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  • January 2011
  • Case

Aardvark

By: Thomas R. Eisenmann, Alison Berkley Wagonfeld and Lauren Barley
Aardvark is an online social search service that allows users to pose questions and receive answers from other users in their extended social network. The case explores the process that Aardvark's founders used to design and develop their product based on intensive... View Details
Keywords: Business Startups; Customer Focus and Relationships; Customer Satisfaction; Entrepreneurship; Product Design; Product Development; Social and Collaborative Networks; Internet and the Web
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  • December 1991 (Revised October 1998)
  • Case

Eli Lilly and Co.: Manufacturing Process Technology Strategy--1991

By: Gary P. Pisano, Steven C. Wheelwright and Jonathan West
Outlines the evolution of Lilly's corporate manufacturing strategy over the past decade. The corporate vice president of manufacturing must decide on the next phase of Lilly's strategy for the early 1990s, as well as to what extent and what role process development... View Details
Keywords: Cost vs Benefits; Management Practices and Processes; Industry Structures; Product Development; Production; Research and Development; Competitive Advantage; Corporate Strategy; Manufacturing Industry
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  • Profile

Philipp Schäelli

Working with smart and driven people is a hugely important element for me and I am looking forward to being in such an environment. At HBS learning and challenging your views is a constant process. In my career I look to continue that process be it through interactions... View Details
Keywords: Venture Capital / Private Equity; Financial Services
  • Web

Buy Now, Pay Later: The Secondary Credit Market

sharks” operated illegally, making their customers vulnerable to exploitation. 26 The illegality of the industry also poses a challenge for historians. Because most early salary lenders strove to keep their business under the table,... View Details
  • Web

Field Course: Life Sciences Venture Creation - Course Catalog

designed to provide hands-on guidance and operational support for students who are seriously pursuing founding or joining life sciences ventures before, upon, or soon after, graduation. Students will learn and develop frameworks, tools, a... View Details
  • 23 May 2018
  • News

Christopher B. Howard, MBA 2003

Bristol-Myers Squibb’s Corporate Associates Program 2003 Earns MBA with Distinction 2003 Inducted into the Verizon Academic All-American Hall of Fame 2003 Serves as Chief of Human Intelligence Operations Cell, Afghanistan; receives Bronze... View Details
Keywords: Susan Young
  • 01 Oct 1997
  • News

Antitrust in Historical Perspective

turn, means putting the "mom-and-pop" operations cherished in American lore out of business. Indeed, the creation of the Standard Oil Trust in 1882, which put small companies out of business and bureaucratized economic relations, was a... View Details
Keywords: Thomas K. McCraw and Richard S. Tedlow
  • 01 Dec 2014
  • News

Case Study: Growing the Family Business

centers in the Cleveland suburbs. The first has been open two years; the second is almost a year old and approaching operational breakeven—about the same timeline as the first center. The team expects to open a new center later this month... View Details
Keywords: childcare; Finance

    Martin W. Clement

    When Clement took the helm at Pennsylvania Railroad in 1935, the largest railway network in the world, operating revenues were $368 million. Clement grew revenues to a peak of over $1 billion in 1944. One of Clement’s major achievements,... View Details
    Keywords: Transportation
    • 01 Dec 2010
    • News

    HBS Contributors Report

    The HBS Contributors Report was mailed to some 13,000 donors in November and reflects all new gifts, pledges, and planned gifts received during fiscal year 2010, ending last June 30. Total commitments exceeded $130 million. Alumni gifts provide approximately... View Details
    Keywords: meta
    • Career Coach

    Kristen Fitzpatrick

    industries. Prior to HBS, she worked in operations at Procter and Gamble, where she was also active in recruiting efforts. She received her BS in Chemical Engineering from Rensselaer Polytechnic Institute, and her MBA from HBS.Work... View Details
    Keywords: Education; Manufacturing; Consumer Products; Social Enterprise
    • March 1998 (Revised April 1998)
    • Case

    Egon Zehnder International: Implementing Practice Groups

    By: Michael Y. Yoshino, Carin-Isabel Knoop and Cate Reavis
    Since its creation in 1964, executive search firm Egon Zehnder International (EZI) marketed its consultants as "generalists." As searches became more global and industry-specific in the 1990s, CEO Daniel Meiland decided the firm needed to offer specialized services. By... View Details
    Keywords: Business Units; Global Strategy; Leadership; Brands and Branding; Service Operations; Organizational Structure; Consulting Industry; Service Industry
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    • 26 Jul 2023
    • News

    Overcoming Your Fear of Giving Tough Feedback

    • 24 Feb 2014
    • News

    The "40-Year-Old Intern" Goes to Wall Street

    Keywords: on ramping; back to work; women's issues
    • 14 May 2013
    • Blog Post

    The Self-Discovery Process

    were looking for. Every step is hard, but in every step you get a little bit closer. After all the excavation, now I know that I loved my operational past and I loved the project management role. Nonetheless, I also know that I missed... View Details
    Keywords: Consulting
    • Web

    Industrial Life Photograph Collection - Photography Collections - Historical Collections

    1920s to the early 1940s—from hardhats operating rail trucks in the depths of the International Salt Company mines to uniformed women of the California Fruit Growers Exchange packing produce in cavernous factory spaces. Detroit, Michigan... View Details
    • Web

    Launch Lab/Capstone 2 - Course Catalog

    will create value, including business model design, pricing, sales and marketing, operating model and profit formula. The Capstone is divided into two parts, the first of which is an immersive course completed during the January term of... View Details
    • 09 Apr 2024
    • News

    To Serve and Protect the Markets

    Every day, in her role as the director of the Atlanta Regional Office of the Securities and Exchange Commission (SEC), Nekia Hackworth Jones (MBA 2004) stands in the breach between the $100 trillion in securities traded on U.S. equity markets and the bad actors who... View Details
    Keywords: Margie Kelley
    • 25 Aug 2022
    • News

    The Great Priority Reset

    future, airlines will have to make some major operational moves, from reconfiguring cabins to examining the economics of certain routes. Those traveling for pleasure, meanwhile, aren’t waiting—and they are driving change at the airport.... View Details
    • 11 Apr 2017
    • News

    Keeping the Missions Under Control

    human space flight activities. What that means is that all operations that take place for human space flight, real-time operations, and development fall under my purview. “The skill set that I have to have is very broad, and what the HBS... View Details