Publications

February 2010
Case

Revitalizing Dell

By: Jan W. Rivkin

Dell Inc., with its vaunted Direct Model, defined success in the personal computer industry for more than a decade. Starting in the mid-2000s, however, the company fell on hard times. In 2009, Michael Dell and his management team must figure out why the Direct Model... View Details

Keywords: Business Model; Change Management; Industry Growth; Competitive Strategy; Competitive Advantage; Computer Industry

July 2008 (Revised January 2013)
Teaching Note

eHarmony (TN)

By: Mikolaj Jan Piskorski and Hanna Halaburda

Teaching Note for eHarmony [709424]. View Details

Keywords: Business Model; Strategy; Valuation; Industry Structures; Competitive Advantage; Web Services Industry

May 2020
Case

Trust Merchant Bank

By: Ramon Casadesus-Masanell, Pippa Tubman Armerding, Dilyana Karadzhova Botha and Salim Dewji

Trust Merchant Bank (TMB), a leading bank in the Democratic Republic of Congo (DRC), needs to decide whether to enter the soon-to-be-liberalized insurance industry. Since its founding in 2004, TMB has played a pivotal role in reshaping the DRC banking landscape by... View Details

Keywords: Retail Banking; Financial Services; Financial Inclusion; Turnaround; Fintech; Banks and Banking; Financial Condition; Insurance; Corporate Strategy; Expansion; Business Model; Family Business; Entrepreneurship; Information Technology; Monopoly; Banking Industry; Insurance Industry; Africa; Congo, Democratic Republic of the

01 Jun 2001
News

Point, Click, Give: Internet Fuels Philanthropic Fundraising Revolution

many WEBSE business models. To succeed, Austin argues, WEBSEs must execute effective strategies in three key areas. For driving traffic to the site, he uncovered two primary models: WEBSEs can generate the... View Details

Keywords: Anne Kavanagh; News, Library, Internet, and Other Services; Information

01 Mar 2019
News

The One That Got Away

online food delivery business based in Denmark. This was our conclusion: “Just Eat seems to only work in Denmark, where business is profitable. Its other half-dozen markets are burning cash. It already has... View Details

February 2011 (Revised November 2012)
Case

Aquion Energy

By: Thomas R. Eisenmann and David Kiron

Leaders at Aquion Energy, a Pittsburgh-based battery start-up, are deciding on a market entry strategy. Should they pursue the large but unproven grid utility market or a smaller, but higher margin market? View Details

Keywords: Business Startups; Production; Business Strategy; Growth and Development Strategy; Innovation Strategy; Disruptive Innovation; Market Entry and Exit; Performance Capacity; Energy Industry

01 Mar 2005
News

In the Blood

training. Finally, Three Chimneys manages the breeding rights for eight stallions, which Clay cites as the segment of his business with the highest profile and greatest returns. Smarty Jones, winner of the 2004 Kentucky Derby and... View Details

Keywords: Hanna, Julia; horse racing; Animal Production and Aquaculture; Agriculture; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment

24 Jun 2016
News

Reinventing Pharma

2004) began her career as a research scientist. Eventually expanding her responsibilities into business development led her to HBS, where she hoped to solidify her understanding of the intersection of science and business. Following... View Details

Keywords: Scientific Research and Development Services

March 1997 (Revised December 1999)
Case

Alden Products, Inc.--European Manufacturing

By: Robert H. Hayes

The European organization of Alden Products, Inc. is contemplating a doubling of unit sales over the next ten years. Their largest plant, located in Holland, was set up 25 years earlier to supply all demands of the EEC countries on the continent. It has since expanded... View Details

Keywords: Production; Growth Management; Factories, Labs, and Plants; Strategic Planning; Performance Capacity; Business Strategy; Netherlands; Europe

01 Sep 2008
News

Alumni Books

advice on how to own and run a business, find the right deal, negotiate, determine when to get in and get out, and much more. Dubai & Co.: Global Strategies for Doing Business in the Gulf States by Aamir A.... View Details

Keywords: Publishing Industries (except Internet); Information; Management, Scientific, and Technical Consulting Services; Professional Services

September 2016 (Revised January 2020)
Case

Pebble: Wearables Pioneer

By: David Yoffie and Allison Ciechanover

In the summer of 2016, wearables “wunderkind” and Pebble founder and CEO, Eric Migicovsky, was pleased with the young startup’s success in the five years since its founding. The Silicon Valley–based company had recently shipped its two millionth smartwatch; held the... View Details

Keywords: Competition; Strategy; Innovation Strategy; Product; Information Technology; Technological Innovation; Business Startups; Technology Industry; United States; California

01 Dec 2012
News

Faculty Books

Banks as Multinationals edited by Geoffrey Jones (Routledge) This comparative, international study, edited by Geoffrey Jones, the Isidor Straus Professor of Business History, looks at the origins and View Details

01 Oct 2001
News

Fourth Annual African-American Alumni Association Conference

"Navigating Success in Volatile Times" will be the theme of this year's HBS African-American Alumni Association (HBSAAA) conference. The fourth annual event, to be held October 5–7 at the Plaza Hotel in New York City, will provide insights into the View Details

Keywords: Colleges, Universities, and Professional Schools; Educational Services

05 May 2003
What Do You Think?

Is This a Golden Era for Marketing Productivity?

management. That is, for example, roughly 20 percent of employees experience 80 percent of accidents on the job. And roughly 20 percent of customers provide 80 percent of sales. Focused strategies can be based on this kind of information.... View Details

Keywords: by James Heskett

October 2022
Supplement

Beam Dental (A): Pitch Deck Supplement 1

By: Rembrand Koning and Alicia Dadlani

Early pitch deck (one of two). This case is a supplement to Beam Dental (A) 723-355. View Details

Keywords: Business Startups; Business Strategy; Entrepreneurship; Insurance Industry; United States; Kentucky; Ohio