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Show Results For
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All HBS Web
(12,370)
- People (14)
- News (5,648)
- Research (2,877)
- Events (225)
- Multimedia (984)
- Faculty Publications (871)
- 07 Apr 2003
- Research & Ideas
Three Steps for Crisis Prevention
between a true surprise and one that should have been predicted? Anticipating and avoiding business disasters isn't just a matter of doing better environmental scanning or contingency planning. It requires a number of steps, from...
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by Michael D. Watkins & Max H. Bazerman
- 08 May 2020
- In Practice
Nonprofits Hurt by COVID-19 Must Hoard Cash to Hold On
Social Enterprise Initiative at Harvard Business School shared advice for nonprofits facing dire financial challenges. How can donors support social impact organizations...
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by Danielle Kost
- 21 Dec 2020
- News
Space Economics: Hunting Stags in Space
- 13 Nov 2007
- Research & Ideas
Six Steps for Reinvigorating America
It's no coincidence that the new book America the Principled is coming out just as the U.S. presidential election gets into full swing, says its author, Harvard Business School...
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by Sean Silverthorne
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
results reveal the critical importance of software portfolio design decisions in developing a portfolio of applications that can evolve and adapt over time. Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=52707 View Details
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Sean Silverthorne
- 01 Jan 2007
- News
James A. Hamilton Award, American College of Healthcare Executives
- 11 Jun 2020
- In Practice
Are Digital Organizations Better at Overcoming COVID?
afflicting most companies today should be relatively modest in organizations that build and manage their businesses around software. David B. Yoffie is the Max and Doris Starr Professor of International View Details
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by Danielle Kost
- April 2008
- Module Note
Service Design in the Context of Customer-Operators
By: Frances X. Frei
Taught as the second module in a Harvard Business School course on Managing Service Operations: Understanding the Customer Operating Role (606-092). Addresses the design and management of service operations with significant customer operating roles. The focus is on...
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Frei, Frances X. "Service Design in the Context of Customer-Operators." Harvard Business School Module Note 608-134, April 2008.
- 10 Dec 2013
- News
The Payoffs And Pitfalls Of Self-Doubt
- 27 Aug 2013
- News
The Global Dominance of ESPN
- 29 Nov 2021
- News
How to Create a Culture of Appreciation at Your Office
- 10 Sep 2021
- News
Human or Computer? Who’s Really Helping You With Customer Service?
- 30 Aug 2021
- News
How to Buy A Little Happiness, No Matter How Much Money You Have
- 26 Jan 2021
- News
Giving Critical Feedback Is Even Harder Remotely
- 29 Oct 2020
- News
The Search for Racial Equity
- 19 Jun 2019
- News
Who Asks Questions, And What It Tells Us
- 30 May 2019
- News
Meet the 2019-2020 Leadership Fellows
- 23 Apr 2019
- News