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- Faculty Publications (366)
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- All HBS Web (760)
- Faculty Publications (366)
- 15 Oct 2008
- First Look
First Look: October 15, 2008
substantially expanded social value, but also pose unusually difficult challenges because the merging entities are often strikingly different in philosophy and operating styles as well as in scale. We examine three examples—Ben and Jerry's View Details
Keywords: Martha Lagace
- 25 Sep 2012
- First Look
First Look: September 25
Sloan Management Review (forthcoming) Abstract Many people today in the information technology world and in corporate boardrooms are talking about "big data." Many believe that, for companies that get it right, big data will be... View Details
Keywords: Sean Silverthorne
- 13 Apr 2010
- First Look
First Look: April 13
that reports detailed location, ownership, and operation information for plants in more than 100 countries, we construct a spatially continuous index to measure the significance and extent of agglomeration between multinational firms. Our... View Details
Keywords: Martha Lagace
- 21 Oct 2008
- First Look
First Look: October 21, 2008
disciplinary boundaries. The Doctoral Consortium at the Design Science Research Conference in Information Sciences and Technology (DESRIST) was an important milepost in their evolution. It provided a forum where students and leading... View Details
Keywords: Martha Lagace
- 12 Aug 2014
- First Look
First Look: August 12
late 2009, Marisa worked in acquisitions at Douglas Private Equity Advisors. During the first year Marisa spent a lot of her time reviewing documents, making site visits, and running numbers, using a sophisticated software program called... View Details
Keywords: Sean Silverthorne
- 10 Apr 2007
- First Look
First Look: April 10, 2007
issues is brief and non-technical. Provides actual deferred tax information from AOL's Form 10-K, where net operating loss carry forwards result in a large deferred tax asset and the accounting for software and deferred subscriber View Details
Keywords: Martha Lagace
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
gun restrictions. Lifting the Veil: The Benefits of Cost Transparency By: Mohan, Bhavya, Ryan W. Buell, and Leslie K. John Abstract—Firms do not typically disclose information on their costs to produce a good to consumers. However, we... View Details
Keywords: Dina Gerdeman
- 21 May 2013
- First Look
First Look: May 21
explanations (e.g., availability of knowledge) and demand-side explanations (e.g., a challenging task) for why people source knowledge, but thus far the influence of information processing-how people interpret and synthesize... View Details
Keywords: Sean Silverthorne
- 16 Apr 2013
- First Look
First Look: April 16
democratize information and change the way that stocks are traded, threatening the industry's product and business model. There were upheavals and stagnation in established core financial markets such as the U.S., Japan, and Western... View Details
Keywords: Sean Silverthorne
- 25 Sep 2018
- First Look
New Research and Ideas, September 25, 2018
not increase the quality of employee-company matches but is associated with relatively higher employee departure rates in stores where the manager is likely to be more informed than headquarters (stores that serve repeat customers, stores... View Details
Keywords: Dina Gerdeman
- 21 Oct 2014
- First Look
First Look: October 21
source of information contains greater bias and slant-text written by an expert or that constructed via collective intelligence? Do the costs of acquiring, storing, displaying, and revising information shape... View Details
Keywords: Sean Silverthorne
- July 2024
- Case
Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones
By: Lauren Cohen, Richard Ryffel, Grace Headinger and Sophia Pan
Edward Jones, a wealth management advisory firm that prided itself on its interpersonal connections and face-to-face interactions, was eager to augment their services with AI capabilities. Built on 1-to-1 close-knit relationships, the firm had more than 15,000 offices... View Details
Keywords: Fintech; Innovation And Strategy; Financial Advisors; Big Data; AI; Artificial Intelligence; Digital Strategy; Digitization; Financial Institutions; Business Strategy; Competitive Advantage; Technology Adoption; Business Plan; Technological Innovation; Interpersonal Communication; Communication Intention and Meaning; Communication Strategy; Transformation; Employee Stock Ownership Plan; Disruptive Innovation; Innovation Strategy; Innovation and Management; Innovation Leadership; Knowledge Acquisition; Knowledge Use and Leverage; Customer Relationship Management; AI and Machine Learning; Financial Services Industry; St. Louis; Missouri; United States; Canada
Cohen, Lauren, Richard Ryffel, Grace Headinger, and Sophia Pan. "Knowledge-Enabled Financial Advice: Digital Transformation at Edward Jones." Harvard Business School Case 225-009, July 2024.
- 12 Feb 2008
- First Look
First Look: February 12, 2007
using simulated reinforcement learning agents, we find that both in settings where subjects are given complete information about auction payoff rules and in settings where they are given no information about... View Details
Keywords: Martha Lagace
- 22 Aug 2006
- First Look
First Look: August 22, 2006
of athletic footwear, should respond to Adidas' planned acquisition of Reebok—a transaction that would join the second- and third-largest companies in the industry. Highlights the unique aspects of New Balance's strategy—focusing on fit... View Details
Keywords: Martha Lagace
- 23 Apr 2019
- First Look
New Research and Ideas, April 23, 2019
informs the reader about some changes in circumstances that affected the terms of the shortlisted offers. At the end, the case poses this question: Being faced with worsening terms in a volatile environment, should Ozbugutu go ahead with... View Details
Keywords: Dina Gerdeman
- 07 Oct 2014
- First Look
First Look: October 7
focus of the case is all the ways in which bad incentive design leads to dysfunctional behavior. In particular, a crucial issue is whether individual incentives are best or whether team incentives are best and why. In the (B) and (C) cases, the case rolls out in... View Details
Keywords: Sean Silverthorne
- 11 Sep 2012
- First Look
First Look: September 11
images after a traumatic event, a hallmark feature of post-traumatic stress disorder, are suggested to develop because the trauma memory is disorganized and not integrated into autobiographical memory. Unconscious Thought Theory predicts that View Details
Keywords: Sean Silverthorne
- 22 Apr 2014
- First Look
First Look: April 22
participation have gained strong support among scholars and practitioners of development. Yet the questionable assumptions about culture and development that inform these initiatives render it unclear as to whether and how community... View Details
Keywords: Sean Silverthorne
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
how to divide a fixed or shrinking pie between you and the customer. Firms can do this when they craft organizational processes that gather and analyze information across their customer portfolio. And this has important implications for... View Details
- 13 Dec 2016
- First Look
December 13, 2016
institutional accounts (that are not subject to the reporting requirements) at the exact same quarter-end dates. Moreover, the returns to these cloaked trades continue to accrue over the subsequent quarter and do not reverse in the following year, implying that these... View Details
Keywords: Carmen Nobel