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Show Results For
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All HBS Web
(9,806)
- People (16)
- News (1,522)
- Research (7,029)
- Events (9)
- Multimedia (43)
- Faculty Publications (5,343)
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- 07 Apr 2014
- Research & Ideas
Negotiation and All That Jazz
parties creatively search for mutual gain, and hardball, where each party ruthlessly presses its own advantage. "Win-win has much to say for it," Wheeler says. "But it's not appropriate in every case. If the other person refuses to...
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by Michael Blanding
- 01 Feb 2012
- What Do You Think?
Is Support for Small Business Misplaced?
In fact, job creation appeared not to be a major concern of most respondents. For example, Jade Chang Sheppard said "Small business is where society's culture, motivation and inspiration come from. It is the American Dream"...
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by James Heskett
- 03 Nov 2009
- First Look
First Look: Nov. 3
regulations and to capture the financial benefit of public goodwill arising from green initiatives. But how valuable are Verne's green benefits, and are they sufficient to compel customers to pay a premium for Verne services? Further, how can Verne best integrate View Details
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Martha Lagace
- 16 Nov 2020
- Research & Ideas
Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.
Moss Kanter: Transitions are smooth and peaceful when there is wide consensus that the team or company or country is on a successful trajectory—what I call a winning streak. Then it is also likely that the successors have been endorsed by...
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by Sean Silverthorne
- 30 May 2000
- Research & Ideas
Market Makers Bid for Success
whereas if you're a kind of a single-purpose performer, if you change the play, you're in trouble. Sahlman: It's an interesting human resources strategy to try to make sure that you don't have people who define your View Details
- 07 Oct 2002
- Research & Ideas
What Leaders Need to Do To Restore Investor Confidence
responsibility, do you buy it when a CEO says, "I didn't know," about questionable practices? A: I think the strategy of deniability is a very dangerous one to allow to stand. A CEO should...
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by Harvard Management Update
- 02 Feb 2012
- Op-Ed
Once a Castle, Home is Now a Debtors’ Prison
very own debtors' prisons. Their task is Sisyphean: they work, pay the monthly debt to the lender, yet see a perpetual gap between payments and value. The payments can seem like an extortion episode from The Sopranos. Exit strategies are...
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- 09 Oct 2018
- First Look
New Research and Ideas, October 9, 2018
Purchase this case:https://hbsp.harvard.edu/product/419011-PDF-ENG Harvard Business School 718-471 Medtronic: Navigating a Shifting Healthcare Landscape Medtronic is adapting its strategy to changes in...
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Dina Gerdeman
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
update us on the new research and on the impact of these works on practice. Sean Silverthorne: It's been five years since The Value Profit Chain was published, and ten years since the arrival of its predecessor, The Service Profit Chain....
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by Sean Silverthorne
- 03 Nov 2022
- Op-Ed
Feeling Separation Anxiety at Your Startup? 5 Tips to Soothe These Growing Pains
You’re the founder of a growing startup and it seems like just yesterday that you were a team of five, sharing a co-working space with one table and five chairs. There was an open flow of communication in the room and unless someone’s...
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by Julia Austin
- 23 Apr 2014
- HBS Case
Are Electronic Cigarettes a Public Good or Health Hazard?
habit, or do they apply a light hand in order to increase the number of existing smokers who will quit. "Put crudely," says Quelch, "how many nicotine addicts is it worth the risk of creating to have one tobacco smoker...
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- 25 Jan 2011
- First Look
First Look: Jan. 25
microeconomic level it features adoption of firms at the extensive and the intensive margin. Based on a data set of 15 technologies and 166 countries our estimations of the model yield four main findings: (1) there are large cross-country...
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Sean Silverthorne
- 07 Jul 2014
- Research & Ideas
Banning Big-box Stores Can Hurt Local Retailers
protect local businesses from the crushing competition of "big-box" stores. But it turns out such rules often backfire, according to research by Raffaella Sadun, an assistant professor in the View Details
- 04 Feb 2008
- Research & Ideas
Putting Entrepreneurship in the Social Sector
National Campaign to Prevent Teen Pregnancy, and the September 11th Fund. We asked Wei-Skillern to discuss the book and its practical applications for business leaders. Sean Silverthorne: Why did you and your coauthors write this book?...
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by Sean Silverthorne
- 16 Feb 2004
- Research & Ideas
Marketing Wine to the World
Michael Roberto: My parents are Italian immigrants, and my family back in Tuscany and the Campania region of Italy continue to make their own wine. Therefore, I've always had an interest in the wine-making process. A few years ago, when teaching the View Details
- 15 Dec 2015
- First Look
December 15, 2015
findings and advice. Anxiety leads to poor outcomes. You will be less nervous about negotiating, however, if you repeatedly practice and rehearse. You can also avoid anxiety by asking an outside expert to represent you at the bargaining table. Anger is a double-edged...
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Carmen Nobel
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
marketing priority—and they've been given bigger budgets to fight the battle. But as Gupta points out, identifying potential defectors to target is not as easy as it sounds. For years, companies have used churn management View Details
- 17 Mar 2022
- Research & Ideas
Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’
CEO Corie Barry, who says that making money is the company’s business imperative, not its purpose. Barry explains how the company manages to balance pursuing its mission of enriching people’s lives through...
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by Ranjay Gulati
- 05 Nov 2007
- What Do You Think?
Why Is Succession So Badly Managed?
Summing Up Should CEO succession processes be certified? Respondents to this month's column agree that CEO succession is badly managed, perhaps accounting in large part for the fact that few "inside outsiders" ever make it into...
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Re: James L. Heskett
- 24 May 2011
- First Look
First Look: May 24
and field hospitals). In 13 years it developed from a start-up garage business into a successful firm of global reach and reputation. In 2010 its founder and CEO Philippe Prévost must decide the product and...
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Sean Silverthorne