Publications

August 2023
Supplement

Zurich Insurance (C): Re-establishing a Leading Market Position in Retail

By: Ramon Casadesus-Masanell, Stefano Brusoni, Claudio Freser, Karolin Frankenberger and Ana Procopio Schoen

May 1999
Article

Banks and Entrepreneurs in Porfirian Mexico: Inside Exploitation or Sound Business Strategy?

By: Noel Maurer

Keywords: Banks and Banking; Strategy; Behavior

November 2012 (Revised September 2013)
Case

Barclays Bank, 2008

By: Lucy White, Steve Burn-Murdoch and Jerome Lenhardt

In the midst of the financial crisis, Barclays (the world's 4th largest bank by assets) is forced by UK regulators to raise more capital. Should it take up the UK government's offer to invest, or take funding from investors from the Middle East? Students may price the... View Details

Keywords: Government And Business; Option Contract; Corporate Finance; Bank Capital; Bank Regulation; Finance; Banking Industry; Europe; North and Central America

May 16 2023
Testimonial

From Chief Retail Banking Officer to CEO

2016
Working Paper

The Attenuating Effect of Banking Relationships on Credit Market Disruption

By: Stefan Dimitriadis and Mike Horia Teodorescu

This article examines how the relationship between banks and corporations moderates the effect of credit market disruptions. The 2008-09 financial crisis led to a dramatic restriction in the supply of credit to corporations via the syndicated loan market... View Details

Keywords: Banks and Banking; Relationships; Financial Markets; System Shocks; Banking Industry; United States

September 1999
Article

Process Variation as a Determinant of Bank Performance: Evidence from the Retail Banking Study

By: F. Frei, R. Kalakota, A. Leone and L. Marx

Keywords: Performance; Information

February 1999 (Revised April 2001)
Case

Guaranty Trust Bank PLC Nigeria (C)

By: Lynn S. Paine and Hal Hogan

Supplements the (A) case. View Details

Keywords: Banking Industry; Nigeria

October 2007 (Revised December 2008)
Case

The Royal Bank of Scotland Group: The Human Capital Strategy

By: Boris Groysberg and Eliot Sherman

Describes the development and implementation of one of the world's most advanced human resource management support systems. The Royal Bank of Scotland Group is a global banking leader that began implementing a strategy for measuring the impact of human capital on... View Details

Keywords: Financial Management; Human Resources; Human Capital; Management Systems; Measurement and Metrics; Performance Effectiveness; Strategy; Information Technology; Banking Industry

14 Nov 2007
Working Paper Summaries

Accountability in Complex Organizations: World Bank Responses to Civil Society

Keywords: by Alnoor S. Ebrahim & Steve Herz

27 Apr 2023
Cold Call Podcast

Equity Bank CEO James Mwangi: Transforming Lives with Access to Credit

Keywords: Re: Caroline M. Elkins; Banking; Banking

Give Employees Cash to Purchase Their Own Health Insurance

Employers’ and employees’ health care costs continue to skyrocket. A solution is to allow employers to give employees pre-tax cash to purchase their own health insurance. This move, enabled by a newly enacted federal rule, would put competitive pressure on insurers,... View Details

February 18, 2009
Article

The Bailout Is Robbing the Banks

By: John C. Coates and David S. Scharfstein

1988
Chapter

Investment Banking Competition: An Historical Sketch

By: Samuel Hayes, A. Michael Spence and David Van Praag Marks

December 1989 (Revised July 1991)
Supplement

Bank for International Development, Master Diskette

By: Timothy A. Luehrman and W. Carl Kester

19 Aug 2019
News

Why banks should explain the fine print on credit cards

June 15, 2021
Article

Cutting the Gordian Knot of Employee Health Care Benefits and Costs: A Corporate Model Built on Employee Choice

By: Regina E. Herzlinger and Barak D. Richman

President Joe Biden’s promise to give every American access to affordable health insurance is well-intentioned, but his plan’s policy elements—a public option, a permanent expanded tax credit—require congressional approval and would expend significant political and... View Details

Keywords: Health Insurance; Health Insurance Marketplaces; Health Care Delivery; Health Care Financing; Health Care Industry; Health Care and Treatment; Insurance; Service Delivery; Cost Management; Health Industry; United States

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August 14, 2020
Comment

How Has COVID-19 Affected Health Insurance Offered by Small Businesses in the U.S.? Early Evidence from a Survey

By: Leemore S. Dafny, Yin Wei Soon, Zoë Cullen and Christopher T. Stanton

As the COVID-19 pandemic stretches toward its third quarter, loss of health insurance coverage has not figured prominently in the public debate. Data in this report demonstrate why that is, but also suggest that the apparent stability is fragile, with potentially... View Details

Keywords: Health Pandemics; Health Care and Treatment; Insurance; Small Business; Surveys; United States

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April 2017
Case

China Construction Bank's Transformation

By: Krishna G. Palepu and Nancy Hua Dai

On March 29, 2017, Wang Hongzhang, Chairman of China Construction Bank, was considering the next steps in the bank’s transformation. In the challenging backdrop of economic slowdown, deep structure adjustment, interest rate liberalization, entry of financial players... View Details

Keywords: Banking; China; Financial Institutions; Strategy; Transformation; Banks and Banking; Banking Industry; Banking Industry; China