operator - Publications - Faculty & Research

July 1991 (Revised September 1995)
Case

Eastman Kodak Co.: Managing Information Systems Through Strategic Alliances

In January 1988, Colby Chandler, Kodak CEO, created the Corporate Information Systems (CIS) and appointed Katherine Hudson head. She at once became the first head of IT and first woman corporate vice president in the company. Throughout 1989, Hudson inaugurated a... View Details

Keywords: Corporate Strategy; Information Technology; Partners and Partnerships; Organizational Structure; Success; Trends; Information Management; Service Operations; Manufacturing Industry

Citation

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September 2004 (Revised December 2004)
Case

Metso Paper: Globalization of Finnish Metal Workshops

By: Lynda M. Applegate, Marikka Heikkila and Kalle Lyytinen

Metso Paper, the world's largest producer of paper machines, aims to transform itself into a knowledge- and information-based service and solution provider for the paper industry by aggressively exploiting information technologies. In the fall of 2002, Jorma Hujala, a... View Details

Keywords: Production; Customer Value and Value Chain; Information Technology; Corporate Strategy; Knowledge Management; Machinery and Machining; Expansion; Service Delivery; Manufacturing Industry; Pulp and Paper Industry; Finland

Citation

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April 2001 (Revised November 2001)
Case

Supply Chain Management at World Co., Ltd.

By: Ananth Raman, Marshall L. Fisher and Anna Sheen McClelland

Describes a supply chain with very quick (i.e., two week) response times and allows students to explore how such short response times are achieved. Allows students to explore why other supply chains, with much longer response times, might not be able to replicate this... View Details

Keywords: Supply Chain Management; Supply Chain; Knowledge Management; Organizational Change and Adaptation; Management Practices and Processes; Performance Improvement

Citation

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01 Dec 2018
News

A Force for Good

Photo courtesy of Ananth Kasturiraman Photo courtesy of Ananth Kasturiraman There is no shortage of evidence demonstrating that the hiring process is one of the ways in which economic inequalities are perpetuated. Take, for example, the finding that job candidates who... View Details

29 Apr 2013
News

The RaiseForWomen Challenge

Keywords: Nonprofit; social enterprise; Arts, Entertainment; Health, Social Assistance

11 Feb 2021
Blog Post

2+2 Where Are They Now Spotlight: Ali Evans (MBA 2019)

admitted students incredible flexibility to explore their interests and talents between undergraduate and business school. I decided to explore multiple jobs between undergraduate and business school to gain a breadth of experience across consulting, View Details

18 Sep 2017
Blog Post

Applying HBS Lessons in an African Context

example, in my first semester Technology and Operations Management class where we studied a New Zealand yacht racing case, I used my experience from doing a churn reduction model for a South African Telecom View Details

01 Jun 1997
News

Short Takes

A summary of selected new research by HBS faculty. Diversification Best Bet in Emerging Markets In today's era of global competitiveness, companies in the industrialized world have slimmed down their operations in order to focus on doing... View Details

Keywords: Judith A. Ross

Portrait Project

Grace Hou

powerful weapon than corporeal force. A community of supporters — from the nurse stroking my hair on the operating table, to the neighbors who sent me a lifetime's supply of lollipop trees, to the physical therapist who pushed me to walk... View Details

Web

U.S. Competitiveness Project - Institute For Strategy And Competitiveness

the U.S. economy. The Looming Challenge to U.S. Competitiveness In a March 2012 article of the Harvard Business Review , Professors Michael Porter and Jan Rivkin outlined the looming challenge to U.S. competitiveness. The United States is a competitive location to the... View Details

07 Jun 2018
News

Sowing the Seeds of Leadership

Condo says, “but they also learn about business plans, seed money, and marketing.” All 100 students in each undergraduate class create and operate sustainable agribusiness ventures during their first three years of study. Condo calls... View Details

01 Sep 2003
News

Fred Newman

with giving him the courage to found Talking Dog Productions, his one-man operation in New York City that enables him to view his work as a business — “like selling shoes” — and inoculates him from the rejection that stymies many actors... View Details

Keywords: Susan Young; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

01 Jan 2009
News

Robert F. Greenhill, MBA 1962

financial advisory services. The firm, which has grown at a steady but significant pace, went public in 2004 and recently expanded operations into the insurance, financial services, and industrial markets. Today, Greenhill & Co. has 10... View Details

Career Coach

Troy Peterson

pursue, to making choices about different opportunities or redefining priorities. Troy started his career as an Infantry & Special Operations officer in the US Army, including deployments in Afghanistan, Egypt, and Jordan as well as... View Details

30 Mar 2015
Research & Ideas

Managing the Family Business: Preparing to Sell

cycle(s) and get ahead of the curve. They understand the family's cash needs, now and in the future, along with its true strengths and weaknesses. They want to educate themselves about the differences between families with operating... View Details

Keywords: by Jonathan Pellegrin; Food & Beverage; Retail

05 Dec 2007
Sharpening Your Skills

Sharpening Your Skills: Managing Marketing

Cannibalizing Direct Sales? Working Paper: Adding Bricks to Clicks—The Effects of Store Openings on Sales through Direct ChannelsConsider a retailer who operates both brick-and-mortar stores and direct channels such as direct mail... View Details

Web

Africa - Global Activities 2020

generosity shown to them is evident through one key aspect of their work. Yeboah and Kyei started the company’s leadership development program, where they train students from top colleges in the region to succeed in operational leadership... View Details

Web

Transforming Health Care Delivery - Course Catalog

Susanna Gallani is the Tai Family Associate Professor of Business Administration. Her research focuses on performance management systems in health care organizations and how these systems operate to align behaviors, measure, and reward... View Details

23 May 2019
News

Marla Beck, MBA/MPA 1998

customer base and needed the administrative and technical power of an established firm. In brokering the deal with Macy’s, the Becks were determined to remain part of the company. Marla serves as CEO and Barry as COO, and Bluemercury View Details

Keywords: Susan Young

September 1998 (Revised April 2001)
Case

Sealed Air Taiwan (A)

By: Lynn S. Paine and Robert J. Crawford

The general manager for U.S.-based Sealed Air Corp.'s Taiwan subsidiary must decide whether he's hired the right person to bridge the gap between Sealed Air's corporate culture and Taiwan's business culture. This case details Bob Kayser's experiences in trying to... View Details