Pay - Publications - Faculty & Research

09 Jun 2020
News

Run Your Business So You’ll Never Need Layoffs

24 Jan 2020
News

Suicide Is Not Someone Else’s Problem. It’s a Problem for All of Us.

14 Oct 2019
News

Private-equity deals depress worker wages, study finds

January 2005 (Revised March 2008)
Exercise

New Service Design Exercise

By: Frances X. Frei

Used in the second module of a course on Managing Service Operations, which addresses the design of sustainable service models (606-031). Provides an opportunity for students to design a new service offering, paying careful attention to the link between strategic... View Details

Keywords: Design; Management; Service Operations; Strategy

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February 1992 (Revised September 1992)
Background Note

Global Computer Industry

Describes the evolution of international trade and global competition in computers. Focuses on the role of country factors, government policies, and firm strategies in shifting competitive advantage among regions of the world. Pays special attention to international... View Details

Keywords: Competition; Alliances; Trade; Policy; Globalized Markets and Industries; Computer Industry

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August 2000 (Revised February 2001)
Background Note

Revenue Recognition

By: Paul M. Healy

This case discusses revenue recognition in straightforward situations and then considers revenue transactions that may be more complex to record. Revenue recognition criteria can be implemented for the following situations: 1) Customers pay prior to delivery; 2)... View Details

Keywords: Business Earnings; Revenue Recognition; Decision Making; Financial Statements

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07 Nov 2012
News

A Breed Apart: Why Our Elites Are So Disconnected

30 Mar 2022
News

To Retain Employees, Support Their Passions Outside Work

02 Aug 2021
News

Americans Owe $140 Billion in Medical Debt. Here’s How to Avoid It

29 Apr 2021
News

Why Virtual Away Days May Be Here to Stay

10 Oct 2018
News

Amazon’s $15 Minimum Wage Might Cost Some Workers

05 Jun 2018
News

5 Ways Leaders Act Like Rebels (That'll Make You Successful, Too)

14 Apr 2016
News

Why Women Can't Negotiate Their Way Out of the Wage Gap

March 2021 (Revised March 2024)
Case

M-KOPA: Empowering Lives

By: V. Kasturi Rangan, Wale Lawal and Pippa Tubman Armerding

The Pay As You Go solar power company in East Africa had sales of $71 million in 2019. It wished to grow to $300 million by 2025. M-KOPA, founded by three entrepreneurs in 2011, had grown nicely in Kenya and Uganda to reach nearly 750,000 households with an innovative... View Details

Keywords: Mobile Payment; Go-to-market Strategy; Business At The Base Of The Pyramid; Business Growth; Social Entrepreneurship; Renewable Energy; Business Model; Growth and Development Strategy; Expansion; Marketing Strategy; Developing Countries and Economies; Kenya; Uganda; Nigeria

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April 2019
Article

Rituals and Nuptials: The Emotional and Relational Consequences of Relationship Rituals

By: Ximena Garcia-Rada, Ovul Sezer and Michael I. Norton

Four studies reveal the benefits of relationship rituals: couples with relationship rituals report more positive emotions and greater relationship satisfaction and commitment than those without them. We show that rituals are crucial for understanding consumption... View Details

Keywords: Rituals; Relationship Satisfaction; Relationships; Satisfaction; Spending; Behavior; Perception; Emotions

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Winter 2017
Article

Why Big Data Isn't Enough

By: Sen Chai and Willy C. Shih

There is a growing belief that sophisticated algorithms can explore huge databases and find relationships independent of any preconceived hypotheses. But in businesses that involve scientific research and technological innovation, this approach is misguided and... View Details