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Show Results For
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All HBS Web
(12,373)
- People (14)
- News (5,651)
- Research (2,877)
- Events (225)
- Multimedia (984)
- Faculty Publications (872)
- 10 Feb 2011
- Working Paper Summaries
The Dark Side of Creativity: Original Thinkers Can Be More Dishonest
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by Francesca Gino & Dan Ariely
- 17 Oct 2018
- Video
Unlocking the Potential of Precision Medicine
- 19 Jun 2019
- News
Faculty Books in Brief: Summer 2019
- 12 Mar 2020
- News
Real Leaders: Rachel Carson Seeds the Environmental Movement
- 11 Jun 2021
- Blog Post
Saying “Race” Out Loud: Leading Conversations on Diversity in HBS Classrooms
holds some key Harvard Business School specialized knowledge: Nearly 15 years ago, Creary was an HBS research associate, writing cases for Professor David Thomas (now president...
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- 05 Sep 2023
- Book
Thriving After Failing: How to Turn Your Setbacks Into Triumphs
Harvard Business School Professor Amy Edmondson experienced her first big-stakes professional failure when she was just starting out in her academic career, some 30 years ago,...
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by Michael Blanding
- Web
Admissions - MBA
Admissions Future Leaders Start Here View Program Brochure Join Our List Who Are We Looking For? The mission of Harvard Business School is to educate leaders who make a...
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- April 2008
- Module Note
Service Design in the Context of Customer-Operators
By: Frances X. Frei
Taught as the second module in a Harvard Business School course on Managing Service Operations: Understanding the Customer Operating Role (606-092). Addresses the design and management of service operations with significant customer operating roles. The focus is on...
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Frei, Frances X. "Service Design in the Context of Customer-Operators." Harvard Business School Module Note 608-134, April 2008.
- 10 Dec 2013
- News
The Payoffs And Pitfalls Of Self-Doubt
- 27 Aug 2013
- News
The Global Dominance of ESPN
- 29 Nov 2021
- News
How to Create a Culture of Appreciation at Your Office
- 10 Sep 2021
- News
Human or Computer? Who’s Really Helping You With Customer Service?
- 30 Aug 2021
- News
How to Buy A Little Happiness, No Matter How Much Money You Have
- 26 Jan 2021
- News
Giving Critical Feedback Is Even Harder Remotely
- 29 Oct 2020
- News
The Search for Racial Equity
- 19 Jun 2019
- News
Who Asks Questions, And What It Tells Us
- 30 May 2019
- News
Meet the 2019-2020 Leadership Fellows
- 23 Apr 2019
- News
Live (and Work) Like a Rebel
- 24 May 2018
- News