customer Satisfaction; Consumer Behavior; Logistics; Communication
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  • 2022
  • Working Paper

An Anatomy of Performance Monitoring

By: Achyuta Adhvaryu, Anant Nyshadham and Jorge Tamayo
Performance monitoring is a mainstay management tool in most organizations. Yet we still know little about whether—and why—better monitoring yields better performance in practice. To shed light on these questions, we study the introduction of a performance monitoring... View Details
Keywords: Performance Monitoring; Worker Skills; Skill Depreciation; Managerial Inattention; On-the-job Training; Productivity; Multitasking; Quick Serve Restaurants; Performance Evaluation; Employees; Competency and Skills; Training; Performance Productivity; Management; Information Technology; Food and Beverage Industry; Puerto Rico
Related

    Uncovering the Mitigating Psychological Response to Monitoring Technologies

    Organizational psychologists have long held that monitoring workers saps them of their autonomy and thereby reduces their effectiveness. Yet technology has intensified such surveillance in recent years: Managers now track everything from clinicians’ handwashing to... View Details

    • 31 Mar 2011
    • Working Paper Summaries

    What Do CEOs Do?

    Keywords: by Oriana Bandiera, Luigi Guiso, Andrea Prat & Raffaella Sadun
    • November 2020
    • Article

    Tackling Youth Unemployment: Evidence from a Labor Market Experiment in Uganda

    By: Livia Alfonsi, Oriana Bandiera, Vittorio Bassi, Robin Burgess, Imran Rasul, Munshi Sulaiman and Anna Vitali
    We design a labor market experiment to compare demand- and supply-side policies to tackle youth unemployment, a key issue in low-income countries. The experiment tracks 1700 workers and 1500 firms over four years to compare the effect of offering workers either... View Details
    Keywords: Employment; Training; Competency and Skills; Developing Countries and Economies
    Related
    • March 2018 (Revised June 2018)
    • Case

    City Year at 30: Toward Long-Term Impact

    By: Rosabeth Moss Kanter and James Weber
    In 2018, City Year was a 30-year-old nonprofit that recruited and organized teams of young-adult “volunteers” (corps teams) to provide a year of citizen service. It had 3,100 corps members serving in 327 schools located in 28 U.S. cities. In its early decades, City... View Details
    Keywords: Education; Service Operations; Nonprofit Organizations; Growth and Development Strategy; Performance Efficiency; Resource Allocation; Change Management; Social Entrepreneurship; Middle School Education; Secondary Education; Philanthropy and Charitable Giving; Human Capital; Growth Management; Service Delivery; Organizational Design; Social Enterprise; Poverty; United States
    Related
    • January 2016 (Revised November 2018)
    • Case

    Match Next: Next Generation Middle School?

    By: John J-H Kim and Daniel Goldberg
    This case is set in 2015 as a team at Match Education, a high performing charter middle school in Boston, explores new staffing and technology approaches in their quest to obtain what they term "jaw dropping" results. The team hopes to test and model for other schools... View Details
    Keywords: General Management; K-12; Charter Schools; Public Schools; Edtech; Education; Information Technology; Management; Public Sector; Entrepreneurship; Education Industry; Boston
    Related
    • 08 Aug 2022
    • HBS Case

    Building an 'ARMY' of Fans: Marketing Lessons from K-Pop Sensation BTS

    Push Through the Pain? Related reading from the Working Knowledge Archives Tracks of My Tears: Reconstructing Digital Music Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. (Photo by Lee Young-ho/Sipa... View Details
    Keywords: by Shalene Gupta; Media & Broadcasting; Music
    • 30 Oct 2012
    • First Look

    First Look: October 30

      PublicationsHappy Money: The Science of Smarter Spending Authors:Elizabeth Dunn and Michael Norton Publication:Simon & Schuster, forthcoming Abstract If you think money can't buy happiness, you're not spending it right. Two rising stars in behavioral science... View Details
    Keywords: Sean Silverthorne
    • September 2012
    • Article

    Food Choices of Minority and Low-Income Employees: A Cafeteria Intervention

    By: Douglas E. Levy, Jason Riis, Lillian M. Sonnenberg, Susan J. Barraclough and Anne N. Thorndike

    Background: Effective strategies are needed to address obesity, particularly among minority and low-income individuals.

    Purpose: To test whether a two-phase point-of-purchase intervention improved food choices across racial, socioeconomic (job... View Details

    Keywords: Working Conditions; Safety; Governing Rules, Regulations, and Reforms; Competitive Advantage; Cost
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    • 2011
    • Report

    Nordic Globalization Barometer 2011

    By: Christian H.M. Ketels
    The Nordic Globalization Barometer 2011, the fourth in its series, builds on the methodology established in previous editions: The first part provides a short overview of the macroeconomic climate in the Nordic countries. The second part tracks the changes in economic... View Details
    Keywords: Economic Growth; Financial Crisis; Macroeconomics; Trade; Globalized Economies and Regions; Policy; Competitive Strategy; Scandinavia
    Related
    • Web

    PRIMO Alumni Profiles - Doctoral

    A.B. in Applied Mathematics. They worked with Professor Matt Weinzierl in the Business, Government and the International Economy Unit during PRIMO Summer 2019. Jo started their PhD Program in Fall 2022 in the Business Economics track at... View Details
    • 22 Apr 2024
    • Research & Ideas

    When Does Impact Investing Make the Biggest Impact?

    authors spent more than a year creating their own by compiling nine databases and lists. The authors then set out to track and compare companies and their basic characteristics. After filtering through 2,747 potential impact investors,... View Details
    Keywords: by Rachel Layne
    • Fast Answer

    Patent terminology: Inventor, Applicant, and Assignee

    Strategic application: Identify inventors to recruit for your company, or identify company to acquire Track competitor’s R&D strategies Identify and assess competitors, partners and collaborators  Identify related... View Details
    • 10 Oct 2023
    • Research & Ideas

    In Empowering Black Voters, Did a Landmark Law Stir White Angst?

    mobilization is factored in, this gain is reduced by 90 percent, down to as little as 0.3 percentage points. The researchers also tracked local newspapers and found that the first Black elected official was more likely to be mentioned in... View Details
    Keywords: by Rachel Layne
    • 01 Dec 2023
    • News

    Wide Horizon

    There were three critical events that led John Rodakis (MBA 1997) to form the nonprofit N of One in 2014 and ultimately dedicate his life to surfacing breakthrough autism research. The first occurred on Thanksgiving of 2012. He had driven about four hours with his wife... View Details
    Keywords: Dan Morrell; Photos by Sarah Wilson
    • 17 Sep 2013
    • First Look

    First Look: September 17

    Purchase this case: http://hbr.org/search/813188-PDF-ENG Harvard Business School Case 713-479 Estonia: From Transition to EU Membership The case discusses the economic development of Estonia, focusing on the period regaining independence from the Soviet Union in 1991... View Details
    Keywords: Sean Silverthorne