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Show Results For
-
All HBS Web
(18,052)
- People (94)
- News (6,368)
- Research (6,753)
- Events (84)
- Multimedia (485)
- Faculty Publications (4,022)
- January 2017 (Revised April 2017)
- Supplement
Bridj and the Business of Urban Mobility (B): A New Model in Kansas City
By: Rosabeth Moss Kanter and Jonathan Cohen
In late 2016, Bridj was expanding its digital platform to help address urban mobility problems faced by cities across the country and the world. Its founder and CEO, Matt George, weighed up several possible strategies for growth as he aimed to responsibly build the...
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Keywords:
Mobility;
Digital;
Mobile App;
Mobile;
Data;
Platform;
Organization;
Startup;
Start-up Growth;
Startup Management;
Responsibility;
Corporate Responsibility;
Entrepreneurship;
Information Technology;
Transportation;
Business and Stakeholder Relations;
Growth and Development Strategy;
Digital Platforms;
Mobile and Wireless Technology;
United States;
District of Columbia;
Massachusetts;
Kansas;
Mexico
Kanter, Rosabeth Moss, and Jonathan Cohen. "Bridj and the Business of Urban Mobility (B): A New Model in Kansas City." Harvard Business School Supplement 317-047, January 2017. (Revised April 2017.)
- Research Summary
Governance and Accountability in Social Sector Organizations
This research examines governance in two types of organizations: international NGOs and socioeconomic hybrids.
First, over the past decade, many of the world's most prominent international nongovernmental organizations and networks (INGOs) ... View Details
- Article
Reliable Post hoc Explanations: Modeling Uncertainty in Explainability
By: Dylan Slack, Sophie Hilgard, Sameer Singh and Himabindu Lakkaraju
As black box explanations are increasingly being employed to establish model credibility in high stakes settings, it is important to ensure that these explanations are accurate and reliable. However, prior work demonstrates that explanations generated by...
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Keywords:
Black Box Explanations;
Bayesian Modeling;
Decision Making;
Risk and Uncertainty;
Information Technology
Slack, Dylan, Sophie Hilgard, Sameer Singh, and Himabindu Lakkaraju. "Reliable Post hoc Explanations: Modeling Uncertainty in Explainability." Advances in Neural Information Processing Systems (NeurIPS) 34 (2021).
- February 2018 (Revised June 2019)
- Case
Jaguar Capital S.A.S., Take the Money and Run?
By: Nori Gerardo Lietz and Sayiddah Fatima McCree
In January 2014, Tomas Uribe and Rodrigo Sanchez-Rios of Jaguar Capital S.A.S. (Jaguar or Jaguar Capital), were considering an offer from White Stone, the world’s largest private equity real estate investor. Jaguar Capital needed capital to fund its investment thesis,...
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Keywords:
Real Estate;
Investing;
Private Equity Financing;
Deal Structuring;
Emerging Market;
Emerging Economies;
Emerging Market Finance;
International Entrepreneurship;
Finance;
Entrepreneurship;
Agreements and Arrangements;
Emerging Markets;
Real Estate Industry;
Retail Industry;
Financial Services Industry;
Colombia;
Latin America;
United States
Lietz, Nori Gerardo, and Sayiddah Fatima McCree. "Jaguar Capital S.A.S., Take the Money and Run?" Harvard Business School Case 218-078, February 2018. (Revised June 2019.)
- September 2015
- Case
GovDelivery
By: Mitchell Weiss
Is government the biggest, worst customer in the world? And is that a reason for venture investors to back companies that sell to government or to stay away? It had been seven years since Scott Burns joined his friend Zach Stabenow to get a company called GovDocs off...
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Keywords:
GovDelivery;
Public Entrepreneurship;
B2G;
Business-to-Government;
Scott Burns;
Entrepreneurship;
Government Administration;
Venture Capital;
Information Technology Industry;
Public Administration Industry;
Web Services Industry;
Minnesota;
United States
Weiss, Mitchell. "GovDelivery." Harvard Business School Case 816-020, September 2015.
- March 2020
- Module Note
Business Model Transformation in the Platform Age
By: Feng Zhu
Although some digital platforms are highly successful, most firms today are still traditional product- or service-based firms. To take advantage of the opportunities created by platform business models, traditional firms can work with existing platforms to become their...
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Keywords:
Platforms;
Platform Businesses;
Platform Disruption;
Internet and the Web;
Business Model;
Transformation;
Digital Platforms
Zhu, Feng. "Business Model Transformation in the Platform Age." Harvard Business School Module Note 620-109, March 2020.
- May 2011
- Article
Think Customers Hate Waiting? Not So Fast...
By: Ryan W. Buell and Michael I. Norton
Managers typically look for ways to reduce wait time to increase customer satisfaction. New research suggests there's a better approach: showing customers a representation of the effort, whether literal or not, being expended on their behalf while they wait. (The...
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Keywords:
Customer Relationship Management;
Service Delivery;
Consumer Behavior;
Performance Effectiveness;
Customer Satisfaction
Buell, Ryan W., and Michael I. Norton. "Think Customers Hate Waiting? Not So Fast..." Harvard Business Review 89, no. 5 (May 2011).
- 11 Jan 2022
- News
A New Era for the American Worker
- 23 Aug 2011
- First Look
First Look: August 23
PublicationsChallenges to Business in the Twenty-First Century Authors:Gerald Rosenfeld, Jay W. Lorsch, and Rakesh Khurana, eds. Publication:Cambridge, Mass.: American Academy of Arts and Sciences, 2011 An abstract is unavailable at...
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Keywords:
Sean Silverthorne
- Web
Global Research Centers - Faculty & Research
Global Research Centers Global Research Centers Facilitating faculty research and case development on an international scale. Our unprecedented network of research centers and regional offices in key areas of the world enable faculty to...
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- November 2014
- Case
Taryn Rose Launches Dresr: Street Marketing a Luxury Brand
By: Lena G. Goldberg, Marcel Saucet and Christine Snively
Serial entrepreneur and shoe designer Taryn Rose, M.D., prepared to launch a new e-commerce platform, Dresr, which would connect shoppers with tastemakers online. Dresr would bring the service element found in brick and mortar luxury stores into the online shopping...
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- March 2008 (Revised October 2008)
- Supplement
Lisa Sherman (B)
By: Bill George and Jens Audenaert
The case of Lisa Sherman (B) describes a highly successful executive at Verizon, who decides to leave the company because of the negative views of gays and lesbians expressed at a diversity training workshop, and her final meeting with Verizon CEO Ray Smith to describe...
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Keywords:
Business or Company Management;
Personal Development and Career;
Retention;
Resignation and Termination;
Diversity;
Government and Politics
George, Bill, and Jens Audenaert. "Lisa Sherman (B)." Harvard Business School Supplement 408-116, March 2008. (Revised October 2008.)
- March 2008
- Article
The Consequences of Information Revealed in Auctions
By: Brett E. Katzman and Matthew Rhodes-Kropf
This paper considers the ramifications of post-auction competition on bidding behavior under different bid announcement policies. In equilibrium, the auctioneer's announcement policy has two distinct effects. First, announcement entices players to signal information to...
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Katzman, Brett E., and Matthew Rhodes-Kropf. "The Consequences of Information Revealed in Auctions." Special Issue on Theoretical, Empirical and Experimental Research on Auctions. Applied Economics Research Bulletin 2 (March 2008): 53–87.
- 12 Feb 2014
- News
A decidedly mixed bag
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
such evidence. Together, these results suggest that one underutilized means to improve citizens’ attitudes toward their government is simply to surface the work that government...
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Keywords:
Sean Silverthorne
- 04 Jan 2022
- Research & Ideas
Scrap the Big New Year's Resolutions. Make 6 Simple Changes Instead.
it’s not too late to pick up classic works of literature—he especially likes Jane Austen—as a way to practice putting yourself in someone else’s shoes. “Their shoes probably...
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by Kristen Senz
- 18 Jul 2023
- News
The First Five Years: Brooke Biederman (MBA 2019)
What inspired you to launch Forby Entertainment Partners? I started working on film and TV shoots in New York City during college. My first boss, an executive producer, recommended Edward Jay Epstein’s book, The Hollywood Economist: The Hidden Financial Reality Behind...
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Keywords:
Robert Bochnak
- Web
The Benefits of a Residential Campus - MBA
Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year...
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- 29 Jan 2024
- Research & Ideas
Do Disasters Rally Support for Climate Action? It's Complicated.
Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical...
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Keywords:
by Rachel Layne