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  • Web

Faculty & Advisors - MBA

Kennedy School of Government Mark Fishman, M.D. MS/MBA Program Faculty Co-Chair for MS Professor of Stem Cell and Regenerative Biology at Harvard University, Chief of Pathways Consult Service at Massachusetts General Hospital Douglas... View Details
  • 2020
  • Working Paper

Aggregate Advertising Expenditure in the U.S. Economy: What's Up? Is It Real?

By: Alvin J. Silk and Ernst R. Berndt
The two components of the advertising industry—the creative sector that develops and produces messages, and the communications sector that transmits messages via various media—have each been greatly affected by advances in creative design and communications... View Details
Keywords: Economy; Advertising; Spending; Media
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  • Program

Behavioral Economics—Virtual

outcomes for your company. Details Understand the actions of your customers and employees Discover the subtle forces driving choices and become your organization's go-to problem-solver Develop a user-oriented, outcome-driven mindset Improve employee motivation View Details
  • 2018
  • Article

Insight into Gender Differences in STEM: Evidence from Peer Reviews in an Engineering Class

By: Jacqueline N. Lane, Bruce Ankenman and Seyed Iravani
As the service industry moves toward self-service, peer feedback serves a critical role in this shift for educational services. Peer feedback is a process by which students provide feedback to each other. One of its major benefits is that it enables students to become... View Details
Keywords: Peer Review; Peer Feedback; STEM Education; Anonymity; Education; Gender; Education Industry
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  • 23 Dec 2009
  • Working Paper Summaries

The Global Agglomeration of Multinational Firms

Keywords: by Laura Alfaro & Maggie Chen
  • December 2001
  • Case

Cisco China

By: F. Warren McFarlan, Guoqing Chen and David Kiron
Designed to show how Cisco has taken its U.S.-based infrastructure and applied it to China. It is stunning in its impact as one notes how so much of what is being done in the United States in terms of the intranet has been transferred to China. View Details
Keywords: Internet and the Web; Web Services Industry; Web Services Industry; China; United States
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  • 26 Jul 2011
  • First Look

First Look: July 26

threat responses and their implications for research on identity dynamics within organizations.   Working PapersThe Impact of Supplier Reliability Tracking on Customer Demand: Model and Estimation Methodology Authors:Nathan Craig, Nicole DeHoratius, and Ananth Raman... View Details
Keywords: Sean Silverthorne
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

notifications for the specific product before. Moreover, low service providers improve their service. At the same time, there is an increase in opportunistic behavior among top retailers, retailers that received notifications for other... View Details

    Vikram Gandhi

    Vikram S. Gandhi is the Gerald P. Kaminsky Senior Lecturer of Business Administration in the General Management Unit. He has developed and teaches two new courses in the Elective Curriculum of the MBA Program. The first is a finance and investing course, Sustainable... View Details

    Keywords: financial services
    • 20 Apr 2023
    • Blog Post

    Tackle the First 90 Days of Your Next Role: A 5 Step Process for Success on the Job

    their employers. “Research suggests that an employee’s first 90 days will in large part determine his or her performance, longevity, and contribution to the company,” he shares. Therefore, a successful onboarding program designed and... View Details
    • 2018
    • Working Paper

    Need for Speed: The Impact of Website Performance on Online Retail

    By: Santiago Gallino, Nil Karacaoglu and Antonio Moreno
    The share of e-commerce sales is rapidly increasing and so are the associated losses generated by website outages and slow websites. We leverage novel retail and website performance data to investigate the impact of website performance on online sales. This question is... View Details
    Keywords: Online Retail; Quasi-experiments; Abandonment; Synthetic Control; Internet and the Web; Performance; Service Operations
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    • October 2010 (Revised July 2012)
    • Case

    Global Expansion at Sanford C. Bernstein

    By: Linda A. Hill and Dana Teppert
    Sanford C. Bernstein, a premier sell-side research firm, is expanding globally and has recently opened an office in Hong Kong. Global Director of Research Robert van Brugge must consider how best to organize the firm's research department to enhance cross-sector and... View Details
    Keywords: Change Management; Talent and Talent Management; Globalized Firms and Management; Knowledge Sharing; Leading Change; Organizational Change and Adaptation; Organizational Design; Research; Financial Services Industry; Hong Kong
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    • 2015
    • Working Paper

    Corporate Sponsorship in Culture—A Case of Partnership in Relationship Building and Collaborative Marketing by a Global Financial Institution and a Major Art Museum

    By: Ragnar Lund and Stephen A. Greyser
    Purpose: This paper examines cultural sponsorship from a partnership and relationship marketing perspective. It studies a case of how a partnership between two international institutions, a bank and a museum, adds value to both in terms of interaction with... View Details
    Keywords: Value Creation; Partners and Partnerships; Marketing Strategy; Culture; Banks and Banking
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    • 08 Nov 2023
    • Blog Post

    Zone Defense: These self-driving, AI-powered drones do recon so soldiers don’t have to

    deployed, couldn’t understand why the military would design a high-tech armored suit for a person when artificial intelligence could do the job with significantly less risk. “Why wouldn’t they just put in a computer to control the suit?”... View Details
    Keywords: Technology; Entrepreneurship
    • Program

    Managing Health Care Delivery

    organization Enhance coordination of services Stimulate and improve innovation over time Become a more capable health care leader Build skills to design and lead a competitive health care delivery... View Details
    Keywords: Health Care; Health Care
    • June 2013 (Revised January 2014)
    • Case

    S&P Indices and the Indexing Business in 2012

    By: Luis Viceira and Alison Berkley Wagonfeld
    In June 2012, Standard & Poor's Indices is finalizing a deal with the CME Group, the largest global exchange for futures and options and majority owner of Dow Jones Indexes, to combine their respective indices business into a new joint venture called S&P Dow Jones... View Details
    Keywords: Indexing; Business Model; Joint Ventures; Financial Markets; Standards; Financial Services Industry
    Related
    • September 2003 (Revised October 2010)
    • Case

    A Pain in the Hip

    By: Richard M.J. Bohmer
    Describes in detail the process of diagnosing the cause of a sore hip in a young girl. Referred to the emergency room by her pediatrician, the child is subjected to a set of diagnostic tests over a two-day period, each designed to reduce the uncertainty surrounding the... View Details
    Keywords: Production; Service Delivery; Service Operations; Performance Improvement; Health Industry
    Related
    • 19 Dec 2023
    • Research & Ideas

    $15 Billion in Five Years: What Data Tells Us About MacKenzie Scott’s Philanthropy

    finished giving, but with more than $15 billion granted to nearly 2,000 organizations, some meaningful patterns have begun to emerge. We parsed all the Yield Giving donation information available to date and matched it with Internal Revenue View Details
    Keywords: by Matthew Lee, Brian Trelstad, and Ethan Tran
    • Web

    Program Requirements - Doctoral

    Business Economics Program Requirements Each candidate’s program of study will be developed in consultation with the faculty chair of the Policy and Admissions Committee. The normal program is outlined below. Advising The Policy and Admissions Committee View Details

      Lynn S. Paine

      Lynn Sharp Paine is a Baker Foundation Professor and John G. McLean Professor of Business Administration, Emerita, at Harvard Business School. A member and former chair of the General Management unit, she has served in numerous leadership positions including Senior... View Details