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Show Results For
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All HBS Web
(1,321)
- News (181)
- Research (968)
- Multimedia (3)
- Faculty Publications (306)
- 18 Apr 2000
- Research & Ideas
Learning in Action
they were interviewed in-depth about how they went about their work and, specifically, what they did to be more productive. Using these insights, the Bell Labs team designed an innovative hands-on training program, which the star View Details
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by David A. Garvin
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
air.” Two critical questions, posed by Hernan Saenz and Dunigan O’Keeffe of Bain and Company, can help organizational leaders frame their thoughts about how to survive in the present and position their companies to thrive in the...
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- 04 Jun 2018
- What Do You Think?
Are There Conditions Under Which Directors Should Consider Hiring a CEO Fired Elsewhere for Inappropriate Behavior?
contains men with a wide variety of attitudes and capabilities. Some lost their jobs for what they did; others lost their jobs for what they didn’t do. What’s to be done with senior executives such as these? It’s the duty of boards reviewing their CVs to View Details
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by James Heskett
- 07 Apr 2020
- Research & Ideas
What Customers Need to Hear from You During the COVID Crisis
crisis? Consumers expect quite a bit from their brand partners during a crisis, seeing them as critical partners to governments, non-profit relief organizations, and NGOs because of the powerful platform a strong brand delivers for...
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by Jill Avery and Richard Edelman
- 13 Apr 2009
- Research & Ideas
Kind of Blue: Pushing Boundaries with Miles Davis
says. Adds Størmer, "There are probably business benefits in relying on radical simplicity to free and empower employees in a similar way." Our e-mail Q&A follows. Martha Lagace: Miles Davis defied the critics who thought he...
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- 16 Jul 2013
- First Look
First Look: July 16
clear; 4) Taking the wrong approach to performance assessment. Milestones relevant to each stage of an initiative's development should be established, and key assumptions in the business plan should be linked to the financial forecast; 5)...
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Anna Secino
- 14 Jul 2020
- Research & Ideas
Restarting Under Uncertainty: Managerial Experiences from Around the World
in February, which helped it operate in the critical weeks of March with limited problems. Third, by continuously and effectively sharing the learnings emerging from the Chinese subsidiary when the knowledge on the new virus was very...
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- 04 Sep 2019
- News
What I Do: Keith Cerny (MBA 1991)
performances throughout the Bay Area with a range of groups, including the Berkeley Contemporary Chamber Players. After majoring in music and physics at the University of California at Berkeley, he studied conducting at London’s Guildhall...
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- 30 Aug 2004
- Research & Ideas
Mapping Your Board’s Effectiveness
critical processes the board and its committees must perform to meet these external objectives; and highlights the board's composition and skills, the information packages, and the meeting dynamics that...
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by Robert S. Kaplan
- 12 Nov 2018
- Research & Ideas
'Always On' Isn't Always Best for Team Decision-Making
collaboration encouraged by today’s communication tools like Slack and Skype good or bad for finding the best answer? “I don’t want there to be zero communication, but I do think that transparency and communication do have downsides" To find out, the researchers...
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by Roberta Holland
- 23 Jul 2018
- Research & Ideas
The Open Office Revolution Has Gone Too Far
offices because so many of us work in them, and we have very strong opinions about them. They were all the rage in the late 20th century, and academic attention in them followed suit. But most of those studies were based on survey data (self-reported, by definition)...
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Re: Ethan S. Bernstein
- 15 Aug 2005
- HBS Case
Classic Cases Live On at HBS
Aoki took command of a key variable in restaurant management: table turnover, or "turns." "Rocky made the restaurant a theater, with the chef as the star of the show," Klug says. "When the meal was over, the chef...
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by Garry Emmons
- 11 May 2011
- Research & Ideas
Building a Better Board
meaningfully to strategy development. Making It Safe To Be Critical Chief among the responsibilities of a corporate board member is to develop and share an honest assessment of the company's performance, including the View Details
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by Carmen Nobel
- 22 Jan 2008
- Research & Ideas
New Challenges in Leading Professional Services
New Model for High Performance But lately the challenges for professional service firms (PSFs) have been growing in size and complexity, and the excitement is more the type you need a stomach antacid to control. The dilemma, says HBS...
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- 01 Dec 2010
- News
Faculty Books
critical performance variables are we tracking? What strategic boundaries have we set? How are we generating creative tension? How committed should our employees be to helping...
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- 23 Dec 2002
- Research & Ideas
Partnering and the Balanced Scorecard
its own performance was critically dependent on the ability of its key suppliers to manufacture goods quickly, responsively, and at low cost. Kenyon developed a sourcing leadership theme on its strategy map...
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by Robert S. Kaplan & David P. Norton
- Web
Strategy Execution - Course Catalog
way that delivers maximum value to those customers. Prioritizing core values: You will learn how and when to create core values and beliefs systems to prioritize the needs of customers, employees, and shareholders. Tracking performance...
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- 15 Nov 2010
- Lessons from the Classroom
Connecting Goals and Go-To-Market Initiatives
Aligning Strategy and Sales, to give us a glimpse into how it's done. Working Knowledge: Why is it so important for companies to create a stronger connection between their strategic priorities and their go-to-market initiatives? How View Details
- 23 Feb 2015
- Research & Ideas
How to Break the Expert’s Curse
feeling of being a novice in the organization," she says. "This is a really important problem in organizations because transference of knowledge of skills and expertise is critical to helping new employees learn." The field studies will...
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- 01 Sep 2015
- First Look
First Look -- September 1, 2015
international expansion strategy. Despite significant progress in the literature, we have identified three areas for extension and enhancement in understanding strategy beyond markets. First, we currently have limited understanding of the View Details
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Sean Silverthorne