Application Performance Management - Publications - Faculty & Research

01 Apr 1999
News

Africa Business Club Discusses Continent's Opportunities

at the Harvard Institute for International Development, gave the keynote address. He noted that between 1986 and 1990 alone, some sixty thousand middle and high-level African managers left their countries of origin. To remedy this... View Details

01 Apr 2000
News

Real World Issues Aired at Student Led Conferences

HBS faculty, while aspiring MBA Program applicants had their first exposure to the case method during Prospective Student Day events, organized each year by the AASU and the HBS Admissions Office in conjunction with the conference.... View Details

Keywords: Mary Ellen Gardner

01 Dec 2015
News

Preparing Future Leaders for Tomorrow’s Challenges

Enriching the MBA Experience Through Curricular Innovation In its first century, Harvard Business School created the pedagogy that has come to define management education around the world. The case method, adapted from Harvard Law School,... View Details

01 Mar 2015
News

Clubs Hopping

in the midst of a digital revolution, Sandy Carter (MBA 1989) told attendees of the HBS Healthcare Alumni Association’s annual conference during the November gathering in Cambridge. Carter, IBM’s general manager for ecosystem development... View Details

Keywords: April White; Health, Social Assistance

01 Dec 2020
News

Tried and Tested

are active, I’m also looking for, as Katie mentioned, a situation that is really meaningful to somebody’s life. I know that employees talk quite a bit about their managers and how that manager affects their... View Details

Keywords: Jen McFarland Flint; Scientific Research and Development Services

01 Oct 1997
News

Short Takes

Green Stuff: Value, Risk, and Environmental Management Environmental issues increasingly influence companies in their approach to fundamental business concerns. How these matters play out in terms of corporate behavior is the subject of a... View Details

01 Sep 2008
News

Faculty Books

Service Profit Chain to Work for Unbeatable Competitive Advantage by James L. Heskett, W. Earl Sasser, and Joe Wheeler (Harvard Business Press) The authors extend their earlier idea of a service-profit chain improving performance to... View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services; Real Estate

15 Sep 2016
News

US Competitiveness Report Sees ‘A Nation Divided’

fact-based, nonpartisan effort to understand what makes the US economy competitive. In 2016, with US economic performance lackluster and the public discourse in this critical presidential campaign muddled, the Project’s lead faculty... View Details

01 Dec 2011
News

Making the Case for Leadership

plant in Williamsport, Pennsylvania, to introduce a new pilot project designed to enhance the motivation and performance of a group of 200 employees. A rare female manager at Frito-Lay, Johnson finds that... View Details

01 Apr 1997
News

Facing the Music

READ MORE An Orchestral Startup—Richard J. Lim (HBS'98), cofounder of Metamorphosen Chamber Orchestra Managing a Master—Edward C. Arrendell (MBA'80) with Wynton Marsalis, "an unbeatable combination." Guitar Hero—Henry E. Juszkiewicz (MBA... View Details

Keywords: Marguerite Rigoglioso

11 Dec 2017
News

Growing from Within

Photo courtesy of Paulo Pena Photo courtesy of Paulo Pena The great majority of McDonald’s U.S. restaurants are run by external owner/operators. Paulo Pena (MBA 2004) is responsible for the rest. As vice president and managing director of... View Details

Keywords: Dan Morrell; Food Services and Drinking Places; Hospitality

01 Sep 2013
News

Faculty Opinion: No Magic Bullet

improve your capabilities, and follow your own convictions. In True North, Professor of Management Practice Bill George describes a process to help you in this effort. At HBS, we teach his methods in the second-year course Authentic... View Details

01 Sep 2018
News

September 2018 Alumni and Faculty Books

business. These essential insights for enduring and optimizing the middle miles will outfit managers to find their way through the messy middle of any bold project or new venture. Denial: How Refusing to Face the Facts about Our Autism... View Details

01 Dec 1998
News

New Releases

measuring and evaluating performance in the firm; and a system for rewarding and punishing individuals for their performance. The theory presented in this work, Jensen believes, promises a major competitive advantage to View Details

01 Dec 2010
News

Making a Difference

the image of women as victims in conflict zones and reshaping development programs targeted at poor countries. As a deputy director at the Council on Foreign Relations in New York, she is uniquely positioned to see her ideas through. Bailey, View Details

Keywords: Roger Thompson; meta

01 Mar 2010
News

Money Matters

customer-oriented advisers. The training program includes a set of metrics that relationship managers must hit in the first thirty, sixty, and ninety days. “We track performance against those measures and... View Details

Keywords: Roger Thompson; Finance

01 Sep 2010
News

Leslie Gold

management for a couple of years. I loved P&G, but I don’t have a lot of respect for authority, and I don’t like answering to people. So I applied to HBS. Why HBS? I always had an entrepreneurial spirit, and I wanted to learn about... View Details

Keywords: Talk Radio; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

01 Dec 2000
News

Vivek Ranadivé

software bus and plug applications into that." As simple as it sounds, this insight had a dramatic impact on the financial services institutions that were among Ranadivé's first customers. (TIBCO is an acronym for The Information Bus... View Details

Keywords: Julia Hanna; News, Library, Internet, and Other Services; Information; Securities, Commodities, and Other Financial Investments; Finance; Computer and Electronic Product Manufacturing; Manufacturing; Telecommunications; Information; Air Transportation; Transportation

01 Jun 1997
News

Taylor R. M. Keen

master," he says admiringly. After college, Keen served as a management trainee for Bath Iron Works, the Maine shipbuilding firm. Guided by the Native American philosophy that "any decision you make should consider the welfare of the next... View Details